Samsung NX60T8711SS/AA User Manual - Page 49

English 49, Problem, Cause, Action, The Smart Divider is

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Problem Cause Action The oven light The oven door lock is (lamp) will not turn turned on. on. The Sabbath function has been activated. The oven smokes excessively during broiling. A loose or burned-out bulb. The switch operating the oven light needs to be replaced. Meat or food was not properly prepared before broiling. Improperly positioned top oven rack. The controls are not being set properly. Greasy buildup on oven surfaces. The display will show the Lock icon. Hold the oven door open, and then tap and hold START for 3 seconds. The oven will beep and the Lock icon will turn off. SAb and the time of day will show in the display. All other controls and signals will be deactivated. To cancel the Sabbath function and reactivate the light switch and other controls, tap and hold for 3 seconds. See page 44. Call for a qualified service technician. Cut away excess fat and/or fatty edges that may curl. See the broiling guide on page 26. See page 25. Regular cleaning is necessary when broiling frequently. Problem Cooking is finished, but the cooling fan is still running. The oven will not self-clean. Cause Action The fan automatically runs for a certain amount of time to ventilate the inside of the oven. The oven door lock is turned on. The Smart Divider is installed in the oven. The oven is too hot. The self-cleaning oven controls are not properly set. A surface burner is on. This is not a product malfunction. The fan is designed to run automatically for a period of time to cool down the oven. The display will show the Lock icon. Hold the oven door open, and then tap START for 3 seconds. The oven will beep and the Lock icon will turn off. Self-clean will not operate with the Smart Divider installed. Remove it from the oven. Let the oven cool down, and then reset the controls. The self-clean cycle will not lock the oven door if the oven temperature is too hot. The door must lock before the selfclean cycle can start. Reset the self-cleaning oven controls. (See page 42.) Turn off the surface burner. Self-clean will not operate if a surface burner is on. Troubleshooting NX60T8711SS_AA_DG68-01220A-00_EN.indd 49 English 49 3/26/2020 9:01:06 PM

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English 49
Troubleshooting
Problem
Cause
Action
Cooking is
finished, but the
cooling fan is still
running.
The fan automatically
runs for a certain amount
of time to ventilate the
inside of the oven.
This is not a product
malfunction. The fan is
designed to run automatically
for a period of time to cool
down the oven.
The oven will not
self-clean.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open, and then tap
START
for
3 seconds. The oven will beep
and the Lock icon will turn off.
The Smart Divider is
installed in the oven.
Self-clean will not operate
with the Smart Divider
installed. Remove it from the
oven.
The oven is too hot.
Let the oven cool down, and
then reset the controls. The
self-clean cycle will not lock
the oven door if the oven
temperature is too hot. The
door must lock before the self-
clean cycle can start.
The self-cleaning oven
controls are not properly
set.
Reset the self-cleaning oven
controls. (See page
42
.)
A surface burner is on.
Turn off the surface burner.
Self-clean will not operate if a
surface burner is on.
Problem
Cause
Action
The oven light
(lamp) will not turn
on.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open, and then tap and hold
START
for 3 seconds. The oven
will beep and the Lock icon
will turn off.
The Sabbath function has
been activated.
SAb and the time of day
will show in the display. All
other controls and signals
will be deactivated. To cancel
the Sabbath function and
reactivate the light switch and
other controls, tap and hold
for 3 seconds.
A loose or burned-out
bulb.
See page
44
.
The switch operating the
oven light needs to be
replaced.
Call for a qualified service
technician.
The oven smokes
excessively during
broiling.
Meat or food was not
properly prepared before
broiling.
Cut away excess fat and/or
fatty edges that may curl.
Improperly positioned
top oven rack.
See the broiling guide on page
26
.
The controls are not
being set properly.
See page
25
.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
NX60T8711SS_AA_DG68-01220A-00_EN.indd
49
3/26/2020
9:01:06 PM