Samsung HT-H5500W User Manual Ver.1.0 (English) - Page 42
Troubleshooting, Resolution accorDing to the outPut moDe
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Appendix Resolution according to the output mode Blu-ray Disc/E-contents/Digital Contents playback Setup Output HDMI Mode Blu-ray Disc E-contents/ Digital contents BD Wise Resolution of Blu-ray Disc 1080p@60F Auto Max. Resolution of TV input 1080p@60F 1080p@60F 1080p - Movie Frame : Auto (24Fs) 1080p@24F 1080i 1080i 720p 720p 480p 480p DVD playback HDMI Mode 480i Max. Resolution of TV input 1080p 1080i 720p 480p Troubleshooting Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). Symptom Check/Remedy You cannot eject the disc. ●● Is the power cord plugged securely into the outlet? ●● Turn off the power, and then turn it back on. Playback does not start. ●● Check the region number of the Blu-ray/DVD disc. Blu-ray/DVD disc purchased from abroad may not be playable. ●● CD-ROMs and DVD-ROMs cannot be played on this product. ●● Make sure that the rating level is correct. Playback does not start immediately when you press the 6/7 button. ●● Are you using a deformed disc or a disc with scratches on the surface? ●● Wipe the disc clean. No sound. ●● The home theater does not play sound during fast playback, slow playback, and step motion playback. ●● Are the speakers connected properly? Is the speaker setup correctly customized? ●● Is the disc severely damaged? You can only hear sound from a few speakers, but not all 6. ●● On certain Blu-ray/DVD discs, sound is output from the front speakers only. ●● Check if the speakers are connected properly. ●● Adjust the volume. ●● When playing audio from a CD, the radio, or a TV, the unit outputs sound to the front speakers only. 42 - English