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Netgear AX6600 User Manual - Page 166

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Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • Try quitting the browser and launching it again. • Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded. • Make sure that the IP address of your computer or mobile device is in the same subnet as the router. If you are using the recommended addressing scheme, the IP address of your computer or mobile device is in the range of 192.168.1.2 to 192.168.1.254. • If the IP address of your computer or mobile device is shown as 169.254.x.x, the computer or mobile device could not reach the router's DHCP server and the Windows or Mac operating system generated and assigned an IP address. Such an autogenerated IP address is in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer or mobile device to the router, and reboot your computer or mobile device. • If your router's IP address was changed and you do not know the current IP address, clear the router's configuration to factory defaults. This sets the router's IP address to 192.168.1.1. Tip: If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it, first try to use an IP scanner application to detect the IP address. (IP scanner applications are available online free of charge.) If you can detect the IP address, you don't need to reset the router to factory default settings. • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration. You cannot access the Internet If you can access your router but not the Internet, check to see if the router can obtain a WAN IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router requests an IP address from the ISP. You can determine whether the request was successful using the router web interface. To check the WAN IP address: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Select an external site such as https://www.netgear.com/. Troubleshooting 166 User Manual

Section	Page
Contents	3
1. Hardware Setup	9
Unpack your router	10
Top panel LEDs and buttons	11
Rear panel	13
Extend the antennas	14
Router label	14
Position your router	15
Wall mount your router	16
Cable your router	17
2. Connect to the network and access the router	18
Connect to the network	19
Connect to the network using a wired connection	19
Find and connect to the WiFi network	19
WiFi connection using WPS	19
Types of logins	20
Install and manage your router with the Nighthawk app	20
Use a web browser to access the router	21
Automatic Internet Setup	21
Log in to the router	22
Change the language	23
3. Specify Your Internet Settings	24
Use the Internet Setup Wizard	25
Manually set up the Internet connection	25
Specify an Internet connection without a login	25
Specify an Internet connection that uses a login	27
Get Multi-Gig Internet with Internet port aggregation	29
Specify IPv6 Internet connections	30
Requirements for entering IPv6 addresses	31
Use auto detect for an IPv6 Internet connection	31
Set up an IPv6 6to4 tunnel Internet connection	32
Set up an IPv6 pass-through Internet connection	33
Set up an IPv6 fixed Internet connection	34
Set up an IPv6 DHCP Internet connection	36
Set up an IPv6 PPPoE Internet connection	37
Use auto config for an IPv6 Internet connection	39
Set up an IPv6 6rd Internet connection	40
Manage the MTU size	42
MTU concepts	42
Change the MTU size	43
4. Control Access to the Internet	45
Manage NETGEAR Armor	46
Activate Armor using the Nighthawk app	46
View or change your NETGEAR Armor settings using the Nighthawk app	46
Enable access control to allow or block access to the Internet	47
Use keywords to block Internet sites	48
Delete keywords from the blocked list	49
Block services from the Internet	50
Prevent blocking on a trusted computer	51
Manage network access control lists	52
Schedule when to block Internet sites and services	52
Set up security event email notifications	53
5. Manage Network Settings	55
View or change the WAN settings	56
Set up a default DMZ server	57
Change the Router’s Device Name	58
Change the LAN TCP/IP settings	58
Specify the IP addresses that the router assigns	60
Disable the DHCP server feature in the router	61
Manage reserved LAN IP addresses	62
Reserve an IP address	62
Edit a reserved IP address	63
Delete a reserved IP address entry	63
Use the WPS Wizard for WiFi connections	64
Specify basic WiFi settings	65
Change the WiFi mode	66
Change the WiFi password or the WiFi security	67
Set up a guest WiFi network	69
Control the WiFi radios	71
Use the WiFi On/Off button	72
Enable or disable the WiFi radios	72
Set up a WiFi schedule	72
Specify WPS settings	73
Set up the router as a WiFi access point	74
Set up a bridge for a port group or VLAN tag group	75
Set up a bridge for a port group	75
Set up a bridge for a VLAN tag group	76
Set up an IPTV port	78
Manage custom static routes	79
Set up a static route	80
Edit a static route	81
Delete a static route	81
Enable or disable airtime fairness	82
Enable or disable MU-MIMO	83
Enable or disable PMF	83
Set up the router in bridge mode	84
Manage Ethernet port aggregation to a LAN device	86
Set up Ethernet port aggregation to a LAN device	86
View or change the router Ethernet port aggregation mode	88
6. Optimize Performance	90
Use Dynamic QoS to optimize Internet traffic management	91
Enable Dynamic QoS	91
Enable or disable the automatic QoS database update	92
Manually update the dynamic QoS database	92
Improve network connections with Universal Plug and Play	93
Wi-Fi Multimedia Quality of Service	94
Enable or disable AX WiFi	95
Enable or disable Smart Connect	96
7. Manage Your Router	98
Update the router firmware	99
Check for new firmware and update the router	99
Manually upload firmware to the router	100
Change the admin password	101
Enable admin password recovery	101
Recover the admin password	102
View information about the router and the Internet and WiFi settings	103
Display the statistics of the Internet port	104
Check the Internet connection status	105
View and manage logs of router activity	106
View devices currently on the network	107
Monitor Internet traffic	107
Manage the router configuration file	109
Back up the settings	109
Erase the settings	109
Restore the settings	110
Manage remote access	111
Set up remote management	111
Use remote access	112
Connect to your router with Anywhere Access	112
Disable LED blinking or turn off LEDs	113
Set your time zone	113
Set the NTP Server	114
Specify ReadyDLNA Media Server Settings	115
Return the router to its factory default settings	116
Use the Reset button	116
Erase the settings	116
8. Share USB Storage Devices Attached to the Router	118
USB device requirements	119
Connect a USB storage device to the router	119
Access a storage device connected to the router from a Windows-based computer	120
Map a USB device to a Windows network drive	120
Access a storage device that is connected to the router from a Mac	121
Back up Windows-based computers with ReadySHARE Vault	122
Back up Mac computers with Time Machine	122
Set up a USB hard drive on a Mac	123
Prepare to back up a large amount of data	124
Use Time Machine to back up onto a USB hard disk	124
Enable FTP access within your network	126
View network folders on a storage device	126
Add a network folder on a USB storage device	127
Edit a network folder on a USB storage device	128
Safely remove a USB storage device	129
9. Use Dynamic DNS to Access USB Storage Devices Through the Internet	130
Set up and manage Dynamic DNS	131
Set up FTP access through the Internet	131
Your personal FTP server	132
Set up your personal FTP server	132
Set up a new Dynamic DNS account	133
Specify a DNS account that you already created	133
Change the Dynamic DNS settings	134
Access USB storage devices through the Internet	135
10. Use VPN to Access Your Network	136
Set up a VPN connection	137
Specify VPN service in the router	137
Install OpenVPN software	138
Install OpenVPN Software on Your Windows Computer	138
Install OpenVPN software on your Mac computer	141
Install OpenVPN software on an iOS device	142
Install OpenVPN software on an Android device	142
Use a VPN tunnel on your Windows computer	143
Use VPN to access the router’s USB device and media	145
Use VPN to access your Internet service at home	145
Set up VPN client Internet access in the router	146
Block VPN client Internet access in the router	146
Use a VPN tunnel to access your Internet service at home	147
11. Use a VPN client to connect to a VPN server	149
Set up a VPN client	150
Enable a VPN client	150
View your VPN connection status	151
View VPN client longs	152
12. Manage port forwarding and port triggering	153
Manage port forwarding to a local server	154
Set up port forwarding to a local server	154
Add a custom port forwarding service	155
Edit a port forwarding service	156
Delete a port forwarding entry	157
Application xxample: Make a local web server public	157
How the router implements the port forwarding rule	158
Port triggering	158
Add a port triggering service	159
Enable port triggering	160
Application example: Port triggering for Internet relay chat	160
13. Troubleshooting	162
Quick tips	163
Sequence to restart your network	163
Check the power adapter and Ethernet cable connections	163
Check the WiFi settings	163
Check the network settings	163
Troubleshoot with the LEDs	164
Standard LED behavior when the router is powered on	164
Power LED is off or blinking	164
LEDs never turn off	164
Internet or Ethernet LAN port LEDs are off	165
WiFi LED is off	165
You cannot log in to the router	165
You cannot access the Internet	166
Troubleshoot Internet browsing	168
Changes are not saved	168
Troubleshoot WiFi connectivity	169
Troubleshoot your network using the ping utility	169
Test the LAN path to your router	169
Test the path from a Windows-based computer to a remote device	170
14. Supplemental Information	172
Factory settings	173

Match case Limit results 1 per page

•

Try quitting the browser and launching it again.

•

Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are

using Internet Explorer, click the

Refresh

button to be sure that the Java applet is

loaded.

•

Make sure that the IP address of your computer or mobile device is in the same

subnet as the router. If you are using the recommended addressing scheme, the IP

address of your computer or mobile device is in the range of 192.168.1.2 to

192.168.1.254.

•

If the IP address of your computer or mobile device is shown as 169.254.x.x, the

computer or mobile device could not reach the router’s DHCP server and the

Windows or Mac operating system generated and assigned an IP address. Such an

autogenerated IP address is in the range of 169.254.x.x. If your IP address is in this

range, check the connection from the computer or mobile device to the router, and

reboot your computer or mobile device.

•

If your router’s IP address was changed and you do not know the current IP address,

clear the router’s configuration to factory defaults. This sets the router’s IP address

to 192.168.1.1.

Tip:

If the router is in access point mode or bridge mode and you do not know the

IP address that is assigned to it, first try to use an IP scanner application to detect

the IP address. (IP scanner applications are available online free of charge.) If you

can detect the IP address, you don’t need to reset the router to factory default

settings.

•

If you are attempting to set up your NETGEAR router as a replacement for an ADSL

gateway in your network, the router cannot perform many gateway services. For

example, the router cannot convert ADSL or cable data into Ethernet networking

information. NETGEAR does not support such a configuration.

You cannot access the Internet

If you can access your router but not the Internet, check to see if the router can obtain

a WAN IP address from your Internet service provider (ISP). Unless your ISP provides a

fixed IP address, your router requests an IP address from the ISP. You can determine

whether the request was successful using the router web interface.

To check the WAN IP address:

Launch a web browser from a computer or mobile device that is connected to the

router network.

Select an external site such as https://www.netgear.com/

User Manual

166

Troubleshooting

Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router