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Samsung SCX-4720F User Manual (user Manual) (ver.3.00) (English) - Page 216

Printing Problems, Condition, Possible cause, Suggested solutions

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Condition Envelopes skew or fail to feed correctly. Suggested solutions Ensure that the paper guides are against both sides of the envelopes. Printing Problems Condition Possible cause Suggested solutions The machine The machine is not does not print. receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Samsung SCX-4x20 Series PCL 6 as your default printer in your Windows. Check the machine for the following: • The front door is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. After locating the problem, clear it. • Close the door. • Clear the paper jam. See page 9.5. • Load paper. See page 2.7. • Install the toner cartridge. See page 2.5. If a printer system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the printer cable and reconnect it. The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable. The port setting is Check the Windows printer setting to incorrect. make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make 9 sure that the machine is attached to the correct one. The machine may be Check the printer properties to ensure configured incorrectly. that all of the print settings are correct. The printer driver may be incorrectly installed. Repair the printer software. See page 2.34. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. TROUBLESHOOTING 9.17

Section	Page
SCX-4720 Series	1
Contents	5
1 Introduction	24
Special Features	25
Understanding Component Locations	28
Front View	28
Rear View	29
Control Panel Functions	30
2 Getting Started	34
Unpacking	35
Selecting a Location	37
Installing the Toner Cartridge	38
Loading Paper	40
Making Connections	44
Turning the Machine On	47
Changing the Display Language	48
Setting the Machine ID (SCX-4720F/4720FS Only)	49
Entering Characters Using the Number Keypad	50
Setting the Date and Time	52
Changing the Clock Mode	53
Setting the Paper Size and Type	53
Setting Sounds (SCX-4720F/4720FS Only)	54
Speaker, Ringer, Key Sound, and Alarm Sound	54
Speaker Volume	55
Using the Save Modes	56
Toner Save Mode	56
Toll Save Mode (SCX-4720F/4720FS Only)	56
Power Save Mode	57
Scan Lamp Save Mode	58
About Samsung Software	59
Printer Driver Features	60
Installing Samsung Software in Windows	61
System Requirements	61
Installing Samsung Software	62
Installing Samsung SmarThru 4	65
Repairing Software	67
Removing Software	68
Uninstalling the MFP Driver	68
Uninstalling Samsung SmarThru	69
Using the Printer Settings Utility	70
3 Paper Handling	74
Selecting Print Materials	75
Paper Type, Input Sources, and Capacities	75
Guidelines for Paper and Special Materials	76
Loading Paper	77
In the Standard Tray	77
In the Multipurpose Tray	79
Using the Manual Feed Mode	81
Selecting an Output Location	83
Printing to the Front Output Tray (Face down)	83
Printing to the Rear Output Slot (Face up)	84
4 Printing Tasks	86
Printing a Document in Windows	87
Canceling a Print Job	88
Printer Settings	89
Layout tab	90
Paper Tab	91
Graphic Tab	93
Extras Tab	95
About Tab	96
Printer Tab	96
Using a Favorite Setting	97
Using Help	97
Printing Multiple Pages on One Sheet of Paper	98
Printing Posters	99
Fitting Your Document to a Selected Paper Size	101
Printing a Reduced or Enlarged Document	102
Using Watermarks	103
Using an Existing Watermark	103
Creating a Watermark	104
Editing a Watermark	105
Deleting a Watermark	105
Using Overlays	106
What is an Overlay?	106
Creating a New Page Overlay	106
Using a Page Overlay	108
Deleting a Page Overlay	110
5 Copying	112
Loading Paper for Copying	113
Selecting the Paper Tray	113
Preparing a Document	114
Making Copies on the Document Glass	115
Making Copies from the Automatic Document Feeder	116
Setting Copy Options	118
Darkness	118
Original Type	118
Reduced/Enlarged Copy	119
Number of Copies	120
Using Special Copy Features	120
Clone Copying	121
Collation Copying	121
Auto Fit Copying	122
2 Sides on 1 Page Copying	122
2 Up or 4 Up Copying	123
Poster Copying	124
Changing the Default Settings	125
Setting the Time Out Option	126
6 Scanning	128
Scanning Basics	129
Scanning From the Control Panel to an Application	130
Scanning Using Samsung SmarThru	131
Using Onscreen Help File	133
Scanning Using the WIA Driver	134
Scanning to USB Flash Drive	135
Scanning Using the Network Scan (SCX-4720F/4720FS Only)	136
About Network Scan	136
Installing the Network Scan Program	136
Setting the Network Scan Option	137
Scanning Using Network Scan	137
Setting Network Scan Timeout	139
7 Faxing (SCX-4720F/4720FS Only)	140
Changing the Fax Setup options	141
Available Fax Setup Options	142
Loading a Document	145
Selecting the Paper Tray	148
Adjusting the Document Resolution	148
Sending a Fax Automatically	150
Sending a Fax Manually	151
Redialing the Last Number	151
Confirming Transmission	152
Automatic Redialing	152
About Receiving Modes	153
Loading Paper for Receiving Faxes	154
Receiving Automatically in Fax Mode	154
Receiving Manually in Tel Mode	154
Receiving Automatically in Ans/ Fax Mode	155
Receiving Manually Using an Extension Telephone	155
Receiving Faxes Using the DRPD Mode	156
Receiving Faxes in the Memory	157
One-touch Dialing	158
Storing a Number for One-touch Dialing	158
Sending a Fax using a One-touch Number	159
Speed Dialing	160
Storing a Number for Speed Dialing	160
Sending a Fax using a Speed Dial Number	161
Group Dialing	162
Setting a Group Dial Number	162
Editing Group Dial Numbers	163
Sending a Fax Using Group Dialing (Multi-address Transmission)	164
Searching for a Number in Memory	165
Searching Sequentially through the Memory	165
Searching with a Particular First Letter	165
Printing a Phonebook List	166
Sending Broadcast Faxes	167
Sending a Delayed Fax	168
Sending a Priority Fax	170
Adding Documents To a Scheduled Fax	172
Canceling a Scheduled Fax	173
Using Secure Receiving Mode	174
Printing Reports	175
Using Advanced Fax Settings	177
Changing Setting Options	178
Advanced Fax Setting Options	178
8 Maintenance	180
Clearing the Memory	181
Cleaning Your Machine	182
Cleaning the Outside	182
Cleaning the Inside	182
Cleaning the Scan Unit	184
Maintaining the Toner Cartridge	185
Redistributing Toner	186
Replacing the Toner Cartridge	187
Setting Notify Toner Option (SCX-4720F/ 4720FS Only)	189
Cleaning the Drum	190
Ignoring the Toner Empty Message	191
Consumables and Replacement Parts	192
Replacing the ADF Rubber Pad	193
Setting E-mail Notification	195
Setting the Machine Setup tab	195
Setting the Contact Information tab	198
9 Troubleshooting	200
Clearing Document Jams	201
Input Misfeed	201
Exit Misfeed	202
Roller Misfeed	203
Clearing Paper Jams	204
In Tray 1	204
In Optional Tray 2	205
In the Fuser Area or Around the Toner Cartridge	206
In the Paper Exit Area	208
In the Multipurpose Tray	209
Tips for Avoiding Paper Jams	210
Clearing LCD Error Messages	211
Solving Other Problems	215
Paper Feeding Problems	215
Printing Problems	216
Printing Quality Problems	218
Copying Problems	223
Scanning Problems	224
Fax Problems (SCX-4720F/4720FS Only)	225
Common Linux Problems	227
Troubleshooting PostScript Errors (SCX-4720F/4720FS only)	230
Common Macintosh Problems (SCX-4720F/4720FS only)	231
10 Using USB Flash Drive	232
About USB Flash Drives	233
Installing a USB Flash Drive	233
Scanning to USB Flash Drive	234
Scanning With Default Settings	234
Scanning With Your Own Settings	235
Managing the USB Flash Drive	237
Changing the Default Settings	237
Deleting an Image File	238
Formatting the USB Flash Drive	239
Viewing the USB Memory Status	240
Printing From the USB Flash Drive	241
Backing Up Data	242
A Using Your Machine In Linux	244
Getting Started	245
Installing the MFP Driver	246
System Requirements	246
Installing the MFP Driver	247
Uninstalling the MFP Driver	249
Using the MFP Configurator	250
Opening the MFP Configurator	250
Printers Configuration	251
Scanners Configuration	252
MFP Ports Configuration	253
Configuring Printer Properties	254
Printing a Document	255
Printing from Applications	255
Printing Files	256
Scanning a Document	257
Using the Image Editor	260
B Using Windows PostScript Driver (SCX-4520S/4720FS Only)	262
Installing PostScript Drivers	263
Installing PostScript Drivers	263
Repairing PostScript Drivers	265
Removing PostScript Drivers	265
Using PostScript Printer Driver Features	266
Accessing Printer Properties	266
Printer Settings	267
C Printing From a Macintosh (SCX-4520S/4720FS Only)	270
Installing Software for Macintosh	271
Setting Up the Machine	273
For a Network-connected Macintosh	273
For a USB-connected Macintosh	274
Printing a Document	275
Canceling a Print Job	276
Using Advanced Printing Features	276
Printing Multiple Pages on One Sheet of Paper	276
Scheduling a Print Job	277
D Using Your Machine on a Network	278
About Sharing the Machine on a Network	279
Setting Up a Locally-Shared Machine	280
In Windows 95/98/Me	280
In Windows NT 4.0/2000/XP	281
Setting Up a Network-Connected Machine	282
Configuring Network Parameters on the Control Panel	282
E Installing Machine Options	292
Installing Memory DIMM	293
Removing a Memory DIMM	296
Installing a Network Interface Card	297
Installing an Optional Tray	301
Setting Tray 2 in the Printer Properties	303
F Specifications	306
General Specifications	307
Scanner and Copier Specifications	308
Printer Specifications	309
Facsimile Specifications (For the SCX-4720F/4720FS)	310
Paper Specifications	311
Overview	311
Supported Sizes of Paper	312
Guidelines for Using Paper	313
Paper Specifications	314
Paper Output Capacity	314
Paper Storage Environment	314