SanDisk SDMX22-008G-A57K User Manual - Page 39

Tips & Troubleshooting

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Chapter 11 This chapter helps you get the most from your Sansa® Clip Zip™ MP3 player with tips and troubleshooting. Tips & Troubleshooting What music file formats does the Sansa Clip Zip MP3 player support? The Sansa MP3 Player will support MP3, WAV, WMA, secure WMA, FLAC, Ogg Vorbis, AAC (DRM-Free iTunes) and audiobook formats. How do I drag music files to my Sansa Clip Zip MP3 player? As long as the files are WMA, MP3, FLAC, AAC (DRM-Free iTunes) or Ogg Vorbis, they can be dragged into the Music folder. Secure WMA files cannot be dragged and dropped. Use Windows Media® Player 10 or higher to sync protected files. Which bit rates will the Sansa Clip Zip MP3 player support? The Sansa Clip Zip MP3 player will support 64-320Kbps for MP3 and 32-192Kbps for WMA. FLAC and Ogg Vorbis are variable bit rate. AAC bit rate range is 16-320Kbps. Why should I update the firmware? You should always update the player to the latest firmware to ensure that it functions correctly and has all the latest features. Visit www.sandisk.com/clipzip to download the Sansa Firmware Updater. Some of my music files are on my player, but cannot be played. When I select them, another song begins to play. What is wrong? You may not have purchased the rights to play the song on an additional device. To test this, try to play a song that you have copied from an older CD and converted to MP3 format. If you can play that song, but not the song that will not play, then you need to purchase the rights to play the song. Is the player compatible with podcasts? As long as the podcasts are in MP3 format and an appropriate bit rate (32-320 kbps), then the player should be capable of playing the files. Why does my player say unknown artist/album? Normally this is because the ID3 tags or WMA meta-data information is missing. On your computer, right-click the song, choose Properties, Summary tab then Advanced. Then you can input the data such as Artist, Album, Song Title, Track Number, Genre, and Year. Tips & Troubleshooting 35

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Tips & Troubleshooting
35
Chapter 11
This chapter helps you get the most from your Sansa
®
Clip Zip™
MP3 player with tips and troubleshooting
.
Tips & Troubleshooting
What music file formats does the Sansa Clip Zip MP3 player
support?
The Sansa MP3 Player will support MP3, WAV, WMA, secure WMA, FLAC, Ogg Vorbis, AAC
(DRM-Free iTunes) and audiobook formats.
How do I drag music files to my Sansa Clip Zip MP3 player?
As long as the files are WMA, MP3, FLAC, AAC (DRM-Free iTunes) or Ogg Vorbis, they can be
dragged into the Music folder. Secure WMA files cannot be dragged and dropped. Use
Windows Media® Player 10 or higher to sync protected files.
Which bit rates will the Sansa Clip Zip MP3 player support?
The Sansa Clip Zip MP3 player will support 64-320Kbps for MP3 and 32-192Kbps for WMA.
FLAC and Ogg Vorbis are variable bit rate. AAC bit rate range is 16-320Kbps.
Why should I update the firmware?
You should always update the player to the latest firmware to ensure that it functions
correctly and has all the latest features. Visit
www.sandisk.com/clipzip
to download the
Sansa Firmware Updater.
Some of my music files are on my player, but cannot be played.
When I select them, another song begins to play. What is wrong?
You may not have purchased the rights to play the song on an additional device. To test this,
try to play a song that you have copied from an older CD and converted to MP3 format. If
you can play that song, but not the song that will not play, then you need to purchase the
rights to play the song.
Is the player compatible with podcasts?
As long as the podcasts are in MP3 format and an appropriate bit rate (32-320 kbps), then
the player should be capable of playing the files.
Why does my player say unknown artist/album?
Normally this is because the ID3 tags or WMA meta-data information is missing. On your
computer, right-click the song, choose Properties, Summary tab then Advanced. Then you
can input the data such as Artist, Album, Song Title, Track Number, Genre, and Year.