Samsung SCX 5530FN User Guide - Page 78

Understanding display messages Messages appear on the Smart Panel program window or the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. Note When you call for service, it is very convenient to tell the service representative the display message. Messages in the colored cells are available only with SCX-5530FN. Message Meaning Suggested solutions Authentication Failure Cancel? Yes [COMM. Error] Connection Error Connection Failed Data Read Fail Check USB Mem. Data Write Fail Check USB Mem. Document Jam Door Open The ID or password you entered is incorrect. Enter the correct ID or password. Your machine's memory has become full while trying to store an original into memory. To cancel the fax job, press the OK button to accept Yes. If you want to send those pages that have been successfully stored, press the OK button to accept No. You should send the remaining pages later, when memory is available. The machine has a communication problem. Ask the sender to try again. Connection with the Check the server settings SMTP server failed. and the network cable. The protocol you have entered is not supported or server port is wrong. Check the protocol or server port. Time expired while reading data. Try again. Storing to the USB memory failed. Check the available USB memory space. The loaded original has jammed in the ADF. The front cover or rear cover is not securely latched. Clear the jam. See page 14.1. Close the cover until it locks into place. Message Duplex Jam 0 Check Inside Duplex Jam 1 Open/Close Door Enter Again File Access Denied File Name Exist File Name Over Limit File Format Not Supported Fuser Door Open Group Not Available [Incompatible] Meaning Suggested solutions Paper has jammed during duplex printing. Clear the jam. See page 14.5. Paper has jammed during duplex printing. Clear the jam. See page 14.6. You entered an unavailable item. Enter the correct item again. Login to the network server was successful. However, access to the file on the network server was denied. Change the server settings. The file name you have entered already exists. Enter a different file name. The file names you can use are from doc001 to doc999. However, all file names are used already. Delete unnecessary files. The selected file format is not supported. Use the correct file format. The fuser door is not securely latched. Open the rear cover and close the fuser door until it locks into place. For the location of the fuser door, see page 14.5. You have tried to select a group location number where only a single location number can be used, such as when adding locations for a Multiple Send operation. Use a speed dial number or dial a number manually using the number keypad. The machine has received a fax from which is registered as a junk fax.. The received fax data will be deleted. Reconfirm junk fax setup, see page 10.2. 14.7