Samsung NE59J7650WS/AA User Manual - Page 48

Troubleshooting

Get Samsung NE59J7650WS/AA PDF manuals and user guides View all Samsung NE59J7650WS/AA manuals
Add to My Manuals
Save this manual to your list of manuals

Page 48 highlights

Troubleshooting Problem Brown streaks or specks. Areas of discoloration with metallic sheen. "Cracking" or "popping" sound. Possible cause Boilovers have been cooked onto the surface. Mineral deposits from water and food have been left on the surface of the cooktop. This is the sound of the metal heating and cooling during both the cooking and self-cleaning functions. Solution Wait until the surface cools down. Then, use a scraper to remove those impurities. Use the blade scraper to remove soil. See the section on the care and cleaning of the glass cooktop on pages 42-43. Remove using a ceramic-glass cooktop cleaning cream. Use cookware with clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week. This is normal operation, and not a system failure. Use the oven as usual. 48 English OVEN Problem The oven will not turn on. The oven light will not turn on. Oven smokes excessively during broiling. Possible cause The range is not completely plugged into the electrical outlet. A fuse in your home may be blown or the circuit breaker tripped. The oven controls have been set improperly. The oven is too hot. Incomplete service wiring. Power outage. The light bulb is loose or defective. The switch operating the light is broken. The control has not been set properly. The meat has been placed too close to the element. The meat has not been properly prepared. Grease has built up on oven surfaces. Solution Make sure the electrical plug is inserted into a live, properly grounded outlet. Replace the fuse or reset the circuit breaker. See the chapter on operating the oven. Allow the oven to cool. Call for service. Check to see if the house lights will turn on. If required, call your local electric company for service. Tighten or replace the bulb. Call for service. Refer to the section on setting oven controls. Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. Regular cleaning is necessary when broiling frequently. Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
48 English
Troubleshooting
Troubleshooting
OVEN
Problem
Possible cause
Solution
The oven will
not turn on.
The range is not
completely plugged into
the electrical outlet.
Make sure the electrical plug
is inserted into a live, properly
grounded outlet.
A fuse in your home may
be blown or the circuit
breaker tripped.
Replace the fuse or reset the
circuit breaker.
The oven controls have
been set improperly.
See the chapter on operating the
oven.
The oven is too hot.
Allow the oven to cool.
Incomplete service
wiring.
Call for service.
Power outage.
Check to see if the house lights
will turn on. If required, call your
local electric company for service.
The oven light
will not turn on.
The light bulb is loose or
defective.
Tighten or replace the bulb.
The switch operating the
light is broken.
Call for service.
Oven smokes
excessively
during broiling.
The control has not been
set properly.
Refer to the section on setting
oven controls.
The meat has been placed
too close to the element.
Reposition the rack to provide
proper clearance between the
meat and the element. Preheat
the broil element for searing.
The meat has not been
properly prepared.
Remove the excess fat from the
meat. Cut away fatty edges that
may curl, leaving the lean intact.
Grease has built up on
oven surfaces.
Regular cleaning is necessary
when broiling frequently.
Problem
Possible cause
Solution
Brown streaks
or specks.
Boilovers have been
cooked onto the surface.
Wait until the surface cools down.
Then, use a scraper to remove
those impurities. Use the blade
scraper to remove soil.
See the section on the care and
cleaning of the glass cooktop on
pages 42-43.
Areas of
discoloration
with metallic
sheen.
Mineral deposits from
water and food have
been left on the surface
of the cooktop.
Remove using a ceramic-glass
cooktop cleaning cream.
Use cookware with clean, dry
bottoms. Clean the cooktop
with a ceramic cleaning agent
regularly every week.
“Cracking”
or “popping”
sound.
This is the sound of
the metal heating and
cooling during both the
cooking and self-cleaning
functions.
This is normal operation, and not
a system failure. Use the oven as
usual.