Sharp MX-M310 MX-PB12 Printer Expansion Kit for the MX-M260 MX-M310 - Page 41

When Installation Was Not Successful

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WHEN INSTALLATION WAS NOT SUCCESSFUL Problem The machine is not detected (when connected to a network). The machine is not detected (when connected to a network). The plug and play screen does not appear (USB connection in Windows). Point to check Is the IP address of the machine configured? Is your computer connected to the same network as the machine? Is the machine power on? Is your computer connected correctly to the machine? Can your computer use a USB connection? Solution If the IP address of the machine is not configured, the machine will not be detected. Make sure that the IP address is configured correctly in "Network Settings" in the machine's administrator settings. Windows: If the machine and your computer are not connected to the same local area network, the machine will not be detected. If the two are connected to different sub-networks, click the [Specify condition] button and enter the machine's name (host name) or IP address to search for the machine. Macintosh: If multiple AppleTalk zones exist, select the zone to which the machine is connected from the menu. If the machine is powered off, it will not be detected. (In Windows, search again after powering on the machine.) Make sure that the cable is connected securely to the LAN connectors on your computer and the machine. Check the connections at the hub as well. ☞ CONNECTING TO A NETWORK (page 6) Check your computer whether or not a USB interface can be used on the Device Manager in your computer. (For information on "Device Manager", see Help in Windows.) If USB can be used, your controller chipset type and root hub will appear in "Universal Serial Bus controllers" in "Device Manager". (The items that appear will vary depending on your computer.) If these two items appear, USB should be useable. If a yellow exclamation point appears next to "Universal Serial Bus controllers" or the two items do not appear, refer to your computer manual or check with the manufacturer of your computer to enable USB and then reinstall the printer driver. 39

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39
WHEN INSTALLATION WAS NOT SUCCESSFUL
The machine is not
detected (when
connected to a
network).
Is the IP address of the
machine configured?
If the IP address of the machine is not
configured, the machine will not be detected.
Make sure that the IP address is configured
correctly in "Network Settings" in the machine's
administrator settings.
Is your computer connected to
the same network as the
machine?
Windows:
If the machine and your computer are not
connected to the same local area network, the
machine will not be detected. If the two are
connected to different sub-networks, click the
[Specify condition] button and enter the
machine's name (host name) or IP address to
search for the machine.
Macintosh:
If multiple AppleTalk zones exist, select the
zone to which the machine is connected from
the menu.
The machine is not
detected (when
connected to a
network).
Is the machine power on?
If the machine is powered off, it will not be
detected. (In Windows, search again after
powering on the machine.)
Is your computer connected
correctly to the machine?
Make sure that the cable is connected securely
to the LAN connectors on your computer and
the machine.
Check the connections at the hub as well.
☞
CONNECTING TO A NETWORK
(page 6)
The plug and play
screen does not
appear (USB
connection in
Windows).
Can your computer use a USB
connection?
Check your computer whether or not a USB
interface can be used on the Device Manager
in your computer. (For information on "Device
Manager", see Help in Windows.)
If USB can be used, your controller chipset type
and root hub will appear in "Universal Serial
Bus controllers" in "Device Manager". (The
items that appear will vary depending on your
computer.)
If these two items appear, USB should be
useable. If a yellow exclamation point appears
next to "Universal Serial Bus controllers" or the
two items do not appear, refer to your computer
manual or check with the manufacturer of your
computer to enable USB and then reinstall the
printer driver.
Problem
Point to check
Solution