Samsung SCX-4300 User Manual (ENGLISH) - Page 46

Troubleshooting

9.

4

Understanding display messages

Messages appear on the Smart Panel program window or the

control panel display to indicate the machine’s status or errors.

Refer to the tables below to understand the messages’ meaning

and correct the problem if necessary. Messages and their

meanings are listed in alphabetical order.

N

OTE

: When you call for service, it is very convenient to tell

the service representative the display message.

Display

Meaning

Suggested solutions

Door Open

The

front cover

or

rear cover

is

not securely

latched.

Close the cover until it locks

into place.

Hsync Error

A problem has

occurred in the LSU

(Laser Scanning

Unit).

Unplug the

power cord

and

plug it back in. If the problem

persists, please call for service.

Invalid Toner

You have used an

unauthorized

cartridge.

You must use a Samsung

approved cartridge.

Jam 1 or Install

Toner

• The

toner

cartridge

is not

installed.

•

Paper has

jammed in the

fuser area or in

the manual

feeder.

•

Install the Samsung genuine

toner cartridge

designed

for your machine. Otherwise

reinstall

toner cartridge

at

several times. See page 2.2.

•

Clean the paper jam. See

page 9.1.

Low Heat Error

There is a problem

in the fuser unit.

Unplug the

power cord

and



[LSU Error]

A problem has

occurred in the LSU

(Laser Scanning

Unit).

Unplug the

power cord

and



[No Paper]

Add Paper

The paper in the

paper input tray

has run out.

Load paper in the

paper input

tray

. See page 2.3.

Open Heat Error

There is a problem

in the fuser unit.

Unplug the

power cord

and



[Over Heat]

There is a problem

in the fuser unit.

Unplug the

power cord

and



[Paper Jam 0]

Open/Close

Door

Paper has jammed

in the feeding area

of the

paper

input tray

.

Clear the jam. See page 9.1.

[Paper Jam 1]

Open/Close

Door

Paper has jammed

in the fuser area or

in the

manual

feeder

.


[Paper Jam 2]

Check Inside

Paper has jammed

in the paper exit

area.


Power Failure

Power has turned

off then on and the

machine’s memory

has not been back

up.

The job which you were trying

to do before the power failure

must be completely re-done.

Scanner Error

There is a problem

in the scanner unit.

Unplug the

power cord

and



Toner Empty

Replace Toner

The toner cartridge

has run out.

Replace the toner cartridge with

a new one. See page 8.4.

Toner

Exhausted

Replace Toner

To prevent serious

pollution or

breakdown of

printer, the printer

stops printing.


a new one. See page 8.4.

Toner Low

The toner is almost

empty.

Take out the toner cartridge

and gently shake it. By doing

this, you can temporarily

reestablish printing operations.

NonSamsung

Toner Replace

Toner

The toner cartridge

is not a Samsung-

genuine cartridge.


a Samsung-genuine.

Display

Meaning

Suggested solutions

Section	Page
Contents	6
Safety information	8
Introduction	14
Special features	14
Understanding component locations	15
Front view	15
Rear view	15
Control panel functions	16
Getting started	17
Setting up your machine	17
Finding more information	17
Selecting a location	18
Installing the toner cartridge	18
Loading paper	19
Making connections	21
Turning the machine on	21
Setting up the machine system	22
Overview of control panel menus	22
Changing the display language	22
Using the save modes	22
Toner save mode	22
Power save mode	22
Printer software overview	23
Supplied printer software	23
Programs for windows	23
Macintosh printer driver	23
Printer driver features	23
System requirements	24
Loading original documents and paper	25
Loading document	25
Selecting print materials	26
Supported paper types and sizes	26
Paper size supported in each mode	27
Guidelines for selecting and storing print materials	27
Loading paper	29
In the paper input tray	29
In the manual feeder	29
Setting the paper size and type	30
Selecting an output location	30
Printing to the output tray (Face down)	30
Printing to the rear cover (Face up)	31
Copying	32
Copying	32
Changing the settings for each copy	32
Reduced/Enlarged copy	32
Darkness	32
Original type	32
Changing the default settings	33
Using special copy features	33
Clone copying	33
Auto Fit copying	33
ID Card copying	33
2-UP copying	34
Poster copying	34
Setting the time out option	34
Basic printing	35
Printing a document	35
Canceling a print job	35
Scanning	36
Scanning basics	36
Ordering toner cartridge	37
Toner cartridges	37
How to purchase	37
Maintenance	38
Printing reports	38
Clearing memory	38
Cleaning your machine	38
Cleaning the outside	38
Cleaning the inside	38
Cleaning the drum	39
Cleaning the scan unit	39
Maintaining the toner cartridge	40
Redistributing the toner cartridge	40
Replacing the toner cartridge	41
Consumable and replacement parts	41
Troubleshooting	43
Clearing paper jams	43
In the paper input tray	43
In the manual feeder	43
In the fuser area or around the toner cartridge	44
In the paper exit area	44
Tips for avoiding paper jams	45
Understanding the Status LED	45
Understanding display messages	46
Solving other problems	47
Paper feeding problems	47
Printing problems	47
Printing quality problems	49
Copying problems	51
Scanning problems	51
Common windows problems	52
Common Linux Problems	52
Common macintosh problems	54
Specifications	55
General specifications	55
Scanner and copier specifications	55
Printer specifications	56
Index	57
Software section	60
Software section Contents	61
Installing Printer Software in Windows	64
Installing Printer Software	64
Reinstalling Printer Software	66
Removing Printer Software	66
Basic Printing	67
Printing a Document	67
Printing to a file (PRN)	68
Printer Settings	68
Layout Tab	69
Paper Tab	69
Graphics Tab	70
Extras Tab	71
About Tab	71
Printer Tab	71
Using a Favorite Setting	72
Using Help	72
Advanced Printing	73
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	73
Printing Posters	74
Printing a Reduced or Enlarged Document	74
Fitting Your Document to a Selected Paper Size	74
Using Watermarks	75
Using an Existing Watermark	75
Creating a Watermark	75
Editing a Watermark	75
Deleting a Watermark	75
Using Overlays	76
What is an Overlay?	76
Creating a New Page Overlay	76
Using a Page Overlay	76
Deleting a Page Overlay	76
Sharing the Printer Locally	77
Setting Up a Host Computer	77
Setting Up a Client Computer	77
Using Smart Panel	78
Understanding Smart Panel	78
Opening the Troubleshooting Guide	78
Changing the Smart Panel Program Settings	79
Scanning	80
Scanning Using Samsung SmarThru	80
Uninstalling Samsung SmarThru	80
Using Samsung SmarThru	80
Using Onscreen Help File	81
Scanning Process with TWAIN- enabled Software	82
Scanning Using the WIA Driver	82
Windows XP	82
Windows Vista	82
Windows 7	82
Using Your Printer in Linux	83
Getting Started	83
Installing the Unified Linux Driver	83
Installing the Unified Linux Driver	83
Uninstalling the Unified Linux Driver	84
Using the Unified Driver Configurator	85
Opening the Unified Driver Configurator	85
Printers Configuration	85
Scanners Configuration	86
Ports Configuration	86
Configuring Printer Properties	87
Printing a Document	87
Printing from Applications	87
Printing Files	88
Scanning a Document	88
Using the Image Manager	89
Using Your Printer with a Macintosh	91
Installing Software	91
Setting Up the Printer	92
For a Network-connected	92
For a USB-connected	92
Printing	93
Printing a Document	93
Changing Printer Settings	93
Printing Multiple Pages on One Sheet of Paper	95
Scanning	95
Software section Index	96
A	96
C	96
D	96
E	96
F	96
G	96
H	96
I	96
L	96
M	96
N	96
O	96
P	96
R	96
S	96
T	97
U	97

Samsung SCX-4300 User Manual (ENGLISH) - Page 46

Understanding display messages, Display, Meaning, Suggested solutions - scanner error

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