Sony NWZ-A728PNK Operation Guide - Page 105

AVLS Volume Limit is enabled., Disable AVLS Volume Limit

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105 Troubleshooting Table of Contents Menu Index Operation (continued) Symptom Cause/Remedy The player does not work.  The remaining battery power is insufficient.  Charge the battery by connecting the player to a running computer ( page 21).  If you charge the battery and nothing changes, press the RESET button to reset the player ( page 101). Transferred data cannot be found.  The built-in flash memory of the player was formatted using Windows Explorer.  Format the built-in flash memory on the player ( page 92).  The supplied USB cable was disconnected from the player while data was being transferred.  Transfer usable files back to your computer and format the built-in flash memory on the player ( page 92).  After dragging and dropping in Windows Explorer, data hierarchy levels do not correspond to the player ( page 24).  Transferred files are not in a playable format. For details, see "Supported file format" of "Specifications" ( page 126).  Convert the ATRAC audio data using the supplied MP3 Conversion Tool.  Songs or videos may not be played back, depending on the file format ( page 126).  Photos may not be displayed, depending on the file size or the file format ( page 126). The volume is not loud  "AVLS (Volume Limit)" is enabled. enough.  Disable "AVLS (Volume Limit)" ( page 81). There is no sound from  The headphone jack is not fully inserted. the right channel of the  If the headphones are not connected correctly, headphones. sound will not be output properly. Insert the Or the right channel connecting pin of the headphones into the jack sound is heard from both sides of the headphones. until it clicks ( page 10). Playback has stopped suddenly.  The remaining battery power is insufficient.  Charge the battery by connecting the player to a running computer ( page 21).  The songs or video files that cannot be played are played.  Play back the other song or video files. Continued 

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Troubleshooting
10´
10´
Symptom
Cause/Remedy
The player does not work.
The remaining battery power is insufficient.
Charge the battery by connecting the player to a
running computer (
page 21).
If you charge the battery and nothing changes,
press the RESET button to reset the player (
page 101).
Transferred data cannot
be found.
The built-in flash memory of the player was
formatted using Windows Explorer.
Format the built-in flash memory on the player
(
page 92).
The supplied USB cable was disconnected from the
player while data was being transferred.
Transfer usable files back to your computer and
format the built-in flash memory on the player
(
page 92).
After dragging and dropping in Windows Explorer,
data hierarchy levels do not correspond to the player
(
page 24).
Transferred files are not in a playable format. For
details, see “Supported file format” of
“Specifications” (
page 126).
Convert the ATRAC audio data using the
supplied MP3 Conversion Tool.
Songs or videos may not be played back,
depending on the file format (
page 126).
Photos may not be displayed, depending on the
file size or the file format (
page 126).
The volume is not loud
enough.
“AVLS (Volume Limit)” is enabled.
Disable “AVLS (Volume Limit)” (
page 81).
There is no sound from
the right channel of the
headphones.
Or the right channel
sound is heard from both
sides of the headphones.
The headphone jack is not fully inserted.
If the headphones are not connected correctly,
sound will not be output properly. Insert the
connecting pin of the headphones into the jack
until it clicks (
page 10).
Playback has stopped
suddenly.
The remaining battery power is insufficient.
Charge the battery by connecting the player to a
running computer (
page 21).
The songs or video files that cannot be played are
played.
Play back the other song or video files.
Continued
Operation
(continued)