Sharp MX-M310 MX-PB12 Printer Expansion Kit for the MX-M260 MX-M310 - Page 40

Troubleshooting

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ENGLISH TROUBLESHOOTING WHEN INSTALLATION WAS NOT SUCCESSFUL This section provides solutions to possible installation problems. See the following table of contents to locate the appropriate page for your question or problem. • The software cannot be installed 38 • The machine is not detected (when connected to a network 39 • The plug and play screen does not appear (USB connection in Windows 39 • The printer driver is not installed correctly by plug and play (USB connection in Windows 40 • The printer driver cannot be installed (Windows 2000/XP/Server 2003 40 Problem The software cannot be installed. Point to check Is there sufficient free space on your hard drive? Are you using an operating system that is not supported? Solution Delete any unneeded files and applications to increase free space on your hard drive. Make sure that the software can run on your operating system. For detailed information on installation requirements for each software program in Windows, click the [Display Readme] button in the installer. In a Macintosh environment, this can be checked in "ReadMe First" in the [US-English] folder ([English] folder in areas other than the U.S.) in the [Readme] folder of the "Software CD-ROM". 38

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ENGLISH
38
WHEN INSTALLATION WAS NOT
SUCCESSFUL
This section provides solutions to possible installation problems. See the following table of contents to
locate the appropriate page for your question or problem.
• The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
• The machine is not detected (when connected to a network).. . . . . . . . . . . . . . . . . . . . . . 39
• The plug and play screen does not appear (USB connection in Windows). . . . . . . . . . . . 39
• The printer driver is not installed correctly by plug and play (USB connection in
Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
• The printer driver cannot be installed (Windows 2000/XP/Server 2003) . . . . . . . . . . . . . . 40
Problem
Point to check
Solution
The software
cannot be installed.
Is there sufficient free space on
your hard drive?
Delete any unneeded files and applications to
increase free space on your hard drive.
Are you using an operating
system that is not supported?
Make sure that the software can run on your
operating system.
For detailed information on installation
requirements for each software program in
Windows, click the [Display Readme] button in
the installer.
In a Macintosh environment, this can be
checked in "ReadMe First" in the [US-English]
folder ([English] folder in areas other than the
U.S.) in the [Readme] folder of the "Software
CD-ROM".
TROUBLESHOOTING