Ricoh BP20 User Guide

Ricoh BP20 - Aficio B/W Laser Printer Manual

Ricoh BP20 manual content summary:

  • Ricoh BP20 | User Guide - Page 1
    BP20N/BP20 User's Guide Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, please be sure to read the Safety Information in this manual before using the machine.
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    Contents of this manual are subject to change without prior notice. In no event will PC are trademarks of International Business Machines Corporation. • Microsoft, Windows, Windows 9x, Windows Me, Windows 2000, Windows NT and Windows XP are registered trademarks of Microsoft Corporation. • All other
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    Installing the Toner Cartridge 2.4 Loading Paper 2.7 Changing the Paper Size in the Paper Tray ......... 2.9 Connecting a Printer Cable 2.11 For Local Printing 2.11 For Network Printing 2.13 Turning the Printer On 2.14 Printing a Demo Page 2.15 Installing Printer Software 2.16 Printer Driver
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    (BP20N only 2.32 Installing Set Windows 4.2 Cancelling a Print Job 4.3 Printer Settings 4.4 Layout Tab 4.5 Paper Tab 4.6 Graphics Tab 4.8 Using the Toner Save Mode 4.11 Extras Tab 4.12 About Tab 4.13 Printer Tab 4.13 Using a Favorite Setting 4.14 Using Help 4.14 Printing Multiple Pages
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    MAINTAINING YOUR PRINTER Maintaining the Toner Cartridge 5.2 Redistributing Toner 5.3 Replacing the Toner Cartridge 5.5 Cleaning the Printer 5.5 Cleaning the Outside 5.5 Cleaning the Inside 5.5 Printing Configuration Pages 5.8 Chapter 6: SOLVING PROBLEMS Troubleshooting Checklist 6.2 Solving
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    6.8 Around the Toner Cartridge 6.12 In the Paper Exit Area 6.13 Tips for Avoiding Paper Jams When Printing on the A5-sized Paper 6.14 Tips for Avoiding Paper Jams 6.15 Solving Print Quality Problems 6.16 Troubleshooting Error Messages 6.21 Common Windows Problems 6.22 Appendix A: PRINTING
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    Appendix C: SPECIFICATIONS Printer Specifications C.2 Paper Specifications C.3 Overview C.3 Supported Sizes of Paper C.4 Guidelines for Using Paper C.5 Paper Specifications C.6 Paper Output Capacity C.6 Printer and Paper Storage Environment C.7 Envelopes C.8 Labels C.10 Transparencies C.
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    this manual, the following important symbols are used: WARNING: Indicates a potentially hazardous situation which, if instructions are machine needs service or repair. •The external housing of your machine has been damaged. • Do not incinerate spilled toner or used toner. Toner dust might ignite
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    or other small metallic objects to fall inside the machine. • Keep toner (used or unused) and toner bottle out of the reach of children. • Be careful not touch the parts with a label indicating the " ". Otherwise, an injury might occur. Power Supply The socket-outlet shall be installed near the
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    for CAUTION Labels WARNING and This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. * * *This label is stuck to hot surfaces. Be careful not to touch these areas. In accordance with
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    , pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
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    1 Introduction Congratulations on the purchase of your printer! This chapter includes: • Special Features • Printer Components • Understanding the Control Panel
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    can: Print with excellent quality and high speed • You can print at up to 1200 dpi effective output. See page 4.8. • Your printer prints up to 22 pages-per-minute (Letter size), up to 20 pages-per-minute (A4 size). Handle paper flexibly • A 50-sheet Multi-Purpose Tray supports letterhead, envelopes
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    be expanded to 144 MB. • Network interface enables network printing. Printer Features The table below lists a general overview of features supported by your printer. (S: Standard) Features IEEE 1284 Parallel USB 2.0 Network Interface (Ethernet 10/100 Base TX) BP-20 S S BP-20N S S S INTRODUCTION
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    Printer Components Front View Output Support Front Cover Toner Cartridge Top Output Tray (Face down) Control Panel Control Board Cover Tray1 (250-sheet paper feeder) Optional Tray 2 (250-sheet paper feeder) Multi-Purpose Tray Power Switch Paper Level Indicator 1.4 INTRODUCTION
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    Rear View Rear Output Tray (Face up) Top Output Tray (Face down) Control Board Cover (Open to install optional accessories.) 1 Power Receptacle Network Port (BP-20N only) USB Port Parallel Port Optional Tray2 Cable Connector *The figure above shows a BP-20N. INTRODUCTION 1.5
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    as jammed paper, no paper, open cover, or uninstalled toner cartridge. See "Troubleshooting Error Messages" on page 6.21. If you press the Cancel button while the printer is receiving data, the Online/Error LED blinks red to cancel printing. In Manual Feed mode, if there is no paper in the Multi
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    you use the Network card) In Ready mode, press and hold this button for about 20 seconds until all LEDs blink slowly, and release. This item restores the factory default of the network configuration. This setting will only take effect after you have reset the printer. Manual Feeding Press this
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    from both the printer and the computer, and then the printer returns to Ready mode. This may take some time depending on the size of the print job. In Ready mode, press this button to turn the Toner Save mode on or off. For detailed information, see "Using the Toner Save Mode" on page 4.11
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    up your printer. This chapter includes: • Unpacking • Installing the Toner Cartridge • Loading Paper • Connecting a Printer Cable • Turning the Printer On • Printing a Demo Page • Installing Printer Software • Reinstalling Printer Software • Removing Printer Software • Using the Set IP (BP20N only)
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    the following items: Toner Cartridge Power Cord CD-ROM Safety Information Quick Install Guide NOTES: • If any items are missing or damaged, notify your dealer immediately. • Components may differ from one country to another. • The CD-ROM contains the printer driver, the User's Guide, and the
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    well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. See the image below for clearance space. Do not place the printer close to the edge of your desk or table. 2 Clearance Space 100 mm (3.9 in.) 100 mm (3.9 in.) 100 mm (3.9 in.) 1034.6 mm(40.7 in.) 467
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    may move when you use it; for example, when opening/closing the tray or installing/ removing the toner cartridge. Be careful not to move the printer. 2 Remove the toner cartridge from its bag and remove the paper covering the cartridge. Don't use a knife or other sharp object as it might scratch the
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    if left exposed for more than a few minutes and keep it in a flat and clean place. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 4 Locate the cartridge slots inside the printer, one on each side. SETTING UP YOUR
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    and insert the cartridge into the printer until it snaps into place. 6 Close the front cover. Make sure that the cover is securely closed. NOTE: When printing text at 5% coverage, you can expect a toner cartridge life of approximately 5,000 pages.(3,500 pages for the toner cartridge that is shipped
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    Loading Paper You can load approximately 250 sheets of paper in the tray. 1 Pull the tray out of the printer. 2 2 Prepare a stack of paper for loading by flexing or fanning the paper back and forth. Straighten the edges on a level surface. 3 Load paper with the
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    should be facing up with an uncurled edge on top. If you experience problems with paper feed, turn the paper around. Make sure that all four paper size in the tray, see "Changing the Paper Size in the Paper Tray" on page 2.9. 4 Pay attention to the paper limit mark on the left inside wall of the tray
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    the paper length guide out completely to extend the paper tray to its full length. 2 2 After inserting paper into the tray, slide in the guide until it lightly touches the end of the paper stack. For the paper smaller than Letter, adjust the front paper length guide. SETTING UP YOUR PRINTER 2.9
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    guide as shown, move it toward the stack of paper until it lightly touches the side of the stack. NOTES: • Do not push the paper width guide far enough to cause the materials to warp. • If you do not adjust the paper width guide, it may cause paper jams. 2.10 SETTING UP YOUR PRINTER
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    Parallel Cable NOTE: To connect the printer to the parallel port of the printer. Push the metal clips down to fit inside the notches on the cable plug. 3 Connect the other end of the cable to the parallel interface port on your computer, and tighten the screws. See your computer User's Guide
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    . 2 Plug the USB printer cable into the connector on the back of the printer. 3 Connect the other end of the cable to the USB port on your computer. See your computer User's Guide, if you need help. NOTE: For using a USB cable, you must be running Windows 98/ Me/2000/XP. 2.12 SETTING UP YOUR
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    end of the cable into a network LAN connection. See your computer User's Guide, if you need help. Supported Operating Systems Item Network Interface Network Operating System Network Protocols Dynamic Addressing Server Requirements 10/100 Base-TX (standard for BP20N) • Windows 95/98/Me/NT 4.0/2000
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    the AC outlet CAUTIONS: • The fusing area at the rear portion of the inside of your printer is hot when powered. Be careful not to be burned when accessing this area. • Do not disassemble the printer when it is powered. Doing so may give you an electric shock. 2.14 SETTING UP YOUR
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    Printing a Demo Page Print a demo page to make sure that the printer is operating correctly. 1 Hold down the Cancel button for about 2 seconds to print a 2 demo page. 2 A demo page showing the printer's features and capabilities prints out. SETTING UP YOUR PRINTER 2.15
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    printing from Windows: You can install the following printer software using the CD-ROM. • Aficio BP20 Series PCL6 printer driver for Windows. Use this driver to take full advantage of your printer's features. See page 2.18. • Status Monitor appears when printing error occurs. See page 4.29. • Remote
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    lists a general overview of features supported by your printer drivers. Driver Feature Toner Save Print quality option Poster printing Multiple pages per sheet (N-up) Scale printing Fit to page printing Different source for first page Watermark Overlay Print order PCL6 driver Win 2000/XP Win 9x
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    supplied with your printer, such as a USB or parallel cable. If your printer is attached to a network, skip this step and go to "Installing Software for Network Printing" on page 2.24. You can install the printer software using the typical or custom method. NOTE: If the "New Hardware Wizard" window
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    -down list. • View User's Guide: Allows you to view the User's Guide and Administrator Guide. If your computer doesn't have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you. 4 Select Typical installation for a local printer. Click Next. SETTING UP
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    don't want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation. 5 After the installation is finished, a window asking you to print a test page appears. If you choose to
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    choose individual components to install. 1 Make sure that the printer is connected to your computer and powered on. 2 Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. 2 If the installation window does not appear, click
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    not already connected to the computer, the following window will appear. • After connecting the printer, click Next. • If you don't want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of
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    7 After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click Next. Otherwise, just click Next and skip to step 9. 8 If the test page prints out correctly, click Yes. If not, click No to reprint it. 2 9 Click
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    will be installed. In Windows 98/Me and NT4.0, Multi Direct Print Type S will be installed as a network printer port, too. 1 Make sure that the printer is connected to your network and powered on. For details about connecting to the network, see the Administrator Guide. 2 Insert the supplied CD-ROM
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    /IP Port to add your printer to the network. To add the printer to the network, enter the port name and the IP address for the printer. • To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by clicking the Browse button
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    mask, and Default gateway for the printer manually and click Configure to set the specific IP address for the network printer. c. When your computer asks you to confirm your selection, click Yes. 6 After the installation is finished, a window appears asking you to print a test page. If you so desire
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    sure that the printer is connected to your network and powered on. For details about connecting to the network, see page 2.13. 2 Insert the supplied CD-ROM into your CD-ROM drive. 2 The CD-ROM should automatically run, and an installation window appears. If the installation window does not
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    Set IP Address window appears. Do as follows: a.Select a printer to be set with a specific IP address from the list. b.Configure an IP address, subnet mask, and Default gateway for the printer manually and click Configure to set the specific IP address for the network printer. c. When your computer
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    on the network, set the printer as the default printer, and change the port name of each printer. Click Next. 2 To install this software on a server, select the Setting up this printer on a server checkbox. 7 After the installation is finished, a window appears asking you to print a test page. If
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    if installation fails. 1 Start Windows. 2 From the Start menu select Programs or All Programs Æ Aficio BP20 Series Æ Maintenance. 3 Select Repair and click Next. NOTES: If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click
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    Windows. 2 From the Start menu select Programs or All ProgramsÆ Aficio BP20 Series Æ Maintenance. 2 3 Select Remove and then click Next. Then you will see a component list so that you can remove any of them individually. If you want to uninstall the printer driver, check Aficio BP20 Series PCL6
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    Using the Set IP (BP20N only) The Set IP can detect printers in the same network and display the network information. In addition, this application can configure the network information of the printer that has own network interface card. Installing Set IP 1 Insert the supplied CD-ROM into your CD-
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    . 2 4 Check Set IP and then click Next. 5 When reinstallation is completed, click Finish. Removing Set IP 1 Start Windows. 2 From the Start menu select Programs or All ProgramsÆ Aficio BP20 Series Æ Maintenance. 3 Select Remove and then click Next. 4 Check Set IP and then click Next. 5 When your
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    Aficio BP20 Series in Programs, and click Set IP. 2 Click to find printer on the local network, or click and type the printer's MAC address. NOTE: To confirm the MAC address, see the NETWORK PRINTER CARD TEST PAGE. The NETWORK PRINTER CARD TEST PAGE will be printed after the Configuration Page
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    Materials This chapter will help you understand types of paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality. This chapter includes: • Choosing Paper and Other Materials • Selecting the Output Location • Loading Paper • Printing
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    high-quality copier-grade paper. When you choose print materials, consider the following: • Desired outcome: The paper you choose should be appropriate for the project. • Size: You can use any size paper that fits easily within the paper adjusters of the paper tray. • Weight : Your printer supports
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    mm) - 5 Labels*b Letter (216 x 279 mm) A4 (210 x 297 mm) - 5 - 5 Transparencies*b Letter (216 x 279 mm) A4 (210 x 297 mm) - 5 - 5 Card stocks*b - 5 Bond*b - 5 *a Depending on paper thickness, the maximum capacity may be reduced. *b If you are experiencing excessive jamming, feed
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    poor print quality. • Use cut-sheet paper only. You cannot use multi-part paper. • Use only high-quality, copier grade paper for the best print quality. • Do paper should be of the same high quality as white photocopy paper. The pigments must withstand the printer's fusing temperature of 400°F (205
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    If paper coming out of the top output tray has problems, such as excessive curl, try printing to the open or close the rear output tray while the printer is printing. Printing to the Top Output Tray print jobs. CAUTION: If you continuously print many pages, the surface of the output tray may become
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    each time a sheet of paper comes out, it falls down from the printer. Printing from the Multi-Purpose Tray to the rear output tray provides a straight paper path. Opening the rear output tray might improve the output quality with the following: • envelopes • labels • transparencies To open the rear
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    2 If you do not want to use the rear output tray, close the tray. The pages will stack on the top output tray. 3 Loading Paper Proper paper loading helps prevent paper jams and ensure trouble-free printing. Do not remove the paper tray while a job is printing. Doing so may cause a paper jam
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    when you are not using it, making the printer more compact. Multi-Purpose Tray The Multi-Purpose Tray can hold several sizes and types of paper, such as transparencies, cards, and envelopes. You may also want to use the Multi-Purpose Tray for single page print jobs on letterhead, coloured paper for
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    . • Do not place objects on the Multi-Purpose Tray. Also avoid pressing down or applying excessive force on it. The tray may fall from the printer. To load paper in the Multi-Purpose Tray: 1 Pull the Multi-Purpose Tray down towards you. 3 2 Unfold the extender to extend the tray to its
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    print on previously printed paper from the Multi-Purpose Tray, the printed side should be facing down with an uncurled edge to the printer. If you experience problems with paper feed, turn the paper around. NOTE: Make sure that you have not loaded too much print material. The print material buckles
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    5 Slide the paper width guide and adjust it against the stack of print material without bending. 3 NOTE: Your printer cannot automatically detect the size of paper loaded in the Multi-Purpose Tray. Loading the Multi-Purpose Tray with the correct paper size allows you
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    manually load a sheet of print material in the Multi-Purpose Tray. Manually loading paper can be helpful when you want to check the print quality after each page print data to print the first page, and press the Cancel button on the control panel to print each following page. 1 Load a sheet of print
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    you print a document, you must select Manual Feed 3 for Source from the software application, and then select the correct paper size and type. 5 Press the Cancel button on the printer to start feeding. 6 Printing is started. 7 If you are printing multiple pages, load the next sheet after the
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    Guidelines • Only use envelopes recommended for laser printers. Before loading envelopes into the Multi-Purpose Tray, make sure that they are undamaged and are not stuck together. • Do not feed stamped envelopes. • Never use envelopes with clasps, snaps, windows, coated lining, or self-stick
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    the envelope stack to separate the pages before loading. 4 Load the envelopes onto the Multi-Purpose Tray with the flap side down. The stamp area is on the left side and the end of the envelope with the stamp area enters the tray first. 3 5 Adjust the guide to the edge of the
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    6 When you print on envelopes, select the appropriate paper source, type, and size in the software application. For details, see page 4.6. 7 After printing, close the Multi-Purpose Tray and the rear output tray. 3.16 USING PRINT MATERIALS
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    Printing on Labels Guidelines • Only use labels recommended for laser printers. • Verify that the labels' adhesive material can tolerate fusing temperature of 205°C (400°F) for 0.1 second. • Make sure that there is no exposed adhesive material between
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    3 Adjust the guide to fit the width of the sheet of labels. 4 When you print on labels, select the appropriate paper source, type, and size in the software application. For details, see page 4.6. 5 After printing, close the Multi-Purpose Tray and the rear output tray. NOTE: To prevent labels from
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    use transparencies recommended for use in laser printers. • Ensure that transparencies are not wrinkled, curled, or have any torn edges. • Hold the transparencies by the edges and avoid touching the print side. Oils deposited on the transparency can cause print quality problems. • Be careful not to
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    , see page 4.6. 5 After printing, close the Multi-Purpose Tray and the rear output tray. NOTES: • If you print on thin transparencies to the rear output tray, they can curl. In this case, use the top output tray. If the problem persists, check if your transparencies meet the printer's specifications
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    , 3.5 by 5.83 in. (index) cards and other custom-sized materials can be printed with your printer. The minimum size is 76 by 127 mm Inserting paper long-edge first may cause a paper jam. • Do not load more than 5 cards into the Multi-Purpose Tray at 3 a time. • Do not print on media smaller than
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    : • If the size of your print material is not listed in the Size box in the Paper tab of the printer driver properties, click the Custom button and set the size manually. See page 4.6. • When you use 76 by 127 mm (3 by 5 in.) paper and it is too thin, a paper jam may occur. Use
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    has some type of printing placed on it before it is sent through the printer (paper that has a preprinted logo at the top of the page, for example). Guidelines • Letterheads must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the
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    2 When you print, select the appropriate paper source, type, and size in the software application. For details, see page 4.6. 3.24 USING PRINT MATERIALS
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    and how to use the print settings. This chapter includes: • Printing a Document in Windows • Printer Settings • Using the Toner Save Mode • Printing Multiple Pages on One Sheet of Paper • Printing Posters • Fitting Your Document to a Selected Paper Size • Printing a Reduced or Enlarged Document
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    , click Properties or Preferences in the application's Print window. Go to step 4. If you see a Setup, Printer, or Options button in your Print window, click it instead. Then click Properties on the next screen. 4 Click OK to close the printer properties window. 5 To start the print job, click OK or
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    a print job from the Printers folder: 1 From the Windows Start menu, select Settings. 2 Select Printers to open the Printers window, and double-click the Aficio BP20 Series PCL6 icon. 3 From the Document menu, select Cancel Printing (Windows 9x/Me) or Cancel (Windows NT 4.0/2000/XP). XP PRINTING
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    use the Aficio BP20 Series PCL6 printer properties window, which allows you to access all of the printer options you need when using your machine. When the printer properties are displayed, you can review and change whatever settings are needed for your print job. The printer's properties window may
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    adjust how the document appears on the printed page. The Layout Options includes Multiple Pages per Side and Poster. See page 4.2 for more information on accessing printer properties. 1 2 4 The preview image shows the sample page with the settings you specified. Property 1 Orientation Description
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    Use the following options for paper handling. See page 4.2 for more information about accessing printer properties. Click the Paper tab to access many paper is not listed in the Size box, click Custom. When the Custom Page Size window appears, set the size and click OK. The setting appears on the
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    to the appropriate paper tray. Use the Manual Feed source when printing to special material. You need to load one sheet at a time into the Multipurpose tray. See page 3.12. If you install an optional Tray 2 and set the Tray 2 in printer properties (see page B.7), you can select Tray2. If the paper
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    Graphics Tab Use the following options to adjust the print quality for your specific printing needs. See page 4.2 for more information about accessing printer properties. Click the Graphics tab to display the properties shown below. 1 2 3 4 Property 1 Resolution 2 Image Mode Description You can
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    toner cartridge and reduces your cost per page without a significant reduction in the print quality. • Printer Setting: When you select this option, the Toner the status of your document. • Download as Outline: When this option is selected, the driver will download any TrueType fonts that are used
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    Property 4 Advanced Options (continued) Description • Print as Graphics: When this option is selected, the driver downloads any fonts as graphics. When printing documents with high graphic content and relatively few TrueType fonts, printing performance (speed) may be enhanced in this setting.
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    Using the Toner Save Mode Toner Save mode allows the printer to use less toner on each page. Using this mode will extend the life of your toner cartridge and reduce your cost per page, but will reduce the print quality. This setting is not available with the 1200 dpi setting. There are two ways to
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    4.2 for more information about accessing printer properties. Click the Extras tab to access the following features: 1 2 3 Option Description 1 Watermark You can create a background image of text to print on each page of your document. See "Using Watermarks" on page 4.21. 2 Overlay Overlays are
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    number of the driver. See page 4.2 for more information about accessing printer properties. Printer Tab If you access printer properties through the Printers folder, you can view the Printer tab. Click the Printer tab to access the following properties: • Optional Tray: If you install an optional
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    Help Your machine has a help screen that can be activated using the Help button in the printer properties window. The help screen gives detailed information about the printer features provided by the printer driver. You can also click in the upper right hand corner, and then click on any setting
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    and arranged in the order you specify. You can print up to 16 pages on one sheet. 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 From the Layout tab, choose Multiple Pages per Side from the Type drop-down list. 4 NOTE: This feature is not
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    page order on the Page Order drop-down list, if necessary. 12 13 21 31 34 Right, Then Down 24 Down, Then Right 43 Left, Then Down 42 Down, Then Left Check Print Page Border to print a border around each page on the sheet. NOTE: Page Order and Print Page can print a single-page document onto 4,
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    or Reduce/Enlarge from the Paper tab. 3 Configure the poster option: You can select the page layout from 2x2, 3x3, 4x4, or Custom. If you select 2x2, the image is automatically stretched to cover 4 physical pages. 2 x 2 3 x 3 If you select Custom, you can manually set the scale rate of the image in
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    Specify an overlap in millimeters or inches to make it easier to reconstruct the resulting poster. 0.15 inches 0.15 inches 4 Click the Paper tab and select the paper source, size, and type. 5 Click OK and print the document. You can complete the poster by pasting the sheets together. 4.18 PRINTING
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    A check the fine details on a small document. 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 From the Paper tab, select Fit to Page on the Type drop- down list. 4 NOTE: This feature is not available when you select Poster or Multiple
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    Printing a Reduced or Enlarged Document You can change the size of a page's content to appear larger or smaller on the printed page. 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 From the Paper tab, select Reduce/Enlarge on the Type drop-
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    4 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 Click the Extras tab and select a watermark on the Watermark drop-down list. It appears in the preview image window. Preview image 3 Click OK and start printing. PRINTING TASKS 4.21
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    Creating a Watermark 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 Click the Extras tab and click Edit in the Watermark section. The Edit Watermark window appears. 3 Enter the text message you want to print in the Watermark Message box. The
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    OK. 4 Deleting a Watermark 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 From the Extras tab, click Edit in the Watermark section. The Edit Watermark window appears. 3 Select the watermark you want to delete on the Current Watermarks list
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    or open a document containing text or an image for use in a new page overlay. Position the items exactly as you wish them to appear when printed as an overlay. 2 To save the document as an overlay, access printer properties. See page 4.2. 3 Click the Extras tab and click Edit in the Overlay section
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    , click Create Overlay. 5 In the Create Overlay window, type a name of up to eight 4 characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover). 6 Click Save. The
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    to print. 2 To change the print settings from your software application, access printer properties. See page 4.2. 3 Click the Extras tab. 4 Select the overlay you want to , you can also load the file when you access this Load Overlay window. After you select the file, click Open. The file appears on
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    6 If necessary, click Confirm Page Overlay When Printing. When this box is checked, a message window appears each time you submit a document for printing, asking you to confirm your wish to print an overlay on the document. Answering Yes in the window means that the selected overlay prints with your
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    You can delete page overlays that you no longer use. 1 In the printer properties window, click the Extras tab. 2 Click Edit in the Overlay section. 3 Select the overlay you want to delete from the Overlay List box. 4 Click Delete Overlay. 5 When a confirmation message window appears, click Yes
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    Monitor window appears, showing the error. NOTEs: • The Status Monitor program can only be used if you connect the printer to your computer with the USB cable, or on the network. • You can use the Status Monitor in Windows 98/Me/NT 4.0/2000/XP. Installing Status Monitor 1 Insert the supplied CD
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    6 If the test page prints out correctly, click Yes. If not, click No to reprint it. 7 When the installation is completed, click Finish. Reinstalling Status Monitor 1 From the Start menu, select Programs. 2 Select Aficio BP20 Series, and then Maintenance. 3 Click Repair. 4 Click Status Monitor and
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    or All ProgramsÆ Aficio BP20 Series ÆTroubleshooting guide. Changing the Status Monitor Program Setting The following window opens when you click the Status monitor icon on the Windows task bar and select Option. 4 • Display when job is finished for network printer shows the Status monitor
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    be shared by other users on the network through a Windows 9x/Me/XP/NT 4.0/2000 network printer connection. Printing Across a Network Whether the printer is locally connected or network-connected, you need to install the Aficio BP20 series printer software on each computer that will print documents
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    the Client Computer 1 Right-click the Windows Start button and select Explorer. 2 Open your network folder in the left column. 3 Click the shared name. 4 For Windows NT 4.0/2000, select Settings and Printers from the Start menu. For Windows XP, select Printers and Faxes from the Start menu. 5 Double
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    MEMO 4.34 PRINTING TASKS
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    5 Maintaining Your printer This chapter provides suggestions for high-quality and economical printing and information for maintaining the toner cartridge and the printer. This chapter includes: • Maintaining the Toner Cartridge • Cleaning the Printer • Printing Configuration Pages
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    second. The button will be lit. You can also enable the Toner Save in the printer properties. Refer to "Using the Toner Save Mode" on page 4.11. Selecting this option will extend the life of the toner cartridge and reduce your cost per page, but will reduce the print quality. 5.2 MAINTAINING YOUR
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    is low, faded or light areas may appear on a printed page. You may be able to temporarily improve the print quality by redistributing the toner. The following procedures may allow you to finish the current print job before replacing the toner cartridge. 1 Grasp the front cover and pull it toward you
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    gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 4 Reinsert the toner cartridge into the printer. Ensure that the toner cartridge snaps into place. 5 Close the front cover. Make sure that the cover is securely closed. If it is not
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    the toner cartridge. Remove the old cartridge and install a new toner cartridge. See "Installing the Toner Cartridge" on page 2.4. Cleaning the Printer To maintain print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur
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    cavity. NOTE: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary and keep it in a flat and clean place. Also, do not touch the black transfer roller inside the printer. 4 Locate the long strip of glass (LSU
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    blurred, faded, or smeared printouts, printing a cleaning sheet will clean the drum inside the toner cartridge. This process will produce a page with toner debris, which should be discarded. 1 Ensure that the printer is turned on and in the Ready mode with paper loaded in the tray. 2 Press
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    print a Configuration page. Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory, optional tray, and printer languages. If your printer has a network card, the network configuration sheet
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    what to do if you encounter an error while using your printer. This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Solving Network Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems
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    print, check the paper supply in the paper tray. • If the paper jams in the printer, go to "Clearing Paper Jams" on page 6.8. Check the demo page to see If there is a print quality problem, go to "Solving Print if it is printed correctly. Quality Problems" on page 6.16. Print a short document
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    default printer. Select Aficio BP20 Series PCL6 as your default printer. Check the printer for the following: • The printer cover is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. If a printer system error occurs, contact your service representative
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    or try adjusting the print quality settings. The maximum print speed of your printer is 20 PPM (pages per minute) for A4-sized paper or 22 PPM for Letter-sized paper. From the Start menu, choose Settings and Printers. Right-click the Aficio BP20 Series PCL6 printer icon, choose Properties, click the
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    . Print the document with selecting Download as Bit Image in the TrueType Options window of the graphic properties. ATTENTION: If you have any printing problem after your printer prints about 60,000 pages, you must contact the customer service to replace the transfer roller. SOLVING PROBLEMS 6.5
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    Problems Problem Solution System does not function with some wrong values entered by mistake while configuring. Possibly the parameters in the network card are corrupted. Restart the system and set to factory defaults. See "Network card Default Setting (When you use the Network Card)" on page
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    printers are on the same network segment. 2. If LAN is connected by routers, Set IP is unable to detect the printers. 3. Check entry values of IP address, subnet mask and default gateway. cCheck IP address dCheck Model name of the driver eTry add a port fRefer to the "Set IP" 6 SOLVING PROBLEMS
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    C.3. • Paper that is outside of the supported size range has been used. See "Paper Specifications" on page C.3. If a paper jam occurs, the Online/Error LED on the control panel lights red. Find and remove the jammed paper. If you can't see it, look inside the printer. NOTE: Do not use tweezers or
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    the tray. NOTE: If the jammed paper is not visible or if there is resistance when you pull the paper, remove the tray from the printer and carefully pull the jammed paper free from the printer. 3 Slide the tray back into the printer. 6 4 Open and close the front cover to resume printing. SOLVING
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    In the Optional Tray2 1 Pull the optional Tray2 out of the printer. 2 If you see the jammed paper, remove the paper from the tray. 6.10 SOLVING PROBLEMS
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    Slide the trays back into the printer. Open and close the front cover. Printing can now be resumed. In the Multi-Purpose Tray 1 Open the Multi-Purpose Tray. 2 Carefully remove the jammed paper from the tray. 6 3 Open and close the front cover. Printing can now be resumed. SOLVING PROBLEMS 6.11
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    is out of the printer and keep it in a flat and clean place. 3 Gently pull the jammed paper toward you to remove it from the printer. If the jammed paper is not visible or there is resistance when you pull the paper, go to "In the Paper Exit Area" on page 6.13. 6.12 SOLVING PROBLEMS
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    is no other paper in the printer. 5 Reinstall the toner cartridge, and then close the front cover. Printing can now be resumed. In the Paper Exit Area 1 If a long portion of the paper is visible, pull it straight out. If not, continue to Step 2. 2 Open the rear output tray. 6 SOLVING PROBLEMS 6.13
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    3 Loosen the paper if it is caught in the feed rollers. Then gently pull the paper out. 4 Close the rear output tray. 5 Open tray and load paper into the tray as shown below. 2 Open the Aficio BP20 Series PCL6 Properties window, set the paper size to A5 (148x210 mm) from the Paper tab. 6.14 SOLVING
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    Paper Jams" on page 6.8. 6 • Follow the procedures in "Loading Paper" on page 2.7. Ensure that the adjustable guides are positioned correctly. tray. • Use only recommended print materials. See "Paper Specifications" on page C.3. • Ensure that the recommended print side is facing down when loading
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    white streak or faded area appears on the page: • The toner supply is low. You may be able to temporarily extend the toner cartridge life. See "Redistributing Toner" on page 5.3. If this does not improve the print quality, install a new toner cartridge. • The paper may not meet paper specifications
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    , install a new toner cartridge. See "Installing the Toner Cartridge" on page 2.4. • Parts of the printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service
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    on a demo page (see page 2.15). For service, contact a service representative. Page skew AAAAaAaaaBaBBBbBbbbCbCCCCccccc Curl or wave • Check the paper type and quality. See "Paper Specifications" on page C.3. • Ensure that the paper or other material is loaded correctly and the guides are not too
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    and quality. See "Paper Specifications" on page C.3. • Install a new toner cartridge. See "Installing the Toner Cartridge" on page 2.4. • If the problem persists, the printer may require repair. Contact a service representative. Character Voids A Character voids are white areas within the parts of
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    : • The toner cartridge may be installed improperly. Remove the cartridge and reinsert. • The toner cartridge may be defective. Install a new toner cartridge. See "Installing the Toner Cartridge" on page 2.4. • If the problem persists, the printer may require repair. Contact a service representative
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    of its life. You can temporarily reestablish print quality by redistributing the remaining toner in the cartridge. "Redistributing Toner" on page 5.3. Online/Error LED blinks red • You pressed the Cancel button while the printer was receiving data. • In Manual Feed mode, there is no paper in the
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    Problems and Solutions The toner cartridge is empty. Remove the old toner cartridge and install a new one. See "Installing the Toner Cartridge" on page 2.4. Online/Error LED blinks orange The installed toner cartridge is not designed for your printer. Use a approved toner cartridge. Online/Error
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    From DOS Applications While your printer is primarily a Windows printer, you can also print from a DOS software Programme using the Remote Control Panel utility provided in the supplied software CD-ROM. This chapter includes: • About the Remote Control Panel • Installing the Remote Control Panel
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    of the software or use one of the alternate printer drivers. Installing the Remote Control Panel 1 Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run and an maintenance window appears. If the maintenance window does not appear, click Start and then Run. Type
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    5 Check Remote Control Panel and then click Next. 6 When the installation is completed, click Finish. Reinstalling Remote Control Panel 1 Start Windows. 2 From the Start menu, select Aficio BP20 Series in Programs and click Maintenance. 3 Select Repair and then click Next. 4 Check Remote Control
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    . Starting the Remote Control Panel 1 From the Start menu, select Programs. 2 Select Aficio BP20 Series and then Remote Control Panel. 3 The Remote Control Panel window allows you to access all the information you need when using your printer. If necessary, click the other tabs on the top of the
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    . • Paper Tray sets the default paper source. • Auto CR sets how the printer performs a carriage return. • Copies sets the number of copies printed for each page. • Quality specifies the print quality. • Margins sets the top and left margin of the print material. A PRINTING FROM DOS APPLICATIONS A.5
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    that has jammed. If it is checked, the printer keeps the image in memory for a printed page until the printer signals that the page has successfully printed. The printer reprints all jammed pages. • Toner save determines the toner quantity the printer should use when printing. If it is checked, the
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    Job Tab You can set options for improving the quality of your print job. • Toner Density determines the toner density of the page. The default value is Medium. • Paper Type provides the printer with information about the type of paper to be used for a print job. For the best result, set this to the
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    you to print a resident page to test your printer's performance. • Self Test prints a configuration sheet. A list of the user default settings and the amount of printer memory available prints. • Demo Page prints a demonstration page. It shows the printer features and specifications. A.8 PRINTING
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    PCL Tab In this tab, you can configure various settings for PCL emulation. • Typeface allows in increments of 0.25 points. • Lines Per Page sets the number of lines that print on each page. The setting can range from 5 to 128 lines per page. • Courier determines the courier font type; Regular
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    MEMO A.10 PRINTING FROM DOS APPLICATIONS
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    laser printer that has been optimised to meet most of your printing needs. Recognizing that each user may have different requirements, however, there are several options available to enhance the printer's capabilities. This chapter includes: • Precautions When Installing Printer Options • Installing
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    DISCONNECT THE POWER CORD: Never remove the printer control board while the printer is plugged in. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external printer option. DISCHARGE STATIC ELECTRICITY: The control board
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    Installing Memory Additional printer memory is provided on DIMM(Dual In-line Memory Module). 1 Turn the printer power off and unplug all cables from the printer. 2 Remove the two screws on the back of the printer. 3 Open the control board cover. B INSTALLING PRINTER OPTIONS B.3
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    4 Locate the memory DIMM slot (the upper slot) on the control board. Memory DIMM 5 Hold the memory DIMM so that the notch and the connection point are aligned with the slot as shown, and insert it all the way into the upper slot. 6 Close the control board cover. B.4 INSTALLING PRINTER OPTIONS
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    7 Tighten the two screws. 8 Reconnect the power cord and printer cable, and turn the printer on. B INSTALLING PRINTER OPTIONS B.5
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    page B.3 to access the control board. 2 Push the clips at each end of the connector slot away from the DIMM. 3 Place the DIMM in its original packaging or wrap it with paper and store it in a box. 4 Close the control board cover. 5 Tighten the two screws. 6 Reconnect the power cord and printer
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    the paper handling capacity of your printer by installing an optional Tray2. The optional paper tray consists of two components; the support unit and the paper tray. Support unit Paper tray 1 Turn off the printer and unplug all cables from the printer. 2 Remove the tape fastening the interface
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    , configure the printer driver from your application. To access the printer driver, see page 4.2. • Do not remove Tray 1 from the printer while you are printing using the optional Tray 2. If you do this, a paper jam may occur. Use the optional Tray 2 with Tray 1 in place. B.8 INSTALLING PRINTER
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    C Specifications This chapter includes: • Printer Specifications • Paper Specifications
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    Level ** Less than 39 dBA (Standby) Less than 53 dBA (Printing) Toner Supply Single cartridge Toner Cartridge Life 5,000 pages(for starter, 3,500 pages) @ ISO 19752 5% Coverage Duty Cycle, Monthly Up to 30,000 pages Weight 10.2 Kg (Including consumable) Package Weight Paper: 2.1 Kg Plastic
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    Guide can cause the following problems: • Poor print quality • Increased paper jams • Premature wear on the printer. NOTES: • Some paper may meet all of the guidelines in this guide in this User's Guide. • Using paper that does not meet these specifications may cause problems, requiring repairs.
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    to 40 lb) up to 90 g/m2 (16 to 24 lb) 5 typical 5 typical up to 5 a The printer supports a wide range of media sizes. See "Printing on Card Stock or Custom-sized Materials" on page 3.21. b Capacity may vary depending on media weight and thickness, and environmental conditions. c Smoothness: 100 to
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    perforations. Problems with feeding Ragged edges Use good quality paper. NOTES: • Do not use letterhead paper printed with low-temperature inks, such as those used in some types of thermography. • Do not use raised or embossed letterhead. • The printer uses heat and pressure to fuse toner to the
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    Paper Specifications Category Acid Content Caliper Curl in Ream Cut Edge Conditions Fusing Compatibility Grain Moisture Content Smoothness Specifications 5.5 ~ 8.0 pH 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils) Flat within 5 mm (0.02 in.) Cut with sharp blades with no visible fray. Must not scorch, melt,
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    can cause damage. Planning is important to prevent damage to large supplies of paper. Unopened paper in sealed reams can remain stable for paper storage environment should be properly maintained to ensure optimum printer performance. The optimum condition is 20° to 24°C (68° to 75°F), with a
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    a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: • Weight: handling the paper correctly. Please refer to "Printer and Paper Storage Environment" on page C.7. C.8 SPECIFICATIONS
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    pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and may even damage the fuser. Envelope Margins The meet. Envelope Storage Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an
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    . See "Printing on Labels" on page 3.17. Transparencies Transparencies used in the printer must be able to withstand 170 °C (338 °F), the printer's fusing temperature. NOTE: To avoid damaging the printer, use only transparencies recommended for use in laser printers. See "Printing on Transparencies
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    error, solve 6.21 F face down output tray 3.5 face up output tray 3.6 Favorite setting, use 4.14 features printer 1.2 printer driver 2.17 fit to page printing 4.19 H help, use 4.14 I image mode 4.8 install printer driver for Windows 2.16 printer options B.1 Remote Control Panel A.2 toner cartridge
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    sheet 5.7 configuration page 5.8 demo page 2.15 print order, set 4.13 print quality problems 6.16 print quality problems, solve 6.16 print resolution 4.8 printer properties Windows 4.4 printer software install in Windows 2.18 uninstall Windows 2.31 printing configuration page 5.8 demo page 2.15
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BP20N/BP20
Read this manual carefully before you use this machine and keep it handy for future reference.
For safe and correct use, please be sure to read the Safety Information in this manual before
using the machine.
User’s Guide