Sharp UX B20 UX-B20 Operation Manual - Page 86

Reception and copying problems

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Problems and Solutions Reception and copying problems Problem Solution The fax machine doesn't receive documents automatically. • Make sure that the reception mode is set to FAX. If you subscribe to a distinctive ring service, make sure that the Distinctive Ring function is set to the correct ring pattern. If you do not subscribe to a distinctive ring service, make sure that Distinctive Ring is set to OFF SETTING. (See Distinctive Ring on page 66.) The printing paper comes out blank when you try to receive a document. • Make sure that the document is loaded properly in the feeder of the transmitting machine. Make a copy or print a report to confirm the printing ability of your machine. Print quality is poor. • The print cartridge may need alignment or cleaning. See page 77. The received document is • Ask the other party to send higher contrast faint. documents. • The print cartridge may need replacement. Make a copy or print a report to check your machine's printing ability. Received images are distorted. • Noise on the telephone line may cause distortion. Have the other party try sending the document again. • Make a copy or print a report on your fax machine. If the copy or report is also distorted, your fax machine may need service. The quality of copies is poor and/or dark vertical lines appear. • Any dirt or material on the scanning glass will cause spots to appear on copies and transmitted faxes. Clean the scanning glass as explained on page 74. 84

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Problems and Solutions
84
Reception and copying problems
Problem
Solution
The fax machine doesn't
receive documents
automatically.
•
Make sure that the reception mode is set to FAX. If
you subscribe to a distinctive ring service, make sure
that the Distinctive Ring function is set to the correct
ring pattern. If you do not subscribe to a distinctive
ring service, make sure that Distinctive Ring is set to
OFF SETTING. (See
Distinctive Ring
on page 66.)
The printing paper comes
out blank when you try to
receive a document.
•
Make sure that the document is loaded properly in the
feeder of the transmitting machine. Make a copy or
print a report to confirm the printing ability of your
machine.
Print quality is poor.
•
The print cartridge may need alignment or cleaning.
See page 77.
The received document is
faint.
•
Ask the other party to send higher contrast
documents.
•
The print cartridge may need replacement. Make a
copy or print a report to check your machine’s printing
ability.
Received images are
distorted.
•
Noise on the telephone line may cause distortion.
Have the other party try sending the document again.
•
Make a copy or print a report on your fax machine. If
the copy or report is also distorted, your fax machine
may need service.
The quality of copies is
poor and/or dark vertical
lines appear.
•
Any dirt or material on the scanning glass will cause
spots to appear on copies and transmitted faxes.
Clean the scanning glass as explained on page 74.