Samsung NeXus 50 User Guide - Page 37

Customer Support - troubleshooting

Page 37 highlights

ENG Customer Support Troubleshooting If this happens: NeXus does not communicate with your PC. Artist and song title information does not display correctly. Cannot transfer songs that were downloaded with Napster To Go™ into NeXus. You should: Check the power and USB connections between the cradle and your PC. Be sure to use the supplied USB cable; any others may prevent your NeXus from charging or communicating properly with your PC. Connect your NeXus directly to the PC or to a powered USB hub; do not use an unpowered USB hub. Remove your NeXus from its cradle, then re-insert. NeXus may not correctly show the artist and song information (ID3 tags) of certain foreign songs. NeXus is not compatible with Napster To Go's monthly subscription service. To transfer songs from your PC to your NeXus, you must purchase individual songs or albums from XM+Napster Light or XM+Napster. Customer Support Specifications NeXus Player Dimensions Weight Storage capacity Music file formats Audio output Antenna connector (home and car cradles) Battery External power 47 mm (W) x 86 mm (H) x 17 mm (D) 1.9 in (W) x 3.4 in (H) x 0.67 in (D) 130 g 4.4 oz Nexus 25: 512 MB Nexus 50: 1 GB MP3 (64-320 kbps) WMA (64-192 kbps) WMA DRM (Secure WMA) XM content 3.5 mm mini-stereo jack RF SMB Type: lithium ion Voltage: 3.7 V Capacity: 1040 mAh Voltage: 5 V DC Current: 2000 mA Polarity: 72 Customer Support Customer Support 73

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If this happens:
You should:
NeXus does not communicate with your PC.
Check the power and USB connections between the cradle and your PC.
Be sure to use the supplied USB cable; any others may prevent your
NeXus from charging or communicating properly with your PC. Connect
your NeXus directly to the PC or to a powered USB hub; do not use an
unpowered USB hub. Remove your NeXus from its cradle, then re-insert.
Artist and song title information does not
NeXus may not correctly show the artist and song information
display correctly.
(ID3 tags) of certain foreign songs.
Cannot transfer songs that were downloaded
NeXus is not compatible with Napster To Go’s monthly subscription
with Napster To Go™ into NeXus.
service.To transfer songs from your PC to your NeXus, you must
purchase individual songs or albums from XM+Napster Light or
XM+Napster.
Customer Support
73
ENG
Customer Support
Customer Support
72
Specifications
NeXus Player
Dimensions
47 mm (W) x 86 mm (H) x 17 mm (D)
1.9 in (W) x 3.4 in (H) x 0.67 in (D)
Weight
130 g
4.4 oz
Storage capacity
Nexus 25: 512 MB
Nexus 50: 1 GB
Music file formats
MP3 (64-320 kbps)
WMA (64-192 kbps)
WMA DRM (Secure WMA)
XM content
Audio output
3.5 mm mini-stereo jack
Antenna connector (home and car cradles)
RF SMB
Battery
Type: lithium ion
Voltage: 3.7 V
Capacity: 1040 mAh
External power
Voltage: 5 V DC
Current: 2000 mA
Polarity:
Troubleshooting
Customer Support