Netgear AC1600-WiFi Genie Apps User Manual - Page 183

View FAQs About the genie App Using the Desktop genie App, To get network support, genie

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NETGEAR genie App View FAQs About the genie App Using the Desktop genie App The frequently asked questions (FAQ) page list common questions users have about NETGEAR products.  To get network support: 1. Open the app that you use to manage your WiFi connections. 2. Locate your home network and join it. 3. Click the genie icon on your desktop or in the Windows taskbar. The Home screen displays. 4. Click the Network Support button. 5. If you created a MyNETGEAR account, click the Create a new MyNETGEAR account link to create an account. 6. If you did not create a MyNETGEAR account, type your account email address and password in the fields and click the Sign In button. Administration and Troubleshooting 183

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Administration and Troubleshooting
183
NETGEAR genie App
View FAQs About the genie App Using the Desktop genie
App
The frequently asked questions (FAQ) page list common questions users have about
NETGEAR products.
To get network support:
1.
Open the app that you use to manage your WiFi connections.
2.
Locate your home network and join it.
3.
Click the
genie
icon
on your desktop or in the Windows taskbar.
The Home screen displays.
4.
Click the
Network Support
button.
5.
If you created a MyNETGEAR account, click the
Create a new MyNETGEAR account
link
to create an account.
6.
If you did not create a MyNETGEAR account, type your account email address and
password in the fields and click the
Sign In
button.