Samsung Q60C User Manual

Samsung Q60C Manual

Samsung Q60C manual content summary:

  • Samsung Q60C | User Manual - Page 1
    Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No. To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Learn Menu Screen link below
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    Service 76 Using the e-Manual Guide 104 Recording Programs 107 Setting Up Schedule Viewing 108 Using Timeshift 108 Getting to know Recording and Timeshift controls and options 110 Using the Channel List 111 Using the channel edit function 112 Using a Personal Favorites List 113 TV-Viewing Support
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    for FreeSync (VRR) 174 Read Before Connecting a Computer (Supported Resolutions) 177 Supported Resolutions for Video Signals 179 Read Before Using Bluetooth Devices 180 Blocking programs based on their TV Rating 183 Licenses Troubleshooting Picture Issues 184 The screen is flashing or has become
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    not receiving all channels. 195 The captions are not provided on a digital channel. 195 Broadcasting is deactivated. External Device Connectivity Issues 196 The "Mode Not Supported" message appears. 196 The video is OK but there is no audio. 196 I want to connect to a PC and mobile device via screen
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    212 Getting support through Remote Management 212 Finding the contact information for service 212 Requesting service Accessibility Guidance Learn Menu Screen 213 Using the Remote control 215 Using the Accessibility Menu 221 Using the TV with Voice Guide on 223 Using the guide 226 Using Schedule
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    get access to the network by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV. (left directional button) Connected Devices Connection
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    be supported depending on the model or geographical area. Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes). Audio Device Video Device Smartphone PC Input Device Game Console External Storage Connection Guide
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    If the TV does not automatically connect to the network, refer to "Wired network connection failed." in "Troubleshooting." To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 10 Mbps. This function may not be supported depending on the model. Wired networks are not
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    attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information. - 9 -
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    The image on your TV may differ from the image above depending on the model and geographical area. If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID). If your wireless access point has a WPS or PBC button, select Use WPS at the
  • Samsung Q60C | User Manual - Page 11
    To maximize the network performance when a 6 GHz access point is connected, turn off the Wi-Fi Direct function. This function may not be supported depending on the model. Changing the name of the TV (left directional button) Settings All Settings Connection Device Name Try Now You can change the
  • Samsung Q60C | User Manual - Page 12
    are an iPhone or iPad user. For more information, refer to (left directional button) Connected Devices Connection Guide Smartphone Apple AirPlay. Try Now This function may not be supported depending on the model or geographical area. To use Apple AirPlay, make sure AirPlay Settings is enabled
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    on your TV while running a music app on your mobile device, the TV screen switches to the Music Wall screen. This function may not be supported depending on the model. This function is only available in Samsung mobile devices with Android 8.1 or higher. 1. Enable Tap View on your mobile device. For
  • Samsung Q60C | User Manual - Page 14
    Connection Cables for External Devices You can view detailed information about the connection cables for external devices that can be connected to the TV. Cable name HDMI to HDMI Image Description Each cable simultaneously transmits digital video and audio signals from an external device to the
  • Samsung Q60C | User Manual - Page 15
    Cable name DVI to HDMI Image Description DVI to HDMI cables can transmit only digital video signals and not audio signals. We recommend that you use HDMI to HDMI cables. Optical Optical cables are used to transmit audio signals to external speakers with low signal loss. Optical cables can't
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    the Sources screen, the output of the selected device is displayed on the TV's screen. To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control, connect the device to an HDMI port on the TV, and then turn on the device. The
  • Samsung Q60C | User Manual - Page 17
    Devices This function may not be supported depending on the model. • Workspace Use the TV to access your PC via remote PC or Screen Sharing (Wireless). For more information, refer to "Using Workspace." • Connection Guide Displays device connection instructions. For more information, refer to
  • Samsung Q60C | User Manual - Page 18
    may differ with the model. Refer to the external device's operating manual when connecting it to the TV. The number of external device HDMI ports, but have DVI or DisplayPort ports instead. If your PC does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort
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    the optical cable. To manually change the Sound Output setting, do one of the following This function may not be supported depending on the model. manual when connecting it to the TV. • An unusual noise coming from a connected audio device while you are using it, may indicate a problem
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    supports Wi-Fi Direct, refer to the mobile device's user manual. • The mobile device and your Smart TV must be connected to each other on the same network. • Use AirPlay if you are an iPhone or iPad user. For more information, refer to (left directional button) Connected Devices Connection Guide
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    Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease of use. About the Samsung Smart Remote (QLED TV / The Frame / S9*C Series / CU8 Series / CU77** model) Learn about the buttons on the Samsung Smart Remote.
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    Button (Power) Description Press to turn the TV on or off. For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to switch to the Media Home. Press and hold to turn off the TV completely. MIC / LED (Voice Assistant) (Settings - Number Color button) Directional
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    , press and hold the button in Game Mode. Game Bar may not be supported depending on the model or geographical area. Move the button up or down to appears. Move the button up or down to change the channel. To see the Guide screen, press the button. When pressed for 1 second or more, the Channel List
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    About the Remote Control (CU7 Series)(except for CU77** model) Learn about the buttons on the Remote Control. - 24 -
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    Button (Power) (Settings - Number Option button) (Color button) Directional button (up, down, left, right) Select (Return) (Smart Hub) Press to turn the TV on or off. Description Each time you press this button, Settings menu / virtual numeric pad / Option pad are displayed alternately. • Use
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    appears. Move the button up or down to change the channel. To see the Guide screen, press the button. When pressed for 1 second or more, the Channel To use the Remote Control to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV
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    it at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more. This function may not be supported depending on the model or geographical area. - 27 -
  • Samsung Q60C | User Manual - Page 28
    of external devices. Learn how to use Samsung Smart Remote You can learn how to use Samsung Smart Remote. (left directional button) Settings Support Remote Control Guide Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote
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    remote control. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control. Connecting an external device through Anynet
  • Samsung Q60C | User Manual - Page 30
    function. XInput USB gamepads are supported. For more information, refer to Input Device in Connection Guide ( Connection Guide Input Device) (left directional , refer to the Bluetooth device's user manual. This function may not be supported depending on the model or geographical area. - 30 -
  • Samsung Q60C | User Manual - Page 31
    Using the keyboard and mouse Button Directional keys Enter key ESC key Number keys F1 key F2 key F3 key F4 key F5 key F6 key F7 key F8 key F9 / F10 key F11 / F12 key Page Up / Page Down Left-click Description Use to navigate the menu, or move the focus to highlight items on the Home Screen.
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    on this product depending on controller. Force feedback : "Not support" (This product can't support force feedback.) "-" (Controllers don't have force feedback function.) * Tizen TVs will support only XInput mode for the supported gamepads. * Xbox controllers may require firmware updates. Controller
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    Right : Channel control (Up / Down) on TV screen • Select (press): Mute the sound Enter (OK) Return (Cancel) Exit Gaming hub homepage (Gaming hub supported countries) Smart hub homepage (During cloud game play) Quick panel Game Bar (when Game Mode is turned on and an external source is connected
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    Setting up the input devices (left directional button) Settings All Settings Connection External Device Manager Input Device Manager Try Now • Keyboard Settings Try Now You can set up the keyboard with the Keyboard Language and Keyboard Type functions. • Mouse Settings Try Now You can set up the
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    Samsung Smart Remote, and then release the button. What you say appears on the screen as text. Entering text with your voice may not be supported for some functions. This function may not be supported depending on the model or geographical area. The Samsung Smart Remote may not be
  • Samsung Q60C | User Manual - Page 36
    and perform more functions. Some Smart Hub services are paid services. To use Smart Hub, the TV must be connected to the network. Some Smart Hub features may not be supported depending on the service provider, language, or geographical area. Smart Hub service outages can be caused by disruptions in
  • Samsung Q60C | User Manual - Page 37
    Now If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select Reset Smart Hub ( (left directional button) Settings Support Device Care Self Diagnosis Reset Smart Hub). Try Now 2. Search Search for channels, programs, movies, and apps
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    return to TV mode from Ambient mode, press to turn off the TV. the left directional button Media. Press the This function may not be supported depending on the model or geographical area. For more information, refer to "Using Ambient Mode." button . Art When you are not watching TV or when
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    turn this function on or off. Press the Select button at the current menu. This function may not be supported depending on the app. This function may not be supported depending on the model. Automatic Mirroring from Multi View (left directional button) Settings All Settings General & Privacy Start
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    Autorun Multi View When Rotating Multi View runs automatically when you rotate the screen to portrait mode. This function may not be supported depending on the model. This function is activated when the Auto Rotating Accessory (sold separately) is connected. Testing Smart Hub connections (left
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    you desire when the TV is not used. This function may not be supported depending on the model. On The Frame models, the Ambient mode is integrated to enter to Ambient Home. In Ambient mode, some functions may not be supported. The image on your TV may differ from the image above depending on the
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    3.Function and content preview Select a preferred content and a preferred background and set them as your Ambient mode. While in Ambient mode, press the Select button on the remote control to view the content details. You can use the SmartThings app on a Mobile Device to select a desired content and
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    • Edit Customize the settings to suit your preferences. Available functions may not be supported depending on the model or content. - Weather Filter You can add a weather effect to content. - Time Filter You can select any background time format for
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    • Screen Settings You can adjust the settings such as content brightness, saturation, and color tone. - Brightness Adjusts the brightness of the content. - Saturation Adjusts the saturation of the content. - Color Tone Adjusts the colors of the content. - Red Tone / Green Tone / Blue Tone Adjusts
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    • Q Collection Provides content that is dedicated to Samsung QLED. • Mood Enjoy a range of options to create the right ambience to suit your mood. • Relaxation Relax with a selection of calming content inspired by nature to soothe your mood. • Décor Allows you to select content with a sensible and
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    The image on your TV may differ from the image above depending on the model and geographical area. 4.Ambient Screen Options Following Ambient mode options are configurable: This menu can be found at the bottom of the Ambient home. To configure the option settings, scroll down to the far bottom.
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    the mobile SmartThings app. The TV may automatically turn on or off by detecting user motions and other visual changes. This function may not be supported depending on the model or geographical area. • While in Art mode, use the SmartThings app on your mobile device to save photos on the device
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    About the Art Home screen left directional button Art The image on your TV may differ from the image above depending on the model and geographical area. 1.Useful Information View information and promotions related to the Art home. 2.List of image categories From the displayed list of categories,
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    style and color to suit your preferences. To save changes, select the desired mat style and color, and press either the Select or button. Supported border styles may differ if the image aspect ratio is not 16:9 or the image resolution is lower than the recommended resolution. Recommended resolution
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    can use artwork without any restrictions. You can also replace it with new artwork periodically to suit your preference. Follow the on-screen instructions to proceed with the payment. If you subscribe to a membership during your free trial period, your account is immediately switched to a membership
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    Detector Set the Motion Detector for the motion sensor. Press the Select button to set the sensitivity level. Motion Detector may not be supported depending on the model or geographical area. • What is Art? Briefly view information about Art mode, including functions. Import images from USB memory
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    the mode. The features or terminology may vary depending on the version of the SmartThings app. On tablet devices, Art mode features may not be supported by the SmartThings app. • Selecting an image under Art mode. • Saving photos from a mobile device to the TV: Use the Add picture function to save
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    Precautions when using Art mode Motion Sensor may not be supported depending on the model or geographical area. • The motion sensor is located at the bottom of the TV. Do not block the sensor at the
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    right on your TV through Samsung Gaming Hub. Connect your controller through Bluetooth or USB. left directional button Games This function may not be supported depending on the model or geographical area. The image on your TV may differ from the image above depending on the model and geographical
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    4.Game list Purchase games or subscribe to service offered by the Samsung Gaming Hub. Select a game . • Game Rating Lock Set the age limit for playing games. The age limit is only supported to cloud game browsing domain in Gaming Hub. • Personalization Tailored content is recommended, according to
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    apps from the TV. To use APPS, make sure the TV is connected to a network. For more information about APPS, refer to "Using the Apps Service." 2.Moving an item on the Home Screen From the end of the APPS list, select List Edit. Move the focus to the app to relocate
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    4.Recent Access your last watched TV program, app or last used input source. 5.On Now Display a list of TV programs or Samsung TV Plus content items currently being aired. This function may not be supported, depending on the input signal and settings. - 57 -
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    feature on your mobile device with the Samsung SmartThings app. To access Universal Guide, press the down directional button on the remote control in Home Screen. use this service. Images may look blurry depending on the service provider's circumstances. This function may not be supported depending
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    . To configure the option settings, scroll down to the far bottom. This function may not be supported depending on the model or geographical area. • Preferences: Select a preferred service to receive content recommendations to suit your preference. • Continue Watching: Choose content providers for
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    , a notification window appears on the right and the following functions are available: • Delete All You can delete all your notifications. • Settings You can select services you want to be notified about. When you select Allow sound, notifications are displayed with a notification sound. - 60 -
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    Mode Improves your viewing experience by recognizing your content, usage patterns and the environment around your TV. This function may not be supported depending on the model or geographical area. For more information, refer to "Using Intelligent Mode." • Picture Setup Easily configure the screen
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    TV to Bluetooth devices. This can be done by selecting Bluetooth Device List to automatically search for Bluetooth devices. Connecting Bluetooth devices may not be supported depending on the model or geographical area. • Game Mode You can set the Game Mode to optimize the TV screen for better gaming
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    the TV, you can simultaneously view multiple screens that are split. For more information, refer to "Using Multi View." This function may not be supported depending on the model or geographical area. 6.List Edit From the end of the Settings list, select List Edit. You can change the location of
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    Account logging in to your Samsung account. (left directional button) Settings All Settings My Account Terms & Conditions, Privacy Policy after Follow the instructions on your TV screen to create or log in to a Samsung account. Samsung account can be used on TV, mobile device, and website
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    with the backed-up settings. • Product Registration You can register the current TV or see the registered information. You can easily receive services after product registration. You can see the registered information or delete it at the Samsung account website (https://account.samsung.com). • Sync
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    available for PCs that support wireless screen sharing. This function may not be supported depending on the model Easy Connection to Screen on your PC. Follow the instructions on the screen to download and install the Easy strength, connection problems may occur, such as low speed, disconnection
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    button) Connection Try Now Connected Devices Workspace Windows PC Manual (left directional button) Try Now Connected Devices Workspace Mac or higher. Remote connection to a PC running on Mac via the VNC protocol is only supported for Mac OS X 10.5 or later. • Windows OS: 1) Right-click the My
  • Samsung Q60C | User Manual - Page 68
    the same network, it is required to know the public IP and configure the router and AP. Check whether the router connected to the computer supports port forwarding. When the company provides additional security features such as firewall, seek help from a security officer. Home Office - 68 -
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    2.Username Enter the Username of the computer. How to check the Username: • Windows OS: Control Panel User Account Control • Mac OS: System Preferences Users & Groups 3.Password Enter the password for the login account. For use of PIN, do not enter PIN but the specified password of the computer.
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    follow the instructions shown on the mobile device screen to connect the software. This function is available only on mobile devices that support the wireless web service link to or from Workspace. To add the web service, you must be signed in to your Samsung account. The number of web services that
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    to "Read Before Using the Internet Function." Workspace browser not share data with Internet. (Web browser outside from Workspace) The web service supports the following keyboard shortcuts: • F1: Returns to Workspace's Home Screen. • F5: Refresh. • F8: Mutes the sound. • F9/F10: Adjusts the
  • Samsung Q60C | User Manual - Page 72
    Using the Apps Service Download and run various apps from Smart Hub. left directional button Media APPS You can enjoy a wide range of content, including video, music, sports and
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    app's icon and indicate the following: • : The app is installed on a USB device. • : The app has a password. • : The app needs to be updated. • : The app supports the mirroring function. - 73 -
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    Managing installed apps Select Settings on Apps. You can manage installed apps. The image on your TV may differ from the image above depending on the model and geographical area. 1.Removing an app 1. Select an app to delete. 2. Select Delete. The selected app is deleted. Ensure that the related app
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    You can set the PIN in (left directional button) Settings All Settings General & Privacy System Manager Change PIN. Try Now Change PIN may not be supported depending on the model or geographical area. 4.Moving apps 1. Select an app to move. 2. Select Move. 3. Move the app to the desired location
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    Using the e-Manual Control and read the manual embedded in your TV. Launching the e-Manual (left directional button) Settings Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. You can download a copy of the e-Manual from Samsung's
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    diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or request technical support. Words in blue (e.g., Internet) indicate a menu item. The image on your TV may away. 7. (Link) Access an underlined topic referred to on an e-Manual page immediately. - 77 -
  • Samsung Q60C | User Manual - Page 78
    Using the Internet Surf the Internet on your TV. left directional button Media Internet When you run Internet, you can see recently viewed websites or featured recommendations. When you select a desired website, you can get immediate access to it. You can use the Internet function more easily
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    control the devices registered to the SmartThings cloud and devices directly connected to this product with a remote control. This function may not be supported depending on the product or model. Functions that can be controlled by remote control may not work depending on the location of the device
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    .com. This function may not be available depending on the external device. 3.Life Displays recommended Life services that can be viewed or controlled from SmartThings. Only Life services supported by the TV are displayed. 4.Automation View or run scenes created from the Automation tab in the
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    Use the SmartThings Hub features on various Samsung products to connect IoT devices (e.g., light bulbs, plugs, or sensors) that are supported by SmartThings. (left directional button) Hub Connected Devices SmartThings Settings SmartThings CU7/CU8 series, 32LS03C model: SmartThings Dongle required
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    Select Register to register the device. To register an appliance, make sure that it uses IR and is detectable in the area around the TV. Supported devices and options may differ depending on the model. Select Close. Then the device registration pop-up does not appear. You can register a device in
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    Bixby on the product, you can control devices connected to SmartThings, as well as the TV, using voice commands. This function may not be supported depending on the connected device type. Control the display device from the mobile SmartThings app Try Now From the mobile SmartThings App, use the TV
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    such as USB devices, mobile devices, and cameras on the TV. You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer to "Read Before Playing Photo, Video, or Music Files." Backup important files before connecting a USB device. Samsung
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    several functions may be restricted. Content on devices connected to the TV via your network may not play smoothly due to network communication problems. If this occurs, use a USB device. Playing multimedia content on a USB device 1. Connect a USB device to the USB port. 2. There is a content list
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    selected media is played through the TV speaker. This function may not be supported depending on the model. In some models, the image of the played content buttons appear. The provided buttons and functions may not be supported depending on the model or geographical area. The available buttons
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    a specific playback section, move up the focus on the playback bar, and then select one of the five thumbnails. This function may not be supported depending on the file format. • Stop Stop the contents being played. • Previous / Next Displays the previous or the next multimedia content file. If
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    360 Auto Rotation is activated, automatic adjustment is followed. The adjustment position may differ depending on the image. The video's viewing angle is manually adjusted in General mode. This function may not be supported depending on the file format. Video files that use the mjpeg codec do not
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    . If subtitles are not displayed correctly, check the encoding setting. Rotates the video. Changes the audio language. This function is only available if the video supports multi-track sound. Displays detailed information about the current multimedia content. - 89 -
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    View You can view multiple content items through Multi View. (left directional button) Settings Multi View Try Now This function may not be supported depending on the model. To start Multi View, navigate to (left directional button) Settings Multi View. Next, Select the item you want from
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    function operates only by TV broadcasts, external devices, or apps that support Multi View. While running Multi View, app casting from your connected to the SmartThings app of your mobile device. Q-Symphony is not supported by Multi View. When an external device that connects to a receiver or
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    be within 10 feet (3-4 m) of your TV. If Bixby does not answer, refer to "I spoke "Hi, Bixby/ Alexa" but Bixby/Alexa does not answer." in "Troubleshooting." These functions may not be supported depending on the model or geographical area. - 92 -
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    Starting Bixby using buttons on the Samsung Smart Remote You can have conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on your Samsung Smart Remote, say a command, and then release the button. For details on how to use Bixby, press the button once: • When you
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    to sign in. 2. Tutorials View tutorials related to the Bixby. 3. Settings You can change the settings for using Bixby. These functions may not be supported depending on the model or geographical area. These functions can be set in Bixby Settings ( Privacy Voice Bixby Settings). Try Now (left
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    not answer." in "Troubleshooting." • Sound feedback Play a sound when Bixby starts and stops listening. This function may not be supported depending on the model Privacy Voice Voice Hint). Try Now (left directional button) 5.All Services You can learn the voice commands that let you use Bixby in
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    are not configured yet, configure them in Settings All Settings General & Privacy Reset. Try Now (left directional button) Service provider settings in initial setup may not be supported on geographical area. • To use the voice text input function and the search function, you must consent to
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    the Game Bar Control the Game Settings Monitoring and Game Enhancer Settings easily by using the Game Bar. This function may not be supported depending on the model. Starting the Game Bar When Game Mode ( (left directional button) Settings All Settings Connection Game Mode Settings Game Mode
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    and Select button on the remote control to zoom in on specific areas of the game screen and adjust the zoom rate. • For the Minimap supported resolution, refer to the table below. Game Bar Screen Ratio 16:9 21:9 Resolution set in PC 3840 x 2160 (60/*120 Hz) 2560 x 1080 (60/*120
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    sound output device. (e.g. TV Speaker, Soundbar, Bluetooth headset, etc.) 8.Help Guide View details on how to use each menu item. 9.Current status display • activate the FreeSync feature from the external device. • Models that support FreeSync Premium Pro - QN9**C, QN8**C, QN7**C, QN95C, QN90C,
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    the PC's Window or Mac screen changes when you change the Screen Ratio on the Game Bar of your TV. This function may not be supported depending on the OS or device. If the connected external device is a gaming device, the function does not work even if you change the name
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    x 1600p @ 144 32:9 3840 x 1080p @ 144 Troubleshooting of the game screen and audio problems After changing the Screen Ratio on the Game Bar, if the game screen and sound are not output properly, try to solve the problems as shown below. • Check to see if the game supports Ultra Wide or your PC
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    The Record function may not be supported depending on the model geographical area. To access information or additional features provided in the Guide from analog channels, you must set Service Provider during the initial configuration stage. To view Guide, you must first configure Clock ( (left
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    . • Cancel Scheduled Recording You can cancel scheduled recordings. Using additional features from the Guide From the Guide, press either the or button to use additional features. These functions may not be supported depending on the model or geographical area. • Channel Filter You can view channels
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    next to the programs and channels scheduled for recording. This function may not be supported depending on the model or geographical area. The Instant and Timer Recording options from the Guide • Record 1. Select a program that is currently being broadcast and press the Select button. 2. Select
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    Using the recording schedule management screen 1. On the remote control, press the or button. 2. Use the directional buttons to navigate to the control pad. 3. Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen. The following options are available on the
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    Configure the Start Time and End Time settings of a scheduled recording. If a scheduled recording event has been created after selecting a program from Guide, Start Time and End Time can be set as up to ten minutes before and ten minutes after, respectively. - Delete Remove a scheduled recording
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    System Manager Time Clock) setting is correct. Try Now - Edit You can set the start time of a scheduled viewing. If you choose a program from the Guide, the Start Time can be set to up to 10 minutes before the program. - Delete You can delete scheduled viewings. - View Details You can view
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    broadcasts and using Timeshift. Press the down directional button to display the control pad with the following options: This function may not be supported depending on the model or geographical area. The available buttons and functions may differ with the functions. • Pause / Play You can use the
  • Samsung Q60C | User Manual - Page 109
    • Rewind / Fast Forward This function is not available while you are watching a program that is currently being broadcast. • Stop Recording / Stop Timeshift Ends the recording or Timeshift function. • Record You can switch from the Timeshift function to the recording function. When switching to the
  • Samsung Q60C | User Manual - Page 110
    screen. • Air / Cable Select Air or Cable as your preferred channel method. Depending on the incoming broadcast signal, this option may not be supported. Press the left button while in the Channel List screen to access the following options: • All Channels Displays all saved channels. The channels
  • Samsung Q60C | User Manual - Page 111
    Using the channel edit function Edit the channels stored on your TV. Accessing the channel edit screen 1. Access the Channel List or Guide. 2. Press Edit Channels to access the channel edit screen. Using the channel edit functions The Edit Channels screen icons indicate the following: • : A favorite
  • Samsung Q60C | User Manual - Page 112
    Using a Personal Favorites List Create frequently watched channels as favorite channels. On the Edit Channels and Channel List screens, the icon appears next to favorite channels. Creating a Favorites List 1. Access the Edit Channels screen. For details on how to access the channel edit screen,
  • Samsung Q60C | User Manual - Page 113
    go to (left directional button) Settings All Settings General & Privacy System Manager Change PIN. Try Now Program Rating Lock Settings may not be supported depending on your input signal. For more information about how to set your password, refer to "Setting up a password." Change PIN may not
  • Samsung Q60C | User Manual - Page 114
    providers, and CE manufactures through Data Service. This function may not be supported depending on the model or geographical area. Some channels may not include the Data Service. You can use the following functions: • Data Service Try Now Enable or disable data services. • Do Not Track Try Now Ask
  • Samsung Q60C | User Manual - Page 115
    button) Try Now Settings All Settings Broadcasting Service Provider Enable or disable the broadcast service provider feature. This function may not be supported depending on the model or geographical area. Viewing broadcast service provider info (left directional button) Info & Settings
  • Samsung Q60C | User Manual - Page 116
    and ambient light intensity. After sunset, the mode provides warmer colors and lower brightness. The sunrise and sunset times can manually be changed. This function may not be supported by some models, modes or apps. (e.g., Ambient Mode, Art Mode, and Game Mode). To use EyeComfort, first you need
  • Samsung Q60C | User Manual - Page 117
    and sunset time automatically. Or you can manually select the schedule. - Start Time Set the Start Time manually. This function is available only when model or geographical area. The microphone on TV is not supported depending on the model or geographical area. While using this function, the
  • Samsung Q60C | User Manual - Page 118
    external input source. This function is only available when the sound output of the TV is set to TV Speaker. This function may not be supported by some apps or external devices. This function's operation affects Auto Volume function, but it does not work the other way around. This function operates
  • Samsung Q60C | User Manual - Page 119
    button) Settings All Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience. Entertain and Graphic are supported only when you change the external device name to PC in PC mode. • Dynamic Makes the picture brighter and clearer in bright viewing
  • Samsung Q60C | User Manual - Page 120
    Try Now Maximize the contrast ratio by automatically adjusting brightness for each section of the picture. This function may not be supported depending on the model or geographical area. • Contrast Enhancer Try Now Automatically adjust the contrast to prevent excessive brightness differences between
  • Samsung Q60C | User Manual - Page 121
    • HDR Tone Mapping Try Now Automatically adjusts the brightness with tone mapping processing according to the HDR content information. This function may not be supported depending on the model or geographical area. • Film Mode Try Now Touch up an old video to improve the picture quality for a better
  • Samsung Q60C | User Manual - Page 122
    Try Now Automatically adjust the picture quality of a movie to obtain the quality intended by the movie producer. This function may not be supported depending on the model or geographical area. To use this function, use a Smartphone that is compatible with the function. The list of compatible
  • Samsung Q60C | User Manual - Page 123
    some applications. • Picture Size Try Now You can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom, or 4:3. Supported picture sizes differ with the input signal. For more information, refer to "Picture sizes and input signals." • Fit to Screen Try Now Fitting the
  • Samsung Q60C | User Manual - Page 124
    the above path. You can also set the Game Mode quickly from Home Screen ( (left directional button) Settings Game Mode ). This function may not be supported depending on the model. The game mode is not available for normal TV viewing. The screen may shake somewhat. When you press and hold the
  • Samsung Q60C | User Manual - Page 125
    game which involves many dynamic scenes. - Blur Reduction Reduce game screen blur to optimize fast-moving images. This function may not be supported depending on the model or geographical area. - Judder Reduction Remove flicker from a game video to play the game with a clearer picture quality
  • Samsung Q60C | User Manual - Page 126
    button to set the Input Signal Plus function to On, the TV screen may flicker. When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency, or any FHD frequency, the Input Signal Plus function may not be available. In this
  • Samsung Q60C | User Manual - Page 127
    Digital Output Audio Format Try Now Select a digital audio output format. If you select Auto, the audio output mode automatically changes to the mode supported by the connected soundbar or A/V receiver. If you select the Pass-Through option, audio data is output with no processing. This function is
  • Samsung Q60C | User Manual - Page 128
    HDMI-ARC or HDMI-eARC. When the receiver can't process the input source, it may operate in the Auto option. This function may not be supported depending on the model. • Dolby Atmos Compatibility You can set the TV to allow Dolby Digital+ with Atmos streams that are input from external devices
  • Samsung Q60C | User Manual - Page 129
    only when connected via HDMI, optical or Wi-Fi. This function may not be supported depending on the TV or Soundbar model. Refer to the soundbar's user manual when connecting it to the TV. This function is unavailable when using The Frame vertically. To use the product horizontally, set the
  • Samsung Q60C | User Manual - Page 130
    TV's Bluetooth function. Refer to the user manual for your audio device such as Bluetooth speaker, be limited to one device, for a stable game service. If a call comes in while you listen to automatically connects to the TV. This feature is supported only when the TV and mobile phone are connected
  • Samsung Q60C | User Manual - Page 131
    TV. For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual. Surround sound configurations with a soundbar may not be supported depending on the product. If you activate the Screen Mirroring function while using Samsung
  • Samsung Q60C | User Manual - Page 132
    and support settings, such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. (left directional button) Manager Time Try Now Settings All Settings General & Privacy System You can set the Clock manually or
  • Samsung Q60C | User Manual - Page 133
    . • Time Zone Selects your time zone. This function is only available when the Clock Mode is set to Auto. This function may not be supported depending on the model or geographical area. • DST Automatically adjusts for Daylight Saving Time (DST). This function is only available when the Clock Mode
  • Samsung Q60C | User Manual - Page 134
    General & Privacy System Manager Time Clock Clock Mode Manual When Clock Mode is set to Manual, you can directly enter the current date and time minutes after which it will turn off the TV. This function may not be supported in some viewing modes. Turning off the TV using the off timer (left
  • Samsung Q60C | User Manual - Page 135
    is turned on. • Minimum Brightness Try Now When Brightness Optimization is turned on, you can manually adjust the minimum brightness of the TV screen. This function acts only when the value is less when the power is turned off. This function may not be supported depending on the model. - 135 -
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    Controller and the remote control are not used for the set period of time. In some regions, the Auto Power Off function may not be supported when Samsung TV Plus is operating. • Available Remote Battery Try Now You can check the Samsung Smart Remote's remaining amount of the battery. This function
  • Samsung Q60C | User Manual - Page 137
    protect the screen. Setting the Panel Care (S9*C Series only) (left directional button) Settings All Settings General & Privacy Panel Care This function is supported on the S9*C series only. • Pixel Shift Moves pixels at regular intervals to prevent screen issues. When the Pixel Shift mode is used
  • Samsung Q60C | User Manual - Page 138
    top-level folder. Otherwise, the TV will not be able to locate the update package. Updating the TV automatically (left directional button) Settings Support Software Update Auto Update Try Now If the TV is connected to the network, you can have the TV's software update itself automatically while you
  • Samsung Q60C | User Manual - Page 139
    supported depending on the model or geographical area. (left directional button) Settings All Settings General & Privacy Gesture Connect a camera to the TV, and use your custom Gesture to easily save and load services . • Gesture Guide Enable or disable to display the Gesture Guide. • Delete
  • Samsung Q60C | User Manual - Page 140
    provided in the language that is specified on the TV Language. However, some languages are not supported by Voice Guide even though they are listed in the TV Language. English is always supported. For more information about the TV Language settings, refer to "Changing the menu language." Changing
  • Samsung Q60C | User Manual - Page 141
    move the zoom area by following the displayed instructions. This function may not be supported depending on the model or geographical area. guide that provides an audio description of video scenes for the visually impaired. This function is only available with broadcasts that provide this service
  • Samsung Q60C | User Manual - Page 142
    TV screen to make it easier to read them. If Color Inversion is on, some Accessibility menus are not available. This function may not be supported depending on the model or geographical area. Enlarging the font (for the visually impaired) (left directional button) Zoom Menu and Text Try Now
  • Samsung Q60C | User Manual - Page 143
    General & Privacy Accessibility Set Caption to On to watch programs with the captions displayed. Captions are not displayed by programs that do not support captions. This function has no relationship with the features for controlling subtitles of DVD or Blu-ray players. To control DVD or Blu-ray
  • Samsung Q60C | User Manual - Page 144
    and magnification of the sign language screen. This function may not be supported depending on the model or geographical area. Configure Sign Language Guide options (left directional button) Sign Language Guide Settings Settings All Settings General & Privacy Accessibility You can configure the
  • Samsung Q60C | User Manual - Page 145
    depending on the geographical area. The Voice Wake-up function may not be supported depending on the model, Voice Assistant or geographical area. • Bixby / Amazon Alexa To use the Voice Assistant, follow the instructions on the TV screen to enable the selected Voice Assistant. To change the
  • Samsung Q60C | User Manual - Page 146
    & Privacy System The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000." This function may not be supported depending on the model or geographical area. If you forget your PIN, you can reset it with your remote control. With the TV turned on
  • Samsung Q60C | User Manual - Page 147
    iPad, or Mac on the TV screen. This function may not be supported depending on the model. Restoring the TV to the factory settings (left the Initial Setup screen. For more information on Reset, refer to the user manual that came with the TV. If you skipped some steps in the initial setup
  • Samsung Q60C | User Manual - Page 148
    Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the functions Recording and schedule recording are not supported in the U.S.A. and Canada. Recording may not be supported depending on the model or geographical area.
  • Samsung Q60C | User Manual - Page 149
    General & Privacy Power and Energy Saving Auto Power Off Try Now Before using the timeshift function Timeshift is not supported in the U.S.A. and Canada. Timeshift may not be supported depending on the model or geographical area. • For a USB device for recording, it is recommended to use the USB
  • Samsung Q60C | User Manual - Page 150
    future versions of the application. If this occurs, run the application's tutorial or visit the service provider's website. • Depending on the service provider's policies, certain applications may not support multitasking. • For details on how to subscribe or unsubscribe from an app, please contact
  • Samsung Q60C | User Manual - Page 151
    with the oldest entries being overwritten first. • Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5 video and audio files. • Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet browser. - 151 -
  • Samsung Q60C | User Manual - Page 152
    recommends using IEEE 802.11n. • To use wireless network, the TV must be connected to a wireless access point or modem. If the wireless access point supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network. • Select a channel that is not currently being used by
  • Samsung Q60C | User Manual - Page 153
    is a class designation for mass storage devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the USB port. The TV may not be able to recognize a USB device or read the
  • Samsung Q60C | User Manual - Page 154
    Supported subtitles Subtitle formats Name MPEG-4 Timed text SAMI SubRip SubViewer Micro DVD SubStation Alpha Advanced SubStation Alpha SMPTE-TT Text Video formats with subtitles Name
  • Samsung Q60C | User Manual - Page 155
    BMP MPO HEIF Resolution 16320 x 12240 4096 x 4096 4096 x 4096 15360 x 8640 16320 x 12240 The HEIF format is may not be supported depending on the model or geographical area. HEIF supports only the single image of grid type (grid) and its minimum resolution must be at least 512 pixels in width or
  • Samsung Q60C | User Manual - Page 156
    v9 (VC1) MPEG2 MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson VP6 AV1 VP8 VP9 (Profile 0, profile 2 supported) AV1 RV8/9/10 (RV30/40) Resolution 4096 x 2160 4096 x 2160 3840 x 2160 1920 x 1080 3840 x 2160 1920 x 1080 3840 x 2160 3840 x 2160 1920 x 1080
  • Samsung Q60C | User Manual - Page 157
    Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson VP6 AV1 *.webm *.rmvb WebM RMVB VP8 VP9 (Profile 0, profile 2 supported) AV1 RV8/9/10 (RV30/40) Resolution 3840 x 2160 3840 x 2160 3840 x 2160 1920 x 1080 3840 x 2160 1920 x 1080 3840 x 2160 3840 x 2160 1920
  • Samsung Q60C | User Manual - Page 158
    • Codecs may not function properly if there is a problem with the content. • Video content does not play 5.1 3840 x 2160 is supported) • HEVC FHD is supported up to Level 4.1. • VC1 AP L4 is not supported. • GMC 2 or above is not supported. Audio decoders • WMA is supported up to 10 Pro 5.1 channels
  • Samsung Q60C | User Manual - Page 159
    MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson VP6 AV1 *.webm *.rmvb WebM RMVB VP8 VP9 (Profile 0, profile 2 supported) AV1 RV8/9/10 (RV30/40) Resolution 4096 x 2160 4096 x 2160 3840 x 2160 1920 x 1080 3840 x 2160 1920 x 1080 3840 x 2160 3840 x 2160 1920
  • Samsung Q60C | User Manual - Page 160
    MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson VP6 AV1 VP8 *.webm WebM VP9 (Profile 0, profile 2 supported) AV1 *.rmvb RMVB RV8/9/10 (RV30/40) Resolution 4096 x 2160 1920 x 1080 4096 x 2160 1920 x 1080 4096 x 2160 4096 x 2160 1920 x 1080 Frame
  • Samsung Q60C | User Manual - Page 161
    may not function properly if there is a problem with the content. • Video content does / Voice are not supported. • QCELP and AMR NB/WB are not supported. • Vorbis is supported for up to 5.1 channels. • Dolby Digital+ is supported for up to 5.1 channels. • The supported sample rates are 8, 11
  • Samsung Q60C | User Manual - Page 162
    Microsoft MPEG-4 v1, v2, v3 Window Media Video v7 (WMV1), v8 (WMV2) H.263 Sorenson VP6 AV1 *.webm *.rmvb WebM RMVB VP8 VP9 (Profile 0, profile 2 supported) AV1 RV8/9/10 (RV30/40) Resolution 3840 x 2160 1920 x 1080 3840 x 2160 1920 x 1080 3840 x 2160 3840 x 2160 1920 x 1080 Frame rate (fps
  • Samsung Q60C | User Manual - Page 163
    may not function properly if there is a problem with the content. • Video content does / Voice are not supported. • QCELP and AMR NB/WB are not supported. • Vorbis is supported for up to 5.1 channels. • Dolby Digital+ is supported for up to 5.1 channels. • The supported sample rates are 8, 11
  • Samsung Q60C | User Manual - Page 164
    Supported video codecs (The Frame (32LS03C model)) File format *.avi *.mkv *.asf *.wmv *.mp4 *.mov v7 (WMV1), v8 (WMV2) H.263 Sorenson VP6 AV1 *.webm *.rmvb WebM RMVB VP8 VP9 (Profile 0, profile 2 supported) AV1 RV8/9/10 (RV30/40) Resolution 1920 x 1080 Frame rate (fps) 60 60 60 30 60 60 60 60
  • Samsung Q60C | User Manual - Page 165
    may not function properly if there is a problem with the content. • Video content does / Voice are not supported. • QCELP and AMR NB/WB are not supported. • Vorbis is supported for up to 5.1 channels. • Dolby Digital+ is supported for up to 5.1 channels. • The supported sample rates are 8, 11
  • Samsung Q60C | User Manual - Page 166
    *.svi VP6 *.m2ts *.mts 7680 x 4320: 60 AV1 7680 x 4320 80 3840 x 2160: 120 VP8 1920 x 1080 60 20 *.webm WebM VP9 (Profile 0, profile 2 supported) 3840 x 2160 60 80 7680 x 4320: 60 AV1 7680 x 4320 80 3840 x 2160: 120 Vorbis *.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20
  • Samsung Q60C | User Manual - Page 167
    may not function properly if there is a problem with the content. • Video content does / Voice are not supported. • QCELP and AMR NB/WB are not supported. • Vorbis is supported for up to 5.1 channels. • Dolby Digital+ is supported for up to 5.1 channels. • The supported sample rates are 8, 11
  • Samsung Q60C | User Manual - Page 168
    *.svi VP6 *.m2ts *.mts 7680 x 4320: 60 AV1 7680 x 4320 80 3840 x 2160: 120 VP8 1920 x 1080 60 20 *.webm WebM VP9 (Profile 0, profile 2 supported) 3840 x 2160 60 80 7680 x 4320: 60 AV1 7680 x 4320 80 3840 x 2160: 120 Vorbis *.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20
  • Samsung Q60C | User Manual - Page 169
    may not function properly if there is a problem with the content. • Video content does / Voice are not supported. • QCELP and AMR NB/WB are not supported. • Vorbis is supported for up to 5.1 channels. • Dolby Digital+ is supported for up to 5.1 channels. • The supported sample rates are 8, 11
  • Samsung Q60C | User Manual - Page 170
    TV's lock slot. The lock is sold separately. The method of using an antitheft lock may differ for each model. Refer to the lock's user manual for more information. This function may not be supported depending on the model or geographical area. - 170 -
  • Samsung Q60C | User Manual - Page 171
    resolution for UHD input signals. • Resolution: 3840 x 2160p, 4096 x 2160p This function may not be supported depending on the model. If Input Signal Plus is set to Off Frame rate (fps) 50 / 60 Color Depth / Chroma Sampling 8 bit RGB 4:4:4 - YCbCr 4:4:4 - YCbCr 4:2:2 -
  • Samsung Q60C | User Manual - Page 172
    by 8K models (QN7**C series or higher) Check the resolutions for input signals supported by 8K models (QN7**C series or higher). This function may not be supported depending on the model. If Input Signal Plus is set to Off Frame rate (fps) 50 / 60 Color Depth / Chroma Sampling 8 bit RGB
  • Samsung Q60C | User Manual - Page 173
    FreeSync (VRR) is only available in select models. For models that support FreeSync (VRR), refer to "Using FreeSync." Resolution (Dots x 000 60 *: The resolution may not be supported depending on the model. **: Only models that support 144 Hz are supported. Clock frequency (MHz) 297.000 346.
  • Samsung Q60C | User Manual - Page 174
    Before Connecting a Computer (Supported Resolutions) Check the resolutions supported for PC input signals. flickering screen or can turn on only the receiver of the remote control. Refer to the user manual of your graphics card for compatible resolutions. The native resolutions are 3840 x 2160 @ 60
  • Samsung Q60C | User Manual - Page 175
    VESA DMT Resolution (Dots x lines) 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x 1024 1280 x 1024 1440 x 900 1600 x 900 1680 x 1050 1920 x 1080 Display format 60 Hz 72 Hz 75 Hz 60 Hz 72 Hz 75 Hz 60 Hz 70 Hz 75
  • Samsung Q60C | User Manual - Page 176
    24.000 30.000 50.000 60.000 100.000 120.000 24.000 30.000 50.000 60.000 *: The resolution may not be supported depending on the model. Clock frequency (MHz) 74.250 74.250 297.000 297.000 297.000 594.000 1188.000 1188.000 297.000
  • Samsung Q60C | User Manual - Page 177
    Resolutions for Video Signals Check the resolutions supported for video signals. CTA-861 Resolution (Dots x lines) Display format 720 (1440) x 576i 720 (1440) x 480i 720 x 576 720 x 480 1280 x 720 1280 x 720 1920 x
  • Samsung Q60C | User Manual - Page 178
    000 24.000 30.000 50.000 60.000 *: The resolution may not be supported depending on the model. Clock frequency (MHz) 297.000 297.000 594.000 594 88.787 192.996 59.951 119.998 The resolution may not be supported depending on the model. Clock frequency (MHz) 241.500 497.750 Polarity (horizontal / vertical) +
  • Samsung Q60C | User Manual - Page 179
    before using a Bluetooth device. This function may not be supported depending on the model or geographical area. Restrictions on using devices including medical equipment, microwave ovens, and wireless LANs. • If the problem persists, we recommend you use a wired connection. - DIGITAL AUDIO OUT
  • Samsung Q60C | User Manual - Page 180
    To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL. This function may not be supported depending on the model or geographical area. Categories on the left: • TV-Y: Young children. • TV-Y7: Children 7 and over. • TV-G: General audience. • TV
  • Samsung Q60C | User Manual - Page 181
    Blocking movies based on their Motion Picture Association of America (MPAA) rating The Movie Rating (MPAA) system applies to all materials with supplied ratings in the U.S.A. From the MPAA: "The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or
  • Samsung Q60C | User Manual - Page 182
    Blocking programs based on their Canadian French Rating The Canadian French Rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock
  • Samsung Q60C | User Manual - Page 183
    license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2021 Dolby Laboratories. All rights reserved. This license may not be supported depending on the model or geographical area. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI
  • Samsung Q60C | User Manual - Page 184
    are troubleshooting solutions for each problem. Picture Issues When the TV has trouble with the picture, these steps may help resolve the problem. of the connected device. • (left directional button) Try Now Settings Support Device Care Self Diagnosis Picture Test The picture is not bright, or
  • Samsung Q60C | User Manual - Page 185
    ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly. Incorrect connections may cause color problems or a blank screen. Component port may not be supported depending on the model. Check whether Grayscale is set to On. • (left directional button) Try Now Settings All
  • Samsung Q60C | User Manual - Page 186
    to power on If you are having problems powering on your TV, there are a number of things to check before calling the service department. Confirm that the TV's power in and turned on. In case of a model that supports One Connect Box, check the One Invisible Connection or One Connect Cable between the TV
  • Samsung Q60C | User Manual - Page 187
    the option settings, scroll down to the far bottom. Motion Detector may not be supported depending on the model or geographical area. Unable to find a Channel If your TV button) Connected Devices Connection Guide Try Now When the symptom persists, contact your service provider. - 187 -
  • Samsung Q60C | User Manual - Page 188
    by 8K models (QN7**C series or higher)." Make sure that the set-top box or cable box supports the content or broadcast for UHD and set the resolution. For more information, contact your service provider. When using a Samsung TV Plus channel, check the network connection. When the network speed is
  • Samsung Q60C | User Manual - Page 189
    The picture is distorted The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies. Remove and reconnect the power cord, and check the remote control battery. If the signal reception is weak or poor, screen distortion
  • Samsung Q60C | User Manual - Page 190
    sent from an external device. • (left directional button) Signal Plus Try Now Settings All Settings Connection External Device Manager Input This function may not be supported depending on the model. - 190 -
  • Samsung Q60C | User Manual - Page 191
    difficulties with sound, these steps may help resolve the problem. How can I connect an audio device to the how to connect an audio device, run Connection Guide. • (left directional button) Connected Devices Connection Guide Audio Device There is no sound or the your service provider. - 191 -
  • Samsung Q60C | User Manual - Page 192
    connected, and there is no sound. Check whether Digital Output Audio Format is set to Pass-Through. If a soundbar or A/V receiver that does not support Dolby Digital+ is used and Pass-Through is selected, there is no sound when a Dolby Digital+ source is received. It is recommended to set Digital
  • Samsung Q60C | User Manual - Page 193
    Guide function in Voice Guide Settings. • (left directional button) Settings Voice Guide Try Now Settings All Settings General & Privacy Accessibility Voice Guide the eARC can be used only when the Soundbar or A/V receiver supports the eARC feature. The sound is not heard clearly. Change to an
  • Samsung Q60C | User Manual - Page 194
    the Samsung Soundbar to the TV via Bluetooth, the power turns off and on together. It may not be supported depending on the Samsung Soundbar model. When you connect an audio device that supports HDMI eARC to the HDMI (eARC) port on the TV, the power turns off and on together. - 194
  • Samsung Q60C | User Manual - Page 195
    has difficulties receiving broadcasts, these steps may help resolve the problem. "Weak or No Signal" displayed in TV mode turn on the caption function on the device. For more information, contact your service provider. Broadcasting is deactivated. Broadcasting is only available when Source is set
  • Samsung Q60C | User Manual - Page 196
    may help resolve the problem. The "Mode Not Supported" message appears. Adjust the output resolution of the external device to a resolution supported by the TV. The to your mobile device, read the instructions at Smartphone Screen Sharing (Smart View) in Connection Guide, and then try to connect.
  • Samsung Q60C | User Manual - Page 197
    external devices (takes approximately 2 minutes). • (left directional button) Troubleshooting Connected Devices Connection Guide Video Device HDMI When using a set-top box or cable box, a blank or flickering screen. For the PC supported resolution, refer to "Read Before Connecting a Computer
  • Samsung Q60C | User Manual - Page 198
    TV is able to connect to the internet normally via the cable connection, there might be a problem with the wireless router. In this case, try using a different wireless router. Wired networks are not supported by some models. Wired network connection failed. Check if the LAN cable is plugged in on
  • Samsung Q60C | User Manual - Page 199
    Anynet+ (HDMI-CEC) Issues When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. What is Anynet+? You can use the TV's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are connected to the TV via an HDMI cable. For example, if a connected
  • Samsung Q60C | User Manual - Page 200
    I want to start Anynet+. I also want the connected devices to turn on when the TV is turned on. Move the focus to the Anynet+ device at (left directional button) Connected Devices Sources, press the down directional button to move to Anynet+ (HDMI-CEC), and then press the Select button. Check
  • Samsung Q60C | User Manual - Page 201
    the remote control isn't working, these steps may help resolve the problem. The remote control does not work. The connection between the remote control external devices. When the symptom persists, set it manually in Universal Remote Setup. (left directional button) Connected Devices - 201 -
  • Samsung Q60C | User Manual - Page 202
    Schedule recording aren't working, these steps may help resolve the problem. The Timeshift or recording function cannot be used. Check if is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area. Cannot record videos received from an
  • Samsung Q60C | User Manual - Page 203
    is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area. The recorded files on the TV are not work properly if the recording file has a problem. If the problem persists, check the recording file. This function is not available in the
  • Samsung Q60C | User Manual - Page 204
    steps may help resolve the problem. I launched an app, but it's in a different language. How can I change the language? Languages supported by an app may be by the TV but by the application service provider. Refer to the Help section on the application service provider's website. The Smart Hub
  • Samsung Q60C | User Manual - Page 205
    playback. This problem may occur with unsupported files or high-bitrate files. Most files can be played back, but some files may not play smoothly. Some files can't be played. Some files that use an unsupported codec may not be played back. Make sure that the codec is supported by the TV
  • Samsung Q60C | User Manual - Page 206
    Voice Assistant isn't working, these steps may help resolve the problem. The microphone is off. Turn on the microphone switch the microphone switch may differ depending on the model. This function may not be supported depending on the model or geographical area. The voice commands do not work well
  • Samsung Q60C | User Manual - Page 207
    speak. Turn on the Voice Wake-up function. • Explore Now Settings Voice Wake-up This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area. Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no
  • Samsung Q60C | User Manual - Page 208
    to the side. Remove the base stand from the TV and reassemble it. The stand is wobbly or crooked. Refer to the Unpacking and Installation Guide and make sure that the stand is assembled correctly. - 208 -
  • Samsung Q60C | User Manual - Page 209
    . To remove the stand, follow the attachment steps in reverse order. The Unpacking and Installation Guide can be downloaded from the Samsung Electronics website at https:// www.samsung.com/support/. A POP (TV's internal banner ad) appears on the screen. Change Usage Mode to Home Mode. • (left
  • Samsung Q60C | User Manual - Page 210
    run the Smart Hub and TV factory reset functions. • Video Test This function may not be supported depending on the geographical area. • Picture Test Try Now • Sound Test Try Now • HDMI Troubleshooting • Signal Information Try Now • Smart Hub Connection Test Try Now • Reset Smart Hub Try Now - 210
  • Samsung Q60C | User Manual - Page 211
    factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications. • (left directional button) Try Now Settings Support Device Care Self Diagnosis Reset Smart Hub Reset picture Resets current picture
  • Samsung Q60C | User Manual - Page 212
    5 or more seconds. Continue holding the button Requesting service (left directional button) Settings Support Device Care Request Support Try Now You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, enter the required item, move
  • Samsung Q60C | User Manual - Page 213
    Guidance Provides a menu and a remote control guide that aid the visually impaired. Learn Menu Screen on the Samsung Smart Remote or Remote Control. The Samsung Smart Remote may not be supported depending on the model or geographical area. Orientation of the Samsung Smart Remote or Remote
  • Samsung Q60C | User Manual - Page 214
    sound. - Press and hold the (Volume) button to open the Accessibility Shortcuts menu. - Briefly press the (Channel) button to open the Guide. - Press and hold the (Channel) button to open the Channel List. This function may not be supported depending on the model or geographical area. - 214 -
  • Samsung Q60C | User Manual - Page 215
    and descriptions on their functions. This function may not be supported depending on the model or geographical area. Running the Accessibility , for example, to change the speed of Voice Guide. The TV will not verbalize this menu unless Voice Guide is already turned on. 1. Press the button.
  • Samsung Q60C | User Manual - Page 216
    Privacy Voice Voice Assistant) Try Now (left directional button) Bixby may not be supported depending on the model or geographical area. Settings All To use Bixby, the TV say to control the TV. These can be used together with Voice Guide to give you voice input and voice output. You can use the
  • Samsung Q60C | User Manual - Page 217
    descriptions on Internet, Search, and other smart services. Move to Voice Guide and press the Select button to enable/disable can overlap when both are used. This feature is enabled when Digital Closed Caption is supported. *open caption: Included in content. You cannot turn on or off its display.
  • Samsung Q60C | User Manual - Page 218
    is available only in the programs that provide captions. Your TV supports the caption from the broadcaster. Using this function, the caption can Zoom. This function may not be supported depending on the model or geographical area. • Sign Language Guide Settings Provides a description of menu items
  • Samsung Q60C | User Manual - Page 219
    to make the picture or text bigger. You can adjust the zoom level or move the zoom area by following the displayed instructions. This function may not be supported depending on the model or geographical area. • Multi-output Audio You can turn on both the TV speaker and Bluetooth headphone designed
  • Samsung Q60C | User Manual - Page 220
    black and white to sharpen blurred edges caused by colors. If Grayscale is on, some Accessibility menus are not available. This function may not be supported depending on the model or geographical area. • Color Inversion You can invert the colors of the text and background displayed on the TV screen
  • Samsung Q60C | User Manual - Page 221
    enter a PIN). Press the or button on the Samsung Smart Remote or Remote Control and the virtual numeric pad with 2 rows appears on screen. Voice Guide speaks "virtual numeric pad, 6" which indicates that the number strip is on screen and the focus is on the number 6. This strip has the following
  • Samsung Q60C | User Manual - Page 222
    they are available. To view more detailed program information, press and hold the Select button. Voice Guide will say more details such as a synopsis of the program. Press the left or right directional the program details. This function may not be supported depending on the geographical area. - 222 -
  • Samsung Q60C | User Manual - Page 223
    Guide." This function may not be supported depending on the model or geographical area. The information in the Guide is for digital channels only. Analog channels are not supported. If the Clock is not set, the Guide then select Auto or Manual. If you select Manual, you can move to the Date or Time menu
  • Samsung Q60C | User Manual - Page 224
    live TV on the selected channel and program. Other options in the guide In the Guide, move to a broadcast scheduled program, and then press the Select button not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area. • Stop You can stop
  • Samsung Q60C | User Manual - Page 225
    start and end times of scheduled program recordings. This function is not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area. • Schedule Viewing You can schedule the viewing of a broadcast scheduled program. • Schedule Recording You can
  • Samsung Q60C | User Manual - Page 226
    You can set up a schedule viewing on two screens. • The Guide Screen On the Guide screen, select a program you would like to view, and then the Select button to open Schedule Manager or Recordings. If the TV supports the Recordings function, press the directional buttons to move to Schedules. 4.
  • Samsung Q60C | User Manual - Page 227
    box. You do not need to use this function if your TV is connected to a cable box or satellite box. This function may not be supported depending on the incoming broadcast signal. • Samsung TV Plus While the TV is connected to the network, you can watch popular programs or highlights for
  • Samsung Q60C | User Manual - Page 228
    not available in the U.S.A. and Canada. This function may not be supported depending on the model or geographical area. Read all precautions before using Stop. To record a program that is on later, move to the program in the Guide, and then press the Select button. You will get a pop-up menu. Use
  • Samsung Q60C | User Manual - Page 229
    Recording the program you are watching To display a menu for recording a program or starting the Timeshift function, press the button twice or press the button while watching the program. You can select the following functions on the menu: • Record Immediately starts to record the program you are
  • Samsung Q60C | User Manual - Page 230
    . Use the left and right directional buttons to move to the required option, and then press the Select button. This function may not be supported depending on the model or geographical area. Deleting a recorded program You can delete any recorded program. 1. Go to the list of Recordings to delete
  • Samsung Q60C | User Manual - Page 231
    If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select Reset Smart Hub ( (left directional button) Settings Support Device Care Self Diagnosis Reset Smart Hub). Try Now • Search Search for channels, programs, movies, and apps offered
  • Samsung Q60C | User Manual - Page 232
    turned off, you can use the Art mode function to edit image content, such as artworks, photos, or to display the content. This function is supported only in The Frame. For more information, refer to "Using Art Mode." • Game Play games from the TV screen by connecting a Controller to the TV
  • Samsung Q60C | User Manual - Page 233
    embedded in your TV. (left directional button) Settings Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. Alternatively, you can download a copy of the e-Manual from Samsung's website (https://www.samsung.com). Words in blue (e.g., Internet
  • Samsung Q60C | User Manual - Page 234
    Using Bixby Set Voice Assistant to Bixby. A guide to using Bixby to control your TV. To does not understand the command, try again with more precise pronunciation. This function may not be supported depending on the model or geographical area. You can find a detailed description of the voice
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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model
Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Learn Menu Screen link below.
"Learn Menu Screen
" Link