Palm P80870US Handbook - Page 378
I can't perform a Bluetooth™, HotSync operation.
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Appendix B Frequently Asked Questions When I perform a HotSync operation, my information does not transfer to Palm Desktop software. s If you have performed a HotSync operation successfully but you cannot find the data from your handheld on Palm Desktop software, check to see that you have the correct username selected for viewing data. s On a Windows computer, click the HotSync Manager and select Custom. Check that all conduits are set to synchronize files. s On a Mac computer, double-click the HotSync Manager icon. From the HotSync menu, select Conduit Settings. Select your username from the User pop-up menu, and check that the correct conduit is active. If you have upgraded from a previous handheld, go to www.palm.com/ support/tungstenT3 and click on the Upgrading link. I want to synchronize my computer with more than one handheld. s If the computer running Palm Desktop software synchronizes with more than one handheld, each handheld must have a unique name. Assign a username to your handheld the first time you perform a HotSync operation. s Be aware that synchronizing more than one handheld with the same username causes unpredictable results and, potentially, loss of your personal information. s If you are synchronizing with MS Outlook, make sure the right profile is selected for the Conduits in HotSync Manager. From the Palm Desktop home screen, click the HotSync Manager and then select Custom. I can't perform a Bluetooth™ HotSync operation. s Make sure that Bluetooth communication is enabled on both your handheld and your computer. s When you perform a Bluetooth HotSync operation, your handheld attempts to connect to a Bluetooth virtual serial port on your computer. First it looks for a Bluetooth serial HotSync port. If it cannot find that port, it then looks for a generic Bluetooth serial port. However, some generic Bluetooth serial ports do not support HotSync operations. s Your handheld may not be able to recognize the virtual serial port on your Windows computer. Try validating the virtual serial port you're using, or create a different virtual port and change the HotSync Manager settings to use the new virtual port. Refer to the documentation that came with your computer operating system for instructions. 364
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