Sony DSC-P150/LJ Operating Instructions - Page 101

Computers, Use the AC Adaptor

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Computers Symptom Cause Solution You do not know if the OS - of your computer is compatible. p Check "Recommended computer environment" (pages 81 and 92). You cannot install the - USB driver. p In Windows 2000, log on as Administrator (authorized Administrators) (page 81). Your computer does not recognize your camera. • The camera is turned off. • The battery level is low. • You are not using the supplied cable for multi- use terminal (USB). • The cable for multi-use terminal (USB) is not connected firmly. • [USB Connect] is not set to [Normal] in the SET UP settings. • The USB connectors on your computer are connected to other equipment besides the keyboard, the mouse, and your camera. • The camera is not connected directly to your computer. • The USB driver is not installed. • Your computer does not properly recognize the device because you connected the camera and your computer with the cable for multi-use terminal (USB) before you installed the "USB Driver" from the supplied CD-ROM. p Turn on the camera (page 15). p Use the AC Adaptor (page 14). p Use the supplied cable for multi-use terminal (USB) (pages 83 and 93). p Disconnect the cable for multi-use terminal (USB) from both the computer and the camera, and connect it again firmly. Make sure that "USB Mode" is displayed on the LCD screen (page 83). p Set it to [Normal] (pages 45 and 114). p Disconnect all equipment other than the keybord and the mouse from the USB connectors (page 81). p Connect the camera directly to your computer without passing through a USB hub or other device (page 81). p Install the USB driver (page 82). p Delete the erroneously recognized device from your computer (page 85), then install the USB driver (page 82). You cannot copy images. • The camera is not correctly connected to your computer. • You are not using the correct copy procedure for your OS. • You attempted to shoot using a "Memory Stick" formatted by a computer. p Connect the camera and your computer correctly using the supplied cable for multi-use terminal (USB) (page 83). p Follow the designated copy procedure for your OS (pages 84, 85, 90 and 92). p Shoot using a "Memory Stick" formatted by your camera. Troubleshooting 101

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101
Troubleshooting
Computers
Symptom
Cause
Solution
You do not know if the OS
of your computer is
compatible.
—
p
Check “Recommended computer environment”
(pages 81 and 92).
You cannot install the
USB driver.
—
p
In Windows 2000, log on as Administrator (authorized
Administrators) (page 81).
Your computer does not
recognize your camera.
•
The camera is turned off.
•
The battery level is low.
•
You are not using the supplied cable for multi-
use terminal (USB).
•
The cable for multi-use terminal (USB) is not
connected firmly.
•
[USB Connect] is not set to [Normal] in the SET
UP settings.
•
The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse, and your camera.
•
The camera is not connected directly to your
computer.
•
The USB driver is not installed.
•
Your computer does not properly recognize the
device because you connected the camera and
your computer with the cable for multi-use
terminal (USB) before you installed the “USB
Driver” from the supplied CD-ROM.
p
Turn on the camera (page 15).
p
Use the AC Adaptor (page 14).
p
Use the supplied cable for multi-use terminal (USB) (pages 83
and 93).
p
Disconnect the cable for multi-use terminal (USB) from both
the computer and the camera, and connect it again firmly. Make
sure that “USB Mode” is displayed on the LCD screen
(page 83).
p
Set it to [Normal] (pages 45 and 114).
p
Disconnect all equipment other than the keybord and
the mouse
from the USB connectors (page 81).
p
Connect the camera directly to your computer without passing
through a USB hub or other device (page 81).
p
Install the USB driver (page 82).
p
Delete the erroneously recognized device from your computer
(page 85), then install the USB driver (page 82).
You cannot copy images.
•
The camera is not correctly connected to your
computer.
•
You are not using the correct copy procedure for
your OS.
•
You attempted to shoot using a “Memory Stick”
formatted by a computer.
p
Connect the camera and your computer correctly using the
supplied cable for multi-use terminal (USB) (page 83).
p
Follow the designated copy procedure for your OS
(pages 84, 85, 90 and 92).
p
Shoot using a “Memory Stick” formatted by your camera.