Sharp AX-700S AX-700S Operation Manual - Page 36
Service Call Check / Troubleshooting Chart
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SERVICE CALL CHECK / TROUBLESHOOTING CHART SERVICE CALL CHECK If EE is displayed or you think the oven is not working properly, check the chart below before consulting a Sharp Authorized Servicer. This will help to prevent unnecessary service calls. TROUBLESHOOTING CHART ERROR MESSAGE / INFORMATION MESSAGE MESSAGE ON DISPLAY ACTION ERROR MESSAGE EE05 Press STOP/CLEAR and check that installation is correct. Check page 3. Be sure there is sufficient space surrounding the oven for proper performance. If there is sufficient space, descale by following the instructions on page 31. EE12 Press STOP/CLEAR and drain the water using DRAIN WATER instructions on page 13. EE15 Press STOP/CLEAR and descale using DESCALE instructions on page 31. Should these steps not restore the oven performance or should there be other error numbers in the display, disconnect the oven from the wall outlet, call or carry-in the oven to a Sharp Authorized Servicer. INFORMATION Fill reservoir. MESSAGE * There is not enough water in the reservoir for the chosen cooking operation. Remove reservoir and fill with water to the MAX mark. Place in the reservoir cavity correctly and push firmly into place. Press START. * If START pad is pressed while the oven is checking the water amount, this message may be displayed. Press START pad again. Check reservoir position. Remove the reservoir. Place in the reservoir cavity correctly and push firmly into place. Press START again. Wait until oven is cool. The oven is too hot to use either DEFROST or PROOF. Remove the food from the oven and allow oven to cool until display clears. Descaling necessary Follow step-by-step instructions for descaling on page 31. When the drained water in the base tray has white or gray grains in it, the oven needs descaling. The frequency of descaling will depend on the hardness of your water; the harder the water the more often descaling will be needed. If "Descaling necessary" appears frequently, you may use distilled water instead of tap water. This will reduce, but not eliminate, the need to descale. Water cannot be pumped. * Remove the reservoir and check that it is filled, the air holes are not clogged, the reservoir filter is not clogged and that there is no damage to the reservoir. When filled to the MAX mark, position the reservoir correctly and push firmly into place. Reprogram and touch START. * If message is still in the display, follow step-by-step instructions for descaling on page 31. * If message is still in the display, call or carry-in the oven to a Sharp Authorized Servicer. 34