Samsung HT-H5500W User Manual Ver.1.0 (English) - Page 43

EXamPle: The Power goes, ChecK/RemeDy

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Appendix Symptom Check/Remedy Dolby Digital 5.1 CH Surround Sound is not produced. ●● Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is produced only if the disc is recorded with 5.1 channel sound. ●● Is the audio language correctly set to Dolby Digital 5.1-CH in the information display? The remote control does not work. ●● Are you operating the remote within its operational range and within the proper angle relative to the sensor? ●● Are the batteries drained? ●● Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly? ●● The disc is rotating but there is no picture. ●● Picture quality is poor and the picture is shaking. ●● Is the TV power on? ●● Are the video cables connected properly? ●● Is the disc dirty or damaged? ●● A poorly manufactured disc may not be playable. Audio language and subtitles ●● The Audio Language and subtitle functions will not work if the disc does not do not work. contain multiple language sound tracks or subtitles. The menu screen does not ●● Are you using a disc that does not contain menus? appear even when you select the menu function. The aspect ratio cannot be changed. ●● You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or 4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 mode only. Refer to the Blu-ray Disc jacket, and then select the appropriate function. ●● The product is not working. (Example: The power goes off or you hear a strange noise.) ●● The Product is not working normally. ●● Press and hold the remote control's 5 button for 5 seconds in STANDBY mode. This will reset the unit. -- Using the RESET function will erase all stored settings. Do not use this function unless necessary. You have forgotten the rating level password. ●● With no disc in the product, press and hold the product's 5 button for longer than 5 seconds. INIT appears on the display and all settings will return to their default values. -- Using the RESET function will erase all stored settings. Do not use this function unless necessary. Can't receive radio broadcasts. ●● Is the antenna connected properly? ●● If the antenna's input signal is weak, install an external FM antenna in an area with good reception. There is no sound when you try to listen to TV audio through the home theater speakers. ●● If you press the ^ button while listening to TV audio using the D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV audio is muted. "Not Available" appears on screen. ●● The features or action cannot be completed at this time because: 1. The Blu-ray/DVD disc's software restricts it. 2. The Blu-ray/DVD disc's software doesn't support the feature (e.g., angles) 3. The feature is not available at the moment. 4. You've requested a title or chapter number or search time that is out of range. 43 - English

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43
- English
APPenDiX
SymPtom
ChecK/RemeDy
dolby digital 5.1 CH
SurrounD SounD is not
ProDuceD.
●
Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround
Sound is produced only if the disc is recorded with 5.1 channel sound.
●
Is the audio language correctly set to Dolby Digital 5.1-CH in the information
display?
The remote control Does not
worK.
●
Are you operating the remote within its operational range and within the proper
angle relative to the sensor?
●
Are the batteries drained?
●
Have you selected the mode (TV/BD) functions of the remote control (TV or BD)
correctly?
●
The Disc is rotating but
there is no Picture.
●
picture quality is Poor anD
the Picture is shaKing.
●
Is the TV power on?
●
Are the video cables connected properly?
●
Is the disc dirty or damaged?
●
A poorly manufactured disc may not be playable.
AuDio language anD subtitles
Do not worK.
●
The Audio Language and subtitle functions will not work if the disc does not
contain multiple language sound tracks or subtitles.
The menu screen Does not
aPPear eVen when you select
the menu function.
●
Are you using a disc that does not contain menus?
The asPect ratio cannot be
changeD.
●
You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode,
or 4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 mode only.
Refer to the Blu-ray Disc jacket, and then select the appropriate function.
●
The ProDuct is not
worKing.
(EXamPle: The Power goes
off or you hear a strange
noise.)
●
The proDuct is not
worKing normally.
●
Press and hold the remote control's
5
button for 5 seconds in STANDBY mode.
This will reset the unit.
-
Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
You haVe forgotten the
rating leVel PassworD.
●
With no disc in the product, press and hold the product's
5
button for longer
than 5 seconds.
INIT
appears on the display and all settings will return to their
default values.
-
Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
Can't receiVe raDio
broaDcasts.
●
Is the antenna connected properly?
●
If the antenna's input signal is weak, install an external FM antenna in an area
with good reception.
There is no sounD when
you try to listen to Tv auDio
through the home theater
sPeaKers.
●
If you press the
^
button while listening to TV audio using the
d. IN
or
AUx
functions, the Blu-ray/DVD disc functions are turned on and the TV audio is
muted.
"Not AVailable" aPPears on
screen.
●
The features or action cannot be completed at this time because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time that is out of range.