Ricoh BP20 User Guide - Page 124
Dir LPT1, Enter, Download as Bit Image, TrueType Options, are blank. - printer parts
UPC - 026649024535
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Problem Possible Cause Solution The printer prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible test the cable by attaching it to another computer that is working properly and attempt to print a job. You can also try using a different printer cable and attempt to print a job. The wrong printer driver was selected. Check the application's printer selection menu to ensure that your printer is selected. The software application Try printing a job from another application. is malfunctioning. The operating system is malfunctioning. If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command: At a C:\ prompt, type Dir LPT1, and press Enter. (This assumes you are connected to LPT1.) Exit Windows and reboot the computer. Turn the printer off and then back on again. Pages print, but The toner cartridge is Redistribute the toner. if necessary. See are blank. defective or out of toner. page 5.3. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the Contact a service representative. controller or the board, 6 may be defective. The illustrations print incorrectly in Adobe Illustrator. The setting in the software application is wrong. Print the document with selecting Download as Bit Image in the TrueType Options window of the graphic properties. ATTENTION: If you have any printing problem after your printer prints about 60,000 pages, you must contact the customer service to replace the transfer roller. SOLVING PROBLEMS 6.5