Philips SACD1000 User manual - Page 37

Before requesting service, Symptom, Remedy

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English Before requesting service Symptom No power No sound Distorted sound from HiFi amplifier Disc will not play No picture Distorted picture Completely distorted picture with player menu No color in picture with player menu No return to start-up screen when disc is removed The player does not respond to the remote control Distorted or black-and-white picture with DVD or Video CD disc No audio at digital output Buttons do not work If the SACD player appears to be faulty, consult this checklist first. You may have overlooked something simple. Under no circumstances may you attempt to repair the system yourself; this will invalidate the warranty. Look for the specific symptom(s). Then perform only the actions listed to remedy the specific symptom(s). Remedy Check to ensure that both plugs of the power cord are properly connected. Check whether there is power at the AC outlet by plugging in another appliance. Check audio connections. If using a HiFi amplifier, try another sound source. DTS-CDs do not play on the SACD1000. Check to make sure that no audio connections are made to the amplifier's phono input. Make sure the disc label is facing upward. Clean the disc. Check whether the disc is defective by trying another disc. Check to make sure that the TV is switched on. Check the video connection. Check the disc for fingerprints and clean with a soft cloth, wiping from the center to the edge. Sometimes a small amount of picture distortion may appear. This is not a malfunction. The NTSC/PAL switch may be in the wrong status. Press the 9 STOP and T NEXT keys simultaneously and keep them pressed while you turn the player ON. The NTSC/PAL switch may be in the wrong status. Press the 9 STOP and T NEXT keys simultaneously and keep them pressed while you turn the player ON. Reset by switching the player off, then on again. Check to see if the program requires another disc to be loaded. Aim the remote control directly at the sensor on the front of the player. Avoid all obstacles that may interfere with the signal's path. Inspect or replace the batteries. Check device code setting. See the section 'Remote control device code'. Use only discs that match the TV system for the TV set being used (PAL/NTSC). Check the digital connections. Check the settings menu to make sure that the digital output is set to on. Check to ensure that the audio format of the selected audio language matches your receiver's capabilities. Reset by switching the player OFF then ON again BEFORE REQUESTING SERVICE 37

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English
BEFORE REQUESTING SERVICE
37
Before requesting service
If the SACD player appears to be faulty, consult this checklist first. You
may have overlooked something simple.
Under no circumstances may you attempt to repair the system yourself;
this will invalidate the warranty.
Look for the specific symptom(s). Then perform only the actions listed
to remedy the specific symptom(s).
Symptom
Remedy
No power
Check to ensure that both plugs of the power cord are properly connected.
Check whether there is power at the AC outlet by plugging in another
appliance.
No sound
Check audio connections.
If using a HiFi amplifier, try another sound source.
DTS-CDs do not play on the SACD1000.
Distorted sound from HiFi amplifier
Check to make sure that no audio connections are made to the
amplifier's phono input.
Disc will not play
Make sure the disc label is facing upward.
Clean the disc.
Check whether the disc is defective by trying another disc.
No picture
Check to make sure that the TV is switched on.
Check the video connection.
Distorted picture
Check the disc for fingerprints and clean with a soft cloth, wiping from
the center to the edge.
Sometimes a small amount of picture distortion may appear. This is not
a malfunction.
Completely distorted picture
with player menu
The NTSC/PAL switch may be in the wrong status. Press the
9
STOP
and
T
NEXT
keys simultaneously and keep them pressed while you
turn the player ON.
No color in picture with player menu
The NTSC/PAL switch may be in the wrong status. Press the
9
STOP
and
T
NEXT
keys simultaneously and keep them pressed while you
turn the player ON.
No return to start-up screen
when disc is removed
Reset by switching the player off, then on again.
Check to see if the program requires another disc to be loaded.
The player does not respond to
the remote control
Aim the remote control directly at the sensor on the front of the
player. Avoid all obstacles that may interfere with the signal's path.
Inspect or replace the batteries.
Check device code setting. See the section ‘Remote control device code’.
Distorted or black-and-white picture
with DVD or Video CD disc
Use only discs that match the TV system for the TV set being used
(PAL/NTSC).
No audio at digital output
Check the digital connections.
Check the settings menu to make sure that the digital output is set to on.
Check to ensure that the audio format of the selected audio language
matches your receiver's capabilities.
Buttons do not work
Reset by switching the player OFF then ON again