Ricoh Aficio MP 2352SP Administration Guide

Ricoh Aficio MP 2352SP Manual

Get Ricoh Aficio MP 2352SP PDF manuals and user guides View all Ricoh Aficio MP 2352SP manuals
Add to My Manuals
Save this manual to your list of manuals

Ricoh Aficio MP 2352SP manual content summary:

  • Ricoh Aficio MP 2352SP | Administration Guide - Page 1
    SafeCom Go Ricoh Administrator's Manual D60703-16 February 2012
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 2
    2350 713 B, US patent US 6,952,780 B2 and Europe patent EUR EP1 120 701. Feedback: If you have any feedback or ideas concerning this manual or the SafeCom product, then please send an e-mail to [email protected] © Copyright 1999 - 2012 SafeCom a/s D60703-16 SafeCom a/s Lautrupvang 12 DK-2750
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 3
    2.7.4 Configuration web page - printers 27 2.7.5 Configuration web page - MP 171, MP 201F, MP 201SPF .......... 29 2.7.6 Register web page 31 2.7.7 Log web page 32 2.7.8 Language web page 32 2.7.9 Password web page 33 2.7.10 Advanced web page 33 2.8 SafeCom Go Ricoh - How to 34
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 4
    PUK code 56 3.2 Ricoh Aficio MP 171, SP 201F, SP 201SPF 57 3.2.1 Control Panel 57 3.2.2 Login with card 57 3.2.3 Pull Print 57 3.2.4 Copy 57 3.2.5 Logout 57 4 Using SafeCom P:Go Ricoh 58 4.1 Pull Print 58 5 Troubleshooting 59 5.1 SafeCom Go Ricoh Device Trace Facility 59
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 5
    and organizations gain control over their printing costs and document security. The SafeCom solution can be enhanced with addon modules to build customer specific and scalable solutions. Requirements  SafeCom Go Ricoh supports all MFPs in Table 1 and printers in Table 2 with the listed JVM
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 6
    Go Ricoh supported Ricoh MFPs MFP SafeCom VM Card Go Type MP 2352SP, 147xxx - MP 2852SP, MP 3352SP MP C300, MP C400, MP C2051, MP C2551, MP C3001SP, MP C3501SP, MP C4501SP, MP C5501SP, MP C6501SP, MP C7501SP, SP 5200S, SP 5210SF MP 2852, MP 3352 147xxx N MP 171, 120xxx L MP 201F
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 7
    1 Introduction Table 2 SafeCom P:Go Ricoh supported Ricoh printers Printer SafeCom VM Card P:Go Type SP C431DN, SP 5210DN 150xxx - SP C320DN, SP C430DN, 150xxx O SP 4310N, SP 5200DN SP 4210N, 110xxx K SP C820DN, SP C821DN SP C420DN, SP 8200DN 080xxx H JVM version 7.02 7.02 5.04
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 8
    Ricoh products SafeCom Go Ricoh MP 2352SP, MP 2852SP, MP 3352SP , MP C300, MP C400, MP C2051, MP C2551, MP C3001SP, MP C3501SP, MP C4501SP, MP C5501SP, MP C6501SP, MP C7501SP, MP 2851, MP 3351, MP 4001, MP 5001, SP 5200S, SP 5210SF SafeCom Go Ricoh Type N SafeCom Go Ricoh Type L SafeCom Go Ricoh
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 9
    1 Introduction SafeCom Go Ricoh Type C SafeCom Go Ricoh Type B MP 1100, MP 1350, MP 5500, MP 6000, MP 6500, MP 7000, MP 7500, MP 8000, MP 9000, MP C2000, MP C2500, MP C3000, MP C3500, MP C4500, Pro906EX, Pro1106EX, Pro1356E SafeCom Ricoh SD ID Kit: SafeCom Go Ricoh SD Card, SD ID Kit, a switch
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 10
    Order license and USB ID device separately. Devices are supplied with Java VM Card. SafeCom P:Go Ricoh Type O SafeCom P:Go Ricoh Type K SafeCom P:Go Ricoh Type H SP C320DN, SP C430N SP 4310N, SP 5200DN Order license and USB ID device separately. Java VM Card Type O is required and MUST be ordered
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 11
    1 Introduction 1.5 SafeCom ID devices Table 3 SafeCom Go Ricoh supported SafeCom ID Devices Identification Method USB Serial p/n p/n SafeCom AWID Reader SafeCom Bar Code Additional information about the ID devices is available in SafeCom G3 Administrator's Manual D60603. D60703-16 11
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 12
    Tracking, SafeCom Rule Based Printing, SafeCom Client Billing, and SafeCom Pay. SafeCom Go Ricoh  SafeCom Go Ricoh Administrator's Manual D60703 (this manual) Manual on how to install, configure and use SafeCom Go Ricoh.  SafeCom Go Ricoh User's Guide D20703 User's Guide on how to use SafeCom
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 13
    *08  Support for Ricoh MFPs: MP 171, MP 201F, MP 201SPF, MP 2352SP, MP 2852, MP 2852SP, MP 3352, MP 3352SP, SP 5200S, SP 5210SF.  Support for Ricoh printers: SP 4310N, SP 5200DN, SP 5210DN.  The MP 171, MP 201F and MP 201SPF have a different configuration web page (2.7.5) and user control panel
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 14
    to login (2.7.3).  Support for High speed print (2.7.3).  Support for single sign-on for Nuance DigiDocFlow (2.8.15).  Users with a network logon can register their card at the device by entering their Windows logon, password, and domain (3.1.9). Revision D60703-08  SafeCom Go Ricoh version S87
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 15
    completed as described in theSafeCom Smart Printing Administrator's Quick Guide D10600. 1. SafeCom Go Ricoh hardware installation:  Newer devices Type 2. Locate the printer's SD card slots (typically located at the rear of the printer near the RJ-45 network socket). On some printers you have to
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 16
    typically located at the rear of the printer near the RJ-45 network socket). On some printers you have to remove a plastic cover first. 3. Insert the SD card labeled VM Card in SD card slot 2 or 3. Install the supplied SafeCom Ricoh SD ID Kit: 4. Insert the SafeCom Ricoh SD Card into an available SD
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 17
    and Stack sizes on Ricoh device On Ricoh Type C, F, H, I, J, K, L, N and O 1. Open a web browser and enter the printer's address. Use of JavaScript (Active Scripting) must be enabled. 2. Click Login and enter Login User Name (admin) and Login Password (by default there is no password) and then click
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 18
    the JavaTM platform: 1. Open a web browser and enter the printer's address. Use of JavaScript (Active Scripting) must be enabled. 2. Click Login and enter Login User Name (admin) and Login Password (by default there is no password) and then click Login. 3. Click Configuration on the left menu
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 19
    2 SafeCom Go Ricoh 2.4.2 Legacy device type B Install the Java VM software from the card: 1. On the printer press the User Tools button (/123). 2. Tap Extended Feature Installation. Tap Exit. 6. Tap Exit. Tap Exit. Power cycle printer: 1. Press the operation switch to turn off power. Wait for the
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 20
    part of step 2 Add a SafeCom Pull Printer. 4. Enter the Printer address. Click Next. Printer address: 5. Information is retrieved from the device (Duplex supported and Color supported). 7. Click Add to register the device and save it in the database. 8. Browse to the SafeCom Go Ricoh Software file
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 21
    2) a password-protected part. 2.7.1 Login to the SafeCom Go Ricoh web interface 1. Open a web browser and enter the printer's address followed support issue, use Mail to SafeCom Support. In your email to [email protected], describe the issue in enough detail that SafeCom can reproduce the problem
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 22
    web page for printers is described in section 2.7.4. The configuration web page for Ricoh MP 171, MP 201F, and MP 201SPF are described in 2.7.5. Under SafeCom Server, click Broadcast to get a complete list of servers to select from, or enter Group name, SafeCom server TCP port (default is 7500) and
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 23
    2 SafeCom Go Ricoh Under Device enter specific details. Make sure to click Apply in connecting an ID Device (card reader). The option Card or Windows allows the user to login by either card or by entering their Windows user name, password, and domain. The SafeCom G3 server must be a member of the
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 24
    G3 Administrator's Manual D60603 High speed print allows faster printing. Print speed becomes comparable to that of printing the document directly to the printer. One disadvantage is that other documents submitted via a standard TCP/IP port may print between the logged in user's print and copy jobs
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 25
    and click Remove to remove them. 4. To enter a driver name manually, click Add driver and then Add. Timeout automatically logs users out after the specified amount of time. Timeout is configured in seconds with a default of 60. If there the printer requires intervention (IRQ), timeout is stopped so
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 26
    user authentication for Send to Fax (Send to Fax is checked in MFP authentication). Refer to 2.8.12. Use Address Book to configure Address Book in E-mail and Send to Fax. Refer to 2.8.13. Use Encryption to configure the maximum length of encryption keys. Refer to 2.8.14. Use Restore factory default
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 27
    G3 Administrator's Manual D60603 High speed print allows faster printing. Print speed becomes comparable to that of printing the document directly to the printer. One disadvantage is that other documents submitted via a standard TCP/IP port may print between the logged in user's print and copy jobs
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 28
    then these documents are not printed until after the logged in user's jobs are done. Drivers safeguards document fidelity in the SafeCom solution. When pull printing, SafeCom compares the name of the printer driver embedded in the print job with the list of driver names returned by the SafeCom
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 29
    are important references for the SafeCom solution so it's a good idea to fill them in. Print all at login is a printer setting. If selected all user documents are printed when the user logs in. Documents are printed in chronological order (oldest first). If checked this overrules the equivalent
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 30
    and click Remove to remove them. 4. To enter a driver name manually, click Add driver and then Add. Timeout automatically logs users out after the specified amount of time. Timeout is configured in seconds with a default of 60. If there the printer requires intervention (IRQ), timeout is stopped so
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 31
    2 SafeCom Go Ricoh 2.7.6 Register web page Use the Register web page to register the device with the SafeCom server. The printer can be used with SafeCom once it has been registered with the SafeCom server. 1. Enter the User logon and PIN code of a user with Technician or Administrator rights.
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 32
    2 SafeCom Go Ricoh 2.7.7 Log web page Use the Log web page to enable, disable and view log information. Only enable logging if advised to do so as part of a troubleshooting process. 1. Click Enable to start logging. 2. Click Disable to stop logging (text changes on the button). If the printer has
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 33
    2 SafeCom Go Ricoh 2.7.9 Password web page Use the Password web page to change the password. 2.7.10 Advanced web page Use the Advanced web page to configure parameters required for SafeCom Go Ricoh to authenticate the Nuance DigiDocFlow solution (2.8.15) NSi AutoStore (2.8.16) or Extended Feature
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 34
    contain step-by-step instructions for some common administrator tasks. 2.8.1 Get the SafeCom Go Ricoh software The SafeCom Go Ricoh software files (*.b87) and SafeCom Go Ricoh uninstall files (*.uin) were installed from the SafeCom CD or can be downloaded using the SafeCom Administrator
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 35
    Ricoh servers refer to SafeCom G3 Administrator's Manual D60603 If broadcasting fails you may have there may be a login error at the printer. 2.8.3 Resend configuration If a device added in Enter the User logon and PIN code of a user with Technician or Administrator rights. The user must have
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 36
    instead. Follow these steps to check and correct the SNMP settings. 1. Open the printer's web page by entering its IP address in a web browser. 2. Click Login and supply the user name (admin) and password (blank). 3. Click Configuration on the menu. 4. Click Network on the menu. 5. Enable SNMPv1
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 37
    Name. 8. Tap Exit and then Exit to leave User tools. 2.8.10 Enable copy control and access control to other functions On all devices (except types B and C): Have your Ricoh technician bring the Ricoh device into SP mode. SP-5401 Access Control: Default Document ACL (103) set to 3 Commit changes by
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 38
    Go Ricoh 1. On the printer press the User Tools button (/123). 2. On the touch-screen, tap System Settings and then tap Administrator Tools tab. 3. Tap Enhanced External charge Unit Management and select the functions you want to have access control for. The relevant functions include Copier
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 39
    from pre-filled Device name MP 2550 will appear as: From: MP 2550 where [email protected] is replaced with the what is specified in Default From: address. Default To: address: This field can be pre-filled with User e-mail, Blank or Default To: address. The CC: and
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 40
    the body of the e-mail. Address Book buttons are available in the E-mail dialog on the services touchscreen if you check Show (3.1.5.) Default file attachment can be Single-file or Multi-file. Default scan format can be TIFF or PDF. Default color mode can be Color, Grayscale, or Mono. D60703-16 40
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 41
    sent from prefilled Device name MP 2550 will appear as: From: MP 2550 where [email protected] is replaced with the what is specified in Default From: address. Scan format should specify whether scanning is in TIFF or PDF format. Default domain is the optional fax
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 42
    at the bottom of the page. 3. Enter User name and Password of the administrator of the Ricoh MFP. 4. Click Apply. Note: Refer to the documentation l that came with the Ricoh MFP in order to learn how to build and maintain the Address Book. Note: Address Book support is NOT available on Type B models
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 43
    2 SafeCom Go Ricoh 2.8.15 Enable single sign-on for Nuance DigiDocFlow 1. Open the Advanced web page (2.7.10). 2. Enter Computer IP address and Port (default 21) of the computer hosting the Nuance DigiDocFlow solution. 3. Enter User name and Password required to access the Nuance DigiDocFlow
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 44
    users to another application, add the ―Extended Feature Shortcut.‖ Note: Not available on all Ricoh default 1. Open the Configuration web page (2.7.3). 2. Click Restore. 2.8.19 Determine the version The version of the SafeCom Go Ricoh Uninstall SafeCom Go Ricoh 1. Make sure the printer is powered on
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 45
    2 SafeCom Go Ricoh 2.9 All printing through SafeCom Follow the steps below to restrict printing to SafeCom. 1. Open the printer's web page by entering its IP address in a web browser. 2. Click Login and supply the user name (admin) and password (blank). 3. Click Configuration on the menu. 4. Under
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 46
    2 SafeCom Go Ricoh Types H, K and O: 1. Open a web browser and enter the printer's address. Use of JavaScript (Active Scripting) must be enabled. 2. Click Login and enter Login User Name (admin) and Login Password (by default there is no password) and then click Login. 3. Click Configuration on the
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 47
    3 Using SafeCom Go Ricoh 3 Using SafeCom Go Ricoh 3.1 Ricoh Aficio MFPs 3.1.1 Control panel 3.1.2 Login The recommended login sequences are described in the following. Login with card: 1. Press the Other Function function button on the device. (Type B devices, press the Printer function button and
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 48
    PIN code on the keypad or touch-screen. Tap OK. 4. Tap the Pull Print or E-mail icon or press the Copy function button. Login with user code: 1. Press the Other Function button on the device. (Type B devices press Printer function button and tap JavaTM Platform.) This opens the SafeCom login screen
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 49
    3 Using SafeCom Go Ricoh 3.1.3 Pull print Tap Pull Print to access the Document list that allows you to print individual documents. Documents are listed chronologically with the newest at the top. If Print all at login is checked, documents pending collection are printed first. D60703-16 49
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 50
    been printed.  Tap Delete to delete the selected documents.  Tap Info for information about the selected documents, including cost, driver name , use of color and duplex.  Tap Refresh to update the list of documents with pending documents that have finished spooling after the user
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 51
    3 Using SafeCom Go Ricoh 3.1.5 E-mail Tap the E-mail icon. The To: field can be pre-filled with the User e-mail, Blank or Default To: address. The From: field can be pre-filled with User e-mail, Device name, Blank or Default From: address. See 2.8.11. To enter an email address, tap the field enter
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 52
    3 Using SafeCom Go Ricoh Tap Configure to choose scan properties. Scanned documents are always in a PDF format. Scan properties include:  Orientation [Long edge, Short edge]  Sides [1-sided, 2-sided]  Original [Mixed, Photo, Text]  Attachment [PDF | TIFF]  Color mode [Color, Grayscale, B/W] 
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 53
    : field can be pre-filled with User e-mail, Device name, Blank or Default From: address. See 2.8.12. Tap To, CC and Subject and use the touch-screen keypad or the Address Book to the right of the field (3.1.7) to enter fax recipient(s) and subject. Tap Send to scan and fax the document. Tap
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 54
    3 Using SafeCom Go Ricoh 3.1.7 Address Book Enable the Ricoh MFP's Address Book (2.8.13) and use it for easy selection of Email (3.1.5) and Send to Fax (3.1.6) recipients. Address Book support is NOT available on Type B models. Tap any Address Book button in E-mail or Send to Fax. In Find enter
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 55
    3 Using SafeCom Go Ricoh Send to Fax recipients look like this: Select the recipients and tap Add. 3.1.8 Logout There is a configurable Timeout with a default time of 60 seconds. Users are logged out if the device is idle for this period of time. To logout actively:  Tap Logout in the List of
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 56
    Ricoh 3.1.10 Register card with Windows logon 1. Use card reader.  If there are any available PUK codes on the system tap Cancel in the Please enter PUK dialog. The Login to register card dialog appears.  If there are NO available PUK codes the user . Note: User name and Password cannot be blanks
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 57
    3 Using SafeCom Go Ricoh 3.2 Ricoh Aficio MP 171, SP 201F, SP 201SPF 3.2.1 Control Panel 3.2.2 Login with card Use card reader 3.2.3 Pull Print Press the start key to start printing all jobs sent to the device. 3.2.4 Copy Press the Copy function button and then the Start button to copy the
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 58
    Using SafeCom P:Go Ricoh 4 Using SafeCom P:Go Ricoh 4.1 Pull Print 1. Use card reader. 2. If there are documents to be printed the data LED starts flashing and the documents are printed. 3. User is logged out. Note: As there is no communication with the device's display the user's name or credits
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 59
    the SafeCom Go Ricoh Log web page (2.7.7). SafeCom Help Desk Assistant We want your SafeCom solution to be one that reduces not only print costs, but is also easy to support. In the following you will find useful troubleshoot hints. The most common problems reported by end-users have been compiled
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 60
    approved by SafeCom a/s could void the user's authority to operate this equipment according to part 15 of the FCC rules. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio
  • Ricoh Aficio MP 2352SP | Administration Guide - Page 61
    15 Printer firmware, 6, 7 SafeCom Help Desk Assistant, 59 Send to e-mail, 24, 30 Send to folder, 24, 30 System requirements SafeCom Go Ricoh, 5, 8 Timeout, 25, 30 Trace facility, 59 Tracking data adjustment, 24, 27, 30 Trademarks, 2 Troubleshooting, 59 Update software SafeCom Go Ricoh, 20 User code
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
SafeCom Go Ricoh
Administrator’s Manual
D60703-16
February 2012