Samsung RF31FMESBSR User Manual Ver.0.4 (English, French, Spanish) - Page 47

Problem, Solution

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03 TROUBLESHOOTING PROBLEM Frost forms on the walls of the freezer. Water dispenser is not functioning. Auto close system does not work with the freezer door. Sparkling water is not dispensed. The taste of the sparkling water is weak. SOLUTION • Is the air vent blocked? Remove any obstructions so air can circulate freely. • Allow sufficient space between the stored foods for efficient air circulation. • Is the freezer drawer closed properly? • Is the water line connected and the shut-off valve opened? • Has the water supply line tubing been crushed or kinked? • Make sure the tubing is free and clear of any obstruction. • Is the water tank frozen because the fridge temperature is too low? Try selecting a warmer setting on the Digital display. • Is the Child Lock on? • Is there an imbalance between the right and left parts of the door? • Open and close the door smoothly 1~2 times. After you do this, the auto close system usually works properly again. • Try opening the door smoothly to avoid unbalancing the right part and the left part of the door. • Is the water line connected and the shut-off valve opened? • Is the Sparkling water icon selected? • Is the Sparkling Water Production Function Off icon on? Press the Cubed/Crushed button for 3 seconds to turn on sparkling water production. The refrigerators are being manufactured with the Sparkling Water Production function being set to "OFF". • Is the sparkling water icon blinking? If the sparkling water icon is blinking, the refrigerator is in the middle of producing sparkling water. Please wait until the icon stops blinking. • Is the Sparkling Water Cylinder empty? If the sparkling cylinder is empty, water might not be dispensed or the dispensed water might be weak. Please change the cylinder. • Is the refrigerator door open? If the door is open, Sparkling water/Water/Ice are not dispensed. • Is the cylinder lever unlocked? Please open the cylinder cover and lock the cylinder lever. • Is the Child Lock on? • Increase the carbonation level of the sparkling water. • When the taste of the sparkling water is too weak or there is no other taste than water, replace the Cylinder with a new one. Troubleshooting _47

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Troubleshooting
_47
03 TROUBLESHOOTING
PROBLEM
SOLUTION
Frost forms on
the walls of the
freezer.
•
Is the air vent blocked? Remove any obstructions so air can circulate freely.
•
Allow sufficient space between the stored foods for efficient air circulation.
•
Is the freezer drawer closed properly?
Water
dispenser is not
functioning.
•
Is the water line connected and the shut-off valve opened?
•
Has the water supply line tubing been crushed or kinked?
•
Make sure the tubing is free and clear of any obstruction.
•
Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
•
Is the Child Lock on?
Auto close
system does
not work with
the freezer
door.
•
Is there an imbalance between the right and left parts of the door?
•
Open and close the door smoothly 1~2 times. After you do this, the auto
close system usually works properly again.
•
Try opening the door smoothly to avoid unbalancing the right part and the
left part of the door.
Sparkling
water is not
dispensed.
•
Is the water line connected and the shut-off valve opened?
•
Is the Sparkling water icon selected?
•
Is the Sparkling Water Production Function Off icon on?
Press the Cubed/Crushed button for 3 seconds to turn on sparkling water
production.
The refrigerators are being manufactured with the Sparkling Water
Production function being set to “OFF”.
•
Is the sparkling water icon blinking?
If the sparkling water icon is blinking, the refrigerator is in the middle of
producing sparkling water.
Please wait until the icon stops blinking.
•
Is the Sparkling Water Cylinder empty?
If the sparkling cylinder is empty, water might not be dispensed or the
dispensed water might be weak. Please change the cylinder.
•
Is the refrigerator door open?
If the door is open, Sparkling water/Water/Ice are not dispensed.
•
Is the cylinder lever unlocked?
Please open the cylinder cover and lock the cylinder lever.
•
Is the Child Lock on?
The taste of the
sparkling water
is weak.
•
Increase the carbonation level of the sparkling water.
•
When the taste of the sparkling water is too weak or there is no other taste
than water, replace the Cylinder with a new one.