Samsung K6250 User Manual - Page 5

Troubleshooting, Precautions and Notes - remote

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Troubleshooting Getting Support 55 Getting support through Remote Management 55 Finding the contact information for service 56 Requesting service Diagnosing TV operational issues There Is a Problem with the Picture 56 Testing the picture I Can't Hear the Sound Clearly 58 Testing the sound There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the Internet The Schedule Recording/Timeshift Function Isn't Working Anynet+ (HDMI-CEC) Isn't Working I Have Trouble Launching/Using Apps My File Won't Play I Want to Reset the TV Other Issues Precautions and Notes Before Using the Recording and Timeshift Functions 65 Before using the recording and schedule recording functions 66 Before using the timeshift function Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo, Video, or Music Files 69 Limitations on use of photo, video, and music files 70 Supported external subtitles 70 Supported internal subtitles 71 Supported image formats and resolutions 71 Supported music formats and codecs 72 Supported video codecs Read After Installing the TV 74 Picture sizes and input signals 74 Installing an anti-theft lock 75 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 76 IBM 76 MAC 77 VESA DMT Supported Resolutions for Video Signals 78 CEA-861 78 CEA-861 (DVI)

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Troubleshooting
Getting Support
55
Getting support through Remote Management
55
Finding the contact information for service
56
Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
56
Testing the picture
I Can't Hear the Sound Clearly
58
Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
65
Before using the recording and schedule recording functions
66
Before using the timeshift function
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
69
Limitations on use of photo, video, and music files
70
Supported external subtitles
70
Supported internal subtitles
71
Supported image formats and resolutions
71
Supported music formats and codecs
72
Supported video codecs
Read After Installing the TV
74
Picture sizes and input signals
74
Installing an anti-theft lock
75
Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
76
IBM
76
MAC
77
VESA DMT
Supported Resolutions for Video Signals
78
CEA-861
78
CEA-861 (DVI)