Ricoh BP20 User Guide - Page 126
Windows Problems, Problem, Solution
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Windows Problems Problem The test page is not printed. Set IP is unable to automatically detect printers. The printer does not print. Solution Turn off the printer, then turn it back on. 1. Check LAN cable is connected to the printers. • Check LAN cable is connected to the printers yourself. • Make sure that there are the connected printers shown in network neighborhood. If not, check the communication status of the printers. • If IP address is assigned to the computers, try ping command. Make sure the computers and printers are on the same network segment. 2. If LAN is connected by routers, Set IP is unable to detect the printers. 3. Check entry values of IP address, subnet mask and default gateway. cCheck IP address dCheck Model name of the driver eTry add a port fRefer to the "Set IP" 6 SOLVING PROBLEMS 6.7