Sony NW-WS413 Help Guide Printable PDF - Page 156

Help Guide | What can I do to solve a problem?

Get Sony NW-WS413 PDF manuals and user guides View all Sony NW-WS413 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 156 highlights

Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 What can I do to solve a problem? If your Walkman does not function as expected, try the following steps to resolve the issue. Before restarting your Walkman, disconnect the Walkman from your computer and check that no content such as music is being played back. Otherwise, the data may be damaged. You can then restart the Walkman safely. 1. Check the topic on the issue in "Q&A." 2. Connect your Walkman to your computer to charge the battery. You may be able to resolve some issues by charging the battery. 3. Press and hold the button ( ) for about 10 seconds to restart your Walkman. 4. Check information on the issue in the help of the software having problems. 5. Look up information on the issue on one of the customer support websites. 6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Note Data will not be deleted, nor will any settings be changed by restarting. Related Topic Charging the battery Restarting your Walkman Customer support website 149

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
Digital Music Player
NW-WS413/WS414
What can I do to solve a problem?
If your Walkman does not function as expected, try the following steps to resolve the issue.
Before restarting your Walkman, disconnect the Walkman from your computer and check that no content such as music
is being played back. Otherwise, the data may be damaged. You can then restart the Walkman safely.
1. Check the topic on the issue in “Q&A.”
2. Connect your Walkman to your computer to charge the battery.
You may be able to resolve some issues by charging the battery.
3. Press and hold the button (
) for about 10 seconds to restart your Walkman.
4. Check information on the issue in the help of the software having problems.
5. Look up information on the issue on one of the customer support websites.
6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.
Note
Data will not be deleted, nor will any settings be changed by restarting.
Related Topic
Charging the battery
Restarting your Walkman
Customer support website
Help Guide
Troubleshooting
149