Samsung NE59J7650WS/AA User Manual - Page 47
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CONTROL DISPLAY Problem The Display goes blank. The Display flashes. Possible cause A fuse in your home may be blown or the circuit breaker tripped. There was a power failure. Solution Replace the fuse or reset the circuit breaker. Reset the clock. COOKTOP Problem Possible cause Solution The surface units will not maintain a rolling boil or will not cook fast enough. You may be using inappropriate cookware. In some areas, the power (voltage) may be low. Use pans which are flat and match the diameter of the surface unit selected. Cover the pan with a lid until the desired heat is obtained. The surface units will not turn on. A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker. The cooktop controls are Check if the correct control is set set improperly. for the surface unit you are using. Areas of discoloration on the cooktop. Food spillover was not cleaned. Refer to the section on the care and cleaning of the glass cooktop on pages 42-43. The surface is hot and the model features a lightcolored cooktop. This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. Problem The surface unit frequently cycles on and off. The surface unit stops glowing when changed to a lower setting. Scratches or abrasions on the cooktop surface. Possible cause The element will cycle on and off to maintain the power setting. The cooktop is being cleaned improperly. Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop. Cookware has been slid across the cooktop surface. Solution This is normal operation, and not a system failure. Use the oven as usual. Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product. To avoid scratches, use the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms. Troubleshooting English 47