Samsung NE59J7650WS/AA User Manual - Page 51

Information codes

Page 51 highlights

DRAWER Problem The Drawer does not slide smoothly or drags. The Warming drawer will not work. Excessive condensation in the drawer. Food dries out in the warming drawer. Possible cause The drawer is out of alignment. The drawer is overloaded or the load is unbalanced. A fuse in your home may be blown or circuit breaker tripped. The controls are not set correctly. There is liquid present in the drawer. Uncovered foods. The temperature is set too high. Moisture is escaping. The drawer is not fully closed. Solution Fully extend the drawer and push it all the way in. See the page 45. Reduce weight. Redistribute drawer contents. Replace the fuse or reset the circuit breaker. See the chapter on using the warming drawer on pages 37-38. Remove the liquid. Cover food with a lid. Adjust the temperature to a lower setting. Cover food with a lid. Push the drawer in until the latch engages. Information codes OVEN Displayed Code Possible cause C-20 The oven sensor is open when the oven is operating. The oven sensor is short when the oven is operating. C-21 This code occurs if the internal temperature rises abnormally high. C-d1 This code occurs if the door lock is mispositioned. C-d0 This code occurs if the Control key is short for 1 minute. C-30 The PCB sensor is open when the oven is operating. The PCB sensor is short when the oven is operating. C-31 This code occurs if the PCB temperature rises abnormally high. Solution Press OVEN OFF and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Press OVEN OFF and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Call for service. Troubleshooting English 51

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English 51
Troubleshooting
DRAWER
Problem
Possible cause
Solution
The Drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and push it
all the way in. See the page 45.
The drawer is over-
loaded or the load is
unbalanced.
Reduce weight. Redistribute drawer
contents.
The Warming
drawer will not
work.
A fuse in your home
may be blown or circuit
breaker tripped.
Replace the fuse or reset the circuit
breaker.
The controls are not set
correctly.
See the chapter on using the
warming drawer on pages 37-38.
Excessive
condensation
in the drawer.
There is liquid present in
the drawer.
Remove the liquid.
Uncovered foods.
Cover food with a lid.
The temperature is set
too high.
Adjust the temperature to a lower
setting.
Food dries out
in the warming
drawer.
Moisture is escaping.
Cover food with a lid.
The drawer is not fully
closed.
Push the drawer in until the latch
engages.
Information codes
OVEN
Displayed Code
Possible cause
Solution
C-20
The oven sensor is
open when the oven is
operating.
Press OVEN OFF and restart the
oven. If the problem persists,
disconnect all power to the range
for at least 30 seconds and then
reconnect the power. If this does
not solve the problem, call for
service.
The oven sensor is
short when the oven is
operating.
C-21
This code occurs if the
internal temperature
rises abnormally high.
C-d1
This code occurs
if the door lock is
mispositioned.
C-d0
This code occurs if the
Control key is short for
1 minute.
Press OVEN OFF and restart the
oven. If the problem persists,
disconnect all power to the range
for at least 30 seconds and then
reconnect the power. If this does
not solve the problem, call for
service.
C-30
The PCB sensor is
open when the oven is
operating.
The PCB sensor is
short when the oven is
operating.
C-31
This code occurs if the
PCB temperature rises
abnormally high.
Call for service.