Sharp AR-337 Service Manual - Page 12

AR-287/337 AR-407/507 26. E-mail Status/E-mail Alerts A. Basic functions (1) Event driven type text message transmission by using MIB information of AR-PB2A (2) Management information which body has is coded and transmitted in a file type according to the schedule or in the event driven type. In this case, the specified mail software is used to receive and develop the data. The above functions are available as standard provision only when AR-PB2A and the AR-NC3D are installed. For (2), the software key protect is made. B. Main body specifications The body provides event information to the controller. The file generated by the ICU according to setup can be transmitted as an attached file as information for dealers. When a dealer's mail address is set, a file can be attached only to a mail which is transmitted to the mail address. To read the attached file, the specified mail software is required. That is, the attached file includes numeral information of each main body and event information in coded state. If the other mail software is used to receive, the display contents on the client side cannot be guaranteed. C. Print controller specifications The controllers, AR-PB2A, support the following transmission functions: · Text mail transmission by event driven setup and schedule driven setup · Mail transmission with an attached file by event driven setup and schedule driven setup. However, mail transmission with an attached file stated above is enabled only when the main body complies with generation of information of the attached file. That is, transmission of an attached file can be made only when the AR-PB2A is installed to the AR-287/ 337/407/507. For E-mail Status / Alerts without an attached file, as follows: (1) Additional machine information Information to identify the machine. The user administrator manually enters this information by using a browser. The information is displayed in the text of the mail. * These items of information are kept on the controller side or on the NIC side. · Machine name · Machine code · Installation place (2) Alert Message ID Event 1 Paper Jam Message !!! MISFEED HAS OCCURRED !!! 2 Toner Low !!! TONER SUPPLY IS LOW !!! 3 Toner Empty !!! ADD TONER !!! 4 Paper Empty !!! LOAD PAPER / XXX !!! 5 Service Required 6 PM Required !!! CALL FOR SERVICE !!! !!! MAINTENANCE REQUIRED !!! Condition When paper/document jam has occurred. If a jam is detected when the power is turned ON or reset, checking is made again. When toner LOW is detected for the first time. If toner LOW is detected when the power is turned ON or reset, checking is made again. When toner empty is detected for the first time. If toner empty is detected when the power is turned ON or reset, checking is made again. When paper empty is detected for the first time. If paper empty is detected when the power is turned ON or reset, checking is made again. No information on the number of steps of trays. Manual feed is not supported. When a tray empty is detected, information of all the trays that are empty at that time is delivered. When the machine enters the self-diagnosis mode. If detected when the power is turned ON or reset, checking is made again. When the maintenance counter or the developer counter reaches the specified count. If detected when the power is turned ON or reset, checking is made again. (3) Status Message a. Counter information When schedule driven is set, the total counter, the copy counter, and the printer counter are displayed in a mail address for general. These information items are supplied from the controller MIB. The "total counter" means the "effective paper counter" controlled by the ICU. b. Timer information For schedule drive message, the controller controls transmission time by means of the timer of the ICU timer of the machine, and transmits a mail. Timer setup is made from the Web setup page. D. Handling of transmission data In E-mail Alerts and E-mail Status, a transmission task is generated regardless of the job which is under process in the machine. These tasks are processed in the following rules: · When the machine receives a mail transmission request during a job process (copy scan, copy output, print output, other process) of the machine, it performs transmission process regardless of the job. · When the machine receives a mail transmission request under other situation, if the job is triggered during transmission process, the job is started. · When the machine receives a mail transmission request during the simulation mode, the request is accepted and transmission process is started. · When the machine receives a mail transmission request during the key operator program, it is accepted and transmission process is started. · When the controller sends two or more requests during a job, only the last request is accepted. 3/13/2000 2 - 12