Palm P80870US Handbook - Page 381
Beaming and sending problems, Phone connection problems
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Beaming and sending problems Beaming and sending problems Problem Solution I cannot beam data to another device with an IR port. s If you are beaming to another Palm handheld, confirm that your handheld and the other handheld are between ten centimeters (approximately 4 inches) and one meter (approximately 39 inches) apart and that the path between the two handhelds is clear of obstacles. Beaming distance to other devices with an IR port may be different. s Move your handheld closer to the receiving device. s Make sure the receiving device has beam receive enabled. When someone beams data to my handheld, I get a message telling me it is out of memory. s Your handheld requires at least twice the amount of memory available as the data you are receiving. For example, if you are receiving a 30KB application, you must have at least 60KB free. s Perform a soft reset. See "Performing a soft reset" in Appendix A for more information. I cannot send data to another Bluetooth device. s Make sure that Bluetooth communication is enabled on both your handheld and the other device. s Make sure that the receiving device has a compatible Bluetooth application installed. Phone connection problems Problem My passkey is rejected when I attempt to pair (or bond) my mobile phone with my handheld. Solution s Some mobile phones require that you enter the passkey within a specific time frame. Make sure you have a passkey in mind and that you enter it immediately when prompted. s If your passkey is rejected, your phone may have a preassigned passkey; see the documentation included with your phone for information. The documentation might refer to a Bluetooth connection as a Bluetooth pair or a Bluetooth link. s If you need additional information about pairing your phone and handheld, refer to the Phone Pairing Handbook at www.palm.com/support. 367
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