Netgear WAC730 Reference Manual - Page 103

Test the LAN Path to Your Wireless Access Point

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ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Test the LAN Path to Your Wireless Access Point You can ping the wireless access point from your computer to verify that the LAN path to your wireless access point is set up correctly.  To ping the wireless access point from a computer running Windows 95 or later: 1. From the Windows toolbar, click the Start button, and select Run. 2. In the field provided, type ping followed by the IP address of the wireless access point, as in this example: ping 192.168.0.100 3. Click OK. You should see a message like this one: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections: - Make sure that the Active LED and LAN LED are on. If one or both of these LEDs are off, follow the instructions in The Active LED or the LAN LED Is Not Lit on page 100. - Check that the corresponding link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and wireless access point. • Wrong network configuration: - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. - Verify that the IP address for your wireless access point and your workstation are correct and that the addresses are on the same subnet. Troubleshooting 103

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Troubleshooting
103
ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730
Test the LAN Path to Your Wireless Access Point
You can ping the wireless access point from your computer to verify that the LAN path to your
wireless access point is set up correctly.
To ping the wireless access point from a computer running Windows 95 or later:
1.
From the Windows toolbar, click the
Start
button, and select
Run
.
2.
In the field provided, type
ping
followed by the IP address of the wireless access point, as
in this example:
ping 192.168.0.100
3.
Click
OK
.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•
Wrong physical connections:
-
Make sure that the
Active LED and LAN LED are on. If one or both of these LEDs
are off, follow the instructions in
The Active LED or the LAN LED Is Not Lit
on
page
100.
-
Check that the corresponding link LEDs are on for your network interface card
and for the hub ports (if any) that are connected to your workstation and wireless
access point.
•
Wrong network configuration:
-
Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your computer.
-
Verify that the IP address for your wireless access point and your workstation are
correct and that the addresses are on the same subnet.