Panasonic KX-FLB851 Multi-function Laser Fax - Page 110

KX-FLB851 Proof of Purchase Panasonic FAX ADVANTAGE PROGRAM Free peace of mind, direct from Panasonic NO EXTRA COST FAX ADVANTAGE PROGRAM ■ 1-year limited warranty1: parts, labor, and toll-free help line2 ■ Free overnight replacement3 and repair program The Panasonic Fax Advantage Consumer Service Program. If our 1-800-HELP-FAX technicians determine that your unit Panasonic knows that if your fax machine is not up and running, may be an "out-of-box failure"5, we will attempt to provide you neither is your business. That's why we created the Panasonic with a factory-new replacement unit6. You must ship a copy of Fax Advantage Program. Included at no extra cost with the your receipt with your original unit to verify that you purchased purchase of a new and unused Panasonic Fax Machine, the Fax the unit within 10 days prior to your 1-800-HELP-FAX call. Advantage Program can provide a free replacement unit3 Requirements: overnight if your original unit is in need of repair. You must give our technicians a valid credit card number Here's how it works: (Discover, VISA, Master Card, or American Express/Optima). 1. If you have a problem with your fax that you purchased new Product that is not returned to Panasonic by 10 business days and unused while it is covered by the period of limited after shipment of the replacement product will be charged to warranty1, call our toll-free help-line at 1-800-HELP-FAX2. your credit card account at Panasonic's Suggested Retail Price 2. Talk to one of our technical experts to diagnose your problem (see dealer for details). If your original unit is not eligible for over the phone. warranty service, your card will be charged for the non-warranty 3. If repairs are necessary and you are entitled to service under repair of the unit at Panasonic's current rate for parts and labor the terms and conditions of the limited warranty4, we will send and for any shipping charges associated with this program. If a refurbished replacement unit to you by overnight service you do not wish to pay out-of-warranty repair costs, you will be delivery. responsible for returning the replacement unit to Panasonic and A second option available under our limited warranty is to mail-in for paying all shipping charges associated with this program or carry-in your fax to one of our Regional Service centers, where including the overnight delivery of the replacement product to the unit will be repaired and returned to you. you, shipment of the problem unit to Panasonic, shipment of Instructions: the replacement unit back to Panasonic and the return of your If you choose to receive a replacement unit under the Fax original unit back to you. Credit status will be verified prior to Advantage Program, Panasonic will provide a replacement unit sending the replacement product. which will be completely refurbished, quality-tested by Panasonic 1. See dealer for limited warranty details. technicians and individually hand-inspected before it is shipped 2. After the fax advantage program, contact our Continued to you. You will keep the replacement unit and send the original Services Technical Support Line at 1-900-FAX-HELP (1- unit to us in the replacement unit's box. Contact the shipper who 900-329-4357), for fee based technical support. will pick up the unit at no charge to you, should it be determined 3. Replacement unit is refurbished. that you are entitled to warranty service. A proof-of-purchase 4. Replacement program is only available in the 50 United must be included with the returned product. Any unit that is States and is subject to termination at any time without replaced by Panasonic and not shipped with proper proof-of- advance notice. purchase by you will be subject to a minimum $100.00 charge. 5. "Out-of-box failure" is an inoperable unit that was purchased The original unit must be properly packaged in the same manner no more than 10 days prior to your 1-800-HELP-FAX call, as the replacement unit, utilizing the packing materials provided. and would otherwise qualify for warranty service under the Damage due to improper or inadequate packing will be charged terms and conditions of the limited warranty. to you as an out-of-warranty cost. 6. Panasonic reserves the right to send a refurbished unit. Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 PFQPXF2Q17X52Y1B75YACM0C7M050E7N052E0N951085