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Ricoh 1180L Operating Instructions - Page 55

Printer issues, Paper jam

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9 - Maintenance Laser Facsimile Printer issues cover. Error messages When the printer encounters any of the problems described below, the corresponding message is shown on the machine display. Message CHECK TONER TONER NEAR END REPLACE PAPER Action Check the presence of a toner cartridge in the machine. Indicates that consumable will changing soon. your need Add paper in tray. HEATING CLOSE COVER PRINTER Message displayed when starting the machine. The printer front cover is open, close it. TONER EMPTY REPLACE Replace the toner cartridge. PAPER JAM REMOVE TONER PAPER JAM EXTERNAL TRAY PAPER EMPTY A sheet of paper is jammed in the machine. Take out the toner cartridge and remove the jammed paper sheet. Take out the paper tray and remove the jammed paper sheet. Then open and close the Front cover. A sheet of paper is jammed in the machine. Open the paper jam cover. Remove the jammed paper sheet. Then open and close the Front cover. Add paper in the paper tray. Note After one of the error messages listed above, it may happen that the printing job is cancelled. In case of printing of received fax, the print job is always restarted after clearing of the error. 3 Open and close the Front cover. The printer starts again automatically. CAUTION The fusion unit can reach a very high temperature during the operation. To prevent any harm, do not touch this area. For details, refer to Positions of Warning and Caution labels on the machine, page 2. In case of paper jam, the following message appears: PAPER JAM REMOVE TONER 1 Remove the toner cartridge and check if a sheet is jammed. 2 Remove the sheet of paper which causes the paper jam. 3 Put the toner cartridge in the machine, or remove the paper tray and remove the sheet of paper which causes the paper jam. 4 Check that the paper sheets in the paper tray are correctly placed. Paper jam When printing, a sheet of paper may get stuck in the printer or the paper tray and cause a paper jam. In case of a paper jam in the machine, the following message appears: PAPER JAM EXTERNAL TRAY 1 Open the paper jam cover located at the back of the machine. 2 Remove the jammed sheet of paper and close the 5 Replace the paper tray in the machine. - 52 -

Section	Page
Security	4
Security directives	4
Laser safety	4
For Europe/Asia	4
For North America	5
Declaration of conformity	5
Notice to Users in EEA Countries	5
Notice to Users Accessing Analog PSTN in EEA Countries	5
Symbols for the main power switch	5
Positions of Warning and Caution labels on the machine	5
FCC Compliance	6
Note to users in the United States of America	6
Notice about the Telephone Consumer Protection Act (Valid in USA only)	7
Note to users in Canada	7
Remarque concernant les utilisateurs au Canada	7
FCC Requirements	7
Notice to users (New Zealand)	8
Environment	9
Batteries and rechargeable batteries	9
The product	9
Users in the EU, Switzerland and Norway	9
All Other Users	9
Software use license	10
Definition	10
License	10
Property	10
Duration	10
Warranty	10
Responsibility	10
Development	10
Registered trademarks	11
Notice	11
Installation	12
Location conditions	12
Cautions of use	12
Safety information	13
Safety During Operation	13
Power Supply	14
For Fax or Telephone	14
Rules for use symbols	14
Terminal description	15
Command panel	16
Presentation	16
Entering Characters Using the Alpanumerical keypad	17
Accessing terminal functions	17
Packaging contents	18
Device installation	18
Installing the document feeder	18
Loading paper	18
Loading paper in the paper tray	18
Handling of paper	18
Humidity control	18
Handling the unit	19
Operator shocks	19
Moving the unit	19
Handling the Toner Cartridge	19
Feed cassette paper insertion	19
Cartridge installation	19
Paper delivery stop	20
Starting your device	20
Device connection	20
Paper insertion in the manual input tray	21
Copy	22
Simple copy	22
ECO mode copy	22
Sophisticated copy	22
Special setup for the copy	23
Resolution setup	23
Zoom setup	23
Analysis origin setup	23
Contrast setup	23
Luminosity setup	23
Paper type setup	23
Paper tray selection	23
Sheet-feed analysis margins setup	24
Left and right printing margins setup	24
Top and bottom printing margins setup	24
Format paper setup	24
Fax	25
Fax transmission	25
Immediate transmission	25
Delayed transmission	25
Transmission with auto redial	25
Fax reception	25
Fax answering device	26
Saving an access code	26
Activating / Deactivating the answering device	26
Printing fax messages stored in the memory	26
Fax rerouting (Forwarding)	26
Activating rerouting	26
Setting the re-direction contact	26
Printing rerouted documents	27
Rerouting fax messages to a USB memory key	27
Activating rerouting	27
Printing rerouted documents	27
Transmission waiting queue	27
Performing immediate transmission from the waiting queue	27
Consulting or modifying the waiting queue	27
Deleting a transmission in memory	27
Printing a document in waiting or in deposit	28
Printing the waiting queue	28
Cancelling a transmission in progress	28
Deposit and Polling	28
Placing a document in deposit	28
Polling a deposited document	28
Parameters/ Setup	29
Date/Time	29
Your fax number/Your name	29
Type of network	29
Geographical settings	29
Country	29
Telecommunication Network	29
Language	30
Local prefix	30
Transmission report	30
Document feed type	30
Economy period	31
Reception Mode	31
Reception without paper	31
Number of copies	31
Fax or PC reception (MFP model only)	31
Received faxes reduction mode	31
Technical Parameters	32
Printing the functions guide	33
Printing the logs	33
Print the list of setups	33
Lock the machine	33
Lock the keyboard	34
Lock the numbers	34
Read the counters	34
Sent pages counter	34
Received pages counter	34
Scanned pages counter	34
Printed pages counter	34
Display the consumables status	34
Calibrate your scanner	34
Directory	35
Creating Speed dial	35
Creating Group dial	35
Modifying a record	35
Deleting a record	35
Printing the directory	36
Saving/Restoring the directory (Smart card option)	36
USB memory key (MFP model only)	37
Use of the USB memory key	37
Print your documents	37
Delete your files located in the key	37
Analyse the USB memory key content	38
Save a document on a USB memory key	38
Activate/deactivate file automatic deletion on a USB memory key	38
PC Features (MFP model only)	40
Introduction	40
Configuration requirements	40
Installation	40
Install the software on your PC	40
Connections	42
Uninstall the software from your PC	42
Multifunction Terminal's Supervision	43
Checking the connection between the PC and the multifunction machine	43
MF Director	43
Graphical presentation	43
Utilities and applications activation	43
MF Monitor	44
Graphical presentation	44
Display the consumable status	44
Scan To	44
Companion Suite Pro LL functionalities	44
Document analysis	44
Printing	45
Address book	45
Add a contact to the terminal address book	45
Add a group to the terminal address book	46
Manage the address book	46
Import or export a directory	47
Fax communications	47
Presentation of the Fax window	47
Send a fax	47
Receive a fax	48
Follow-up of fax communications	49
Fax parameters	49
Maintenance	53
Service	53
General information	53
Toner cartridge replacement	53
Issues with smart cards	54
Cleaning	54
Scanner reading system cleaning	54
Printer cleaning	54
Printer external cleaning	54
Printer issues	55
Error messages	55
Paper jam	55
Scanner issues	56
Miscellaneous issues	56
Communication errors	56
Transmission from the feeder	56
Transmission from memory	56
Communication error codes	56
General codes	56
Specifications	58
Physical specifications	58
Electrical specifications	58
Environmental specifications	58

Match case Limit results 1 per page

Laser Facsimile

- 52 -

9 - Maintenance

Printer issues

Error messages

When the printer encounters any of the problems

described below, the corresponding message is shown

on the machine display.

Paper jam

When printing, a sheet of paper may get stuck in the

printer or the paper tray and cause a paper jam.

In case of a paper jam in the machine, the following

message appears:

Open the paper jam cover located at the back of

the machine.

Remove the jammed sheet of paper and close the

cover.

Open and close the Front cover.

The printer starts again automatically.

In case of paper jam, the following message appears:

Remove the toner cartridge and check if a sheet is

jammed.

Remove the sheet of paper which causes the paper

jam.

Put the toner cartridge in the machine, or remove

the paper tray and remove the sheet of paper which

causes the paper jam.

Check that the paper sheets in the paper tray are

correctly placed.

Replace the paper tray in the machine.

Message

Action

CHECK TONER

Check the presence of a

toner

cartridge

the

machine.

TONER NEAR END

Indicates

that

your

consumable

will

need

changing soon.

REPLACE PAPER

Add paper in tray.

HEATING

Message

displayed

when

starting the machine.

CLOSE COVER

PRINTER

The printer front cover is

open, close it.

TONER EMPTY

REPLACE <OK>

Replace the toner cartridge.

PAPER JAM

REMOVE TONER

A sheet of paper is jammed in

the machine. Take out the

toner cartridge and remove

the jammed paper sheet.

Take out the paper tray and

remove the jammed paper

sheet. Then open and close

the Front cover.

PAPER JAM

EXTERNAL TRAY

A sheet of paper is jammed in

the machine. Open the paper

jam

cover.

Remove

the

jammed paper sheet. Then

open and close the Front

cover.

PAPER EMPTY

Add paper in the paper tray.

Note

After one of the error messages

listed above, it may happen that

the printing job is cancelled. In

case of printing of received fax, the

print job is always restarted after

clearing of the error.

PAPER JAM

EXTERNAL TRAY

CAUTION

The fusion unit can reach a very high

temperature during the operation. To

prevent any harm, do not touch this

area.

For details, refer to

Positions of

Warning and Caution labels on the

machine

, page 2.

PAPER JAM

REMOVE TONER