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Ricoh Aficio SP C820DNT1 Design Guide - Page 55

Protection of Data when Performing Scanning and Sending Operations

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Print Controller Design Guide for Information Security password necessary to open the encrypted PDF data at the PC side, the password necessary for changing the document's access level, and other security settings associated with the document (Printing, Changes, Content Copying and Extraction). • By using S/MIME when sending e-mail, which attaches a digital signature and encrypts the message contents, it is possible to prevent sender impersonation as well as the alteration of the e-mail contents. • The TWAIN driver will not process any binary data that does not conform to the predetermined protocol of the command interface. The supported protocols are SNMPv1, v2 and v3. When using SNMP v3, it is necessary to use the TWAIN V4 driver. In order to utilize the authentication features with the TWAIN V4 driver, the operator must first set the necessary authentication information in the authentication tool that comes with the driver. 2-3-3 Protection of Data when Performing Scanning and Sending Operations • It is possible to set the MFP or related software to perform the following operations: - Require user identification when sending to a forwarding server. By requiring the operator to select from a list of pre-registered senders and then enter a protection code, it is possible to protect against sender impersonation. - Require user ID and password authentication before data is forwarded to an SMTP server or folder (Basic Authentication). This makes it possible to control the sending of data for each registered user. - Require the operator to enter a protection code whenever a destination folder stored in the MFP is selected, which protects against transmission by unauthorized senders. - Perform user access restrictions and further prevent any impersonation of the sender: When User Code Authentication or Basic Authentication is enabled, and a successfully logged-in user performs a sending operation, this user is automatically set as the sender of the e-mail. If this user does not have an e-mail address, it is not possible to send the e-mail. - Limit the sending of e-mail to destinations that have already been programmed in the MFP. This can be done using the "Restrict use of destinations" setting of the Extended Security feature. - Require user ID and password authentication when attempting to retrieve e-mail addresses from an LDAP server. - Set the MFP so that it is not possible to register e-mail addresses in the MFP, whether obtained from an LDAP server or entered manually. • In order for the MFP Scanner to retrieve the address book data of individual registered users from the forwarding server, Basic Authentication must be enabled at the MFP and the forwarding server software must be ScanRouter V2/EX or later. In all other cases, the MFP Scanner is either able to obtain shared Address Book data only (Basic Authentication disabled, all versions of ScanRouter), or Page 55 of 86

Section	Page
04/23/2010	1
For these details, please refer to the Operating Instructions for the specific machine in question.	6
Hardware Configuration	7
MFP	7
LP	9
TPM (Trusted Platform Module): When the MFP/LP main power is turned on, this security module (chip) performs a verification on the validity of the software installed on the hardware platform, which includes checking for any illegal alterations.	10
Shared Service Layers	11
Principal Machine Functions	12
Data Security	14
External I/F	14
Protection of Program Data from Illegal Access via an External Device	14
IC card-based authentication functions: Authentication is mutual and encrypted, which prevents impersonation and ensures that data is properly protected.	16
Firmware Installation/Update	17
Remote Firmware Installation via Web SmartDeviceMonitor Professional IS (performed by the end user)	19
Verification of Firmware/Program Validity	20
Note: Produced by STMicroelectronics, TPM is a product of the ST19WP18 family, which has earned Common Criteria certification (EAL5+).	20
Authentication	21
IC Card Authentication	24
Access Control	25
In addition, it is possible to create an access control list (ACL) for each individual Address Book entry and Document Server document at both the individual user and group levels.	25
If the MLP/LP is initialized in this way, all of the user information, document data, and settings stored in the MLP/LP since installation will be initialized (erased).	26
Data Erase/Overwrite	27
To execute the overwrite, the operator can choose from two options: \	28
The execution of this feature does not clear engine-related information such as the value of the total counter, or engine-related adjustment settings contained in SP mode and UP mode.	28
Through this arrangement, the copy of the HDD storage key is automatically decrypted once the Encryption Key Restore has been completed.	31
Document Server Documents (MFP models only)	33
Access Privileges and Operations for Stored Documents	34
Without HDD: 500 entries	38
Overview of Capture Operations	39
Operations that Generate Captured Images	39
Capture Settings	41
Security Considerations	42
Captured Documents and Log Data	42
Additional Methods for Increased Security	42
(Authentication not required)	42
Copier (MFP Models Only)	43
Overview of Copier Operations	43
Data Security Considerations	43
Protection of Copy Jobs in Progress	43
Protection of Document Server Documents	43
Refer to 1.7.2 Document Server Documents (MFP models only) for details on the Document Lock feature.	44
Restricting the Available Functions for Each Individual User	45
Job/Access Log Data Collection	45
Print Backup	45
(printing out, editing, copying).	46
Overview of Printer Operations	47
Data Flow	47
Data Security Considerations	51
The \	53
Overview of Scanner Operations	54
Data Flow Security Considerations	54
Protection of Data when Performing Scanning and Sending Operations	55
Protection of Document Server Documents	56
Protection of Sending Results and Status Information	57
Protection of the Scanner Features Settings	57
Data Stored in the Job Log	58
Terminology	58
FTP (File Transfer Protocol): A protocol used when transferring files over a TCP/IP network.	58
Overview of FAX operations	59
Data Security Considerations	60
Protection of the Journal and Documents in Document Server Storage	61
Protection of FAX Transmission Operations	61
Protection of FAX Features Settings	62
The \	62
Job Log	62
Protection of Internet FAX Transmissions using S/MIME	62
Preventing FAX Transmission to Unintended Destination(s)	63
This prevents a FAX from being sent to an unintended destination when, for example, the operator accidentally touches an additional Quick Dial key.	63
Overview of NetFile Operations	64
Data Flow	65
Supplementary	65
Network Topology for a System Using Integration Server Authentication (Sample)	66
As long as the track ID is not stolen from the communication path between the PC and MFP/LP (which can be protected against by enabling SSL encryption) or from the PC itself, it is impossible to perform any unauthorized operations on these print jobs	68
Web Server Framework	69
WebDocBox (MFP models only)	70
For more details on job and access logs, please refer to 1.9 Job/Access Logs.	72
@Remote	73
Overview of @Remote Operations	73
Data Security Considerations	73
Security is increased even further by the fact that the symmetric key used is not a static key, but rather one that is generated every time a new session is initiated.	73
Overview of Copy Data Security Operations	74
Data Flow	75
Following this, an entry for the event itself is stored in the access log, along with the username.	75
Overview of Operations	77
1	77
Overview of SDK Application Functions	79
3: DSDK Œ MFP/LP Hardware Configuration	79
Scanning Functions: Sending Data Over the Network with the Copier and Scanner (MFP models only)	80
FAX Functions (MFP models only)	80
Network Functions	81
Printer Functions	81
Machine Administrative Functions (MFP models only)	81
Authentication Functions	81
Data Security Considerations	83
Preventing the Installation of Illegal Applications	83
Authentication of SDK Applications at Installation	83
Prevention of Access to Address Book Data and Machine Management Data	85
Protection Against Attacks on Principal MFP/LP Functions, Prevention of Damage to the System	85
Protection Against Attacks from External Sources	85

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Print Controller Design Guide for Information Security

Page 55 of 86

password necessary to open the encrypted PDF data at the PC side, the password necessary for

changing the document’s access level, and other security settings associated with the document

(Printing, Changes, Content Copying and Extraction).

•

By using S/MIME when sending e-mail, which attaches a digital signature and encrypts the message

contents, it is possible to prevent sender impersonation as well as the alteration of the e-mail contents.

•

The TWAIN driver will not process any binary data that does not conform to the predetermined

protocol of the command interface. The supported protocols are SNMPv1, v2 and v3. When using

SNMP v3, it is necessary to use the TWAIN V4 driver. In order to utilize the authentication features

with the TWAIN V4 driver, the operator must first set the necessary authentication information in the

authentication tool that comes with the driver.

2-3-3 Protection of Data when Performing Scanning and Sending Operations

•

It is possible to set the MFP or related software to perform the following operations:

Require user identification when sending to a forwarding server. By requiring the operator to select

from a list of pre-registered senders and then enter a protection code, it is possible to protect

against sender impersonation.

Require user ID and password authentication before data is forwarded to an SMTP server or folder

(Basic Authentication). This makes it possible to control the sending of data for each registered

user.

Require the operator to enter a protection code whenever a destination folder stored in the MFP is

selected, which protects against transmission by unauthorized senders.

Perform user access restrictions and further prevent any impersonation of the sender:

When User Code Authentication or Basic Authentication is enabled, and a successfully logged-in

user performs a sending operation, this user is automatically set as the sender of the e-mail. If this

user does not have an e-mail address, it is not possible to send the e-mail.

Limit the sending of e-mail to destinations that have already been programmed in the MFP. This

can be done using the “Restrict use of destinations” setting of the Extended Security feature.

Require user ID and password authentication when attempting to retrieve e-mail addresses from

an LDAP server.

Set the MFP so that it is not possible to register e-mail addresses in the MFP, whether obtained

from an LDAP server or entered manually.

•

In order for the MFP Scanner to retrieve the address book data of individual registered users from the

forwarding server, Basic Authentication must be enabled at the MFP and the forwarding server

software must be ScanRouter V2/EX or later. In all other cases, the MFP Scanner is either able to

obtain shared Address Book data only (Basic Authentication disabled, all versions of ScanRouter), or