Netgear FS509 Installation Guide - Page 35

Troubleshooting

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Chapter 5 Troubleshooting This chapter provides information about troubleshooting the Model FS509 switch. Table 5-1 lists symptoms, causes, and solutions of possible problems. Table 5-1. Troubleshooting Information Symptom Cause Solution Power LED is off. No power is received at the hub. Check the power cord connections for the switch and the connected device. Check for a defective adapter card, cable, or port by testing them in an alternate environment where all products are functioning. Make sure all cables used are correct and comply with Ethernet specifications. Either 10M, 100M, or Port connection is not 1000M Link LED is off or functioning. intermittent. Check the crimp on the RJ-45 connectors or fiber connectors and make sure that the plug is properly inserted and locked into the port at both the switch and the connecting device. Make sure all cables used are correct and comply with Ethernet specifications. All fiber cables must be crossover cables for proper communication between the transmit and receive signals to take place. File transfer is slow or performance degradation is a problem. Half- or full-duplex setting on the NETGEAR switch and the connected device are not the same. Make sure the 10/100 Mbps port is set to auto-duplex (AUTO) mode when connecting the switch to a repeater or hub. For instructions on setting the duplex toggle switches, refer to "Connecting Devices to the Switch" on page 4-4. Troubleshooting 5-1

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Troubleshooting
5-1
Chapter 5
Troubleshooting
This chapter provides information about troubleshooting the Model FS509 switch.
Table 5-1
lists
symptoms, causes, and solutions of possible problems.
Table 5-1.
Troubleshooting Information
Symptom
Cause
Solution
Power LED is off.
No power is received at
the hub.
Check the power cord connections for the switch
and the connected device.
Check for a defective adapter card, cable, or port
by testing them in an alternate environment where
all products are functioning.
Make sure all cables used are correct and comply
with Ethernet specifications.
Either 10M, 100M, or
1000M Link LED is off or
intermittent.
Port connection is not
functioning.
Check the crimp on the RJ-45 connectors or fiber
connectors and make sure that the plug is properly
inserted and locked into the port at both the switch
and the connecting device.
Make sure all cables used are correct and comply
with Ethernet specifications. All fiber cables must
be crossover cables for proper communication
between the transmit and receive signals to take
place.
File transfer is slow or
performance degradation
is a problem.
Half- or full-duplex setting
on the NETGEAR switch
and the connected device
are not the same.
Make sure the 10/100 Mbps port is set to
auto-duplex (AUTO) mode when connecting the
switch to a repeater or hub. For instructions on
setting the duplex toggle switches, refer to
“Connecting Devices to the Switch” on page 4-4.