Sony DSC-F55 PictureGear v4.1 Lite User Guide - Page 23

In Case of Trouble

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In Case of Trouble If a problem occurs, please check the following items. Alternatively, restart the computer and run the Initialization Program. If you cannot resolve the problem, contact the location indicated in the operating manual for the device with which you received this software. Symptom PictureGear does not run Cause/Remedy There might be a problem with the PictureGear programme on the hard disk. ¡ Uninstall and then reinstall PictureGear (page 22). Sample slide do not display Click the sample slide folder in the folder list. If the slides still do not appear, there might be a problem with the sample slide data on the hard disk. ¡ Uninstall and then reinstall PictureGear (page 22). Not able to communicate with external device Check the settings for each device. ¡ Confirm that the baud rate and serial port settings match (page 17). ¡ Momentarily disconnect the external device's connection cable, then reconnect it. Selecting Single-Image View in View menu does not display the slide any larger Confirm that you have selected a slide in the List View to be viewed larger. Movies do not play The Movie Library version may be too old or not installed. ¡ Install the Microsoft DirectX Media Runtime provided on the PictureGear CD-ROM (page 10). Miscellaneous 23 GB

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23
GB
Miscellaneous
In Case of Trouble
If a problem occurs, please check the following items. Alternatively, restart
the computer and run the Initialization Program. If you cannot resolve the
problem, contact the location indicated in the operating manual for the
device with which you received this software.
Symptom
Cause/Remedy
PictureGear does not run
There might be a problem with the PictureGear
programme on the hard disk.
→
Uninstall and then reinstall PictureGear (page 22).
Sample slide do not display
Click the sample slide folder in the folder list. If the
slides still do not appear, there might be a problem
with the sample slide data on the hard disk.
→
Uninstall and then reinstall PictureGear (page 22).
Not able to communicate with
external device
Check the settings for each device.
→
Confirm that the baud rate and serial port settings
match (page 17).
→
Momentarily disconnect the external device’s
connection cable, then reconnect it.
Selecting Single-Image View in
View menu does not display
the slide any larger
Confirm that you have selected a slide in the List
View to be viewed larger.
Movies do not play
The Movie Library version may be too old or not
installed.
→
Install the Microsoft DirectX Media Runtime
provided on the PictureGear CD-ROM (page 10).