Sony NWZ-A728PNK Operation Guide - Page 114

No Library exists. Please connect, LOW BATTERY. Please Charge.

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Page 114 highlights

114 Troubleshooting Table of Contents Menu Index Message Meaning Remedy Cannot play; file format is not supported.  You are trying to play a You cannot play a song in file that cannot be an unsupported format played on the player. file ( page 126).  You transferred an audio Place them in folders file to video folders by under the "MUSIC" dragging and dropping. folder. Cannot play; file is damaged. Please The file you are trying to Transfer the file to the connect to compliant software or play is damaged. player again. device and transfer again. Cannot play; the license is expired. The playback limitation period of the song has expired. Update the license information of songs using the software used for transferring. Do not disconnect. The player is connected to This is not an error a computer or other message. Do not disconnect external devices to the USB cable until transfer data. transferring completes. Firmware update failed. Updating the firmware failed to complete. Follow the instructions displayed on your computer to retry updating the firmware. Library error encountered. Please The database for songs, connect to compliant software or videos or photos is device and transfer again. damaged. Transfer songs, videos, or photos again. If the remedy above does not solve the problem, format the built-in flash memory ( page 92), then transfer the data again. LOW BATTERY. Please Charge. The player's battery is running low. Charge the battery ( page 21). No items found starting with this No songs exist that start letter. with the selected initial letter, during the "Initial Search" function. Press the button to select other initial letters. No Library exists. Please connect Even after data is to compliant software or device transferred, there is no and transfer again. information about data transferred to the player. Transfer the data again to the player using Windows Explorer, or another transfer capable software. No photos are available for display. There are no photos that Transfer photos in a can be displayed on the supported format. player. Continued 

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Troubleshooting
11³
11³
Message
Meaning
Remedy
Cannot play; file format is not
supported.
You are trying to play a
file that cannot be
played on the player.
You transferred an audio
file to video folders by
dragging and dropping.
You cannot play a song in
an unsupported format
file (
page 126).
Place them in folders
under the “MUSIC”
folder.
Cannot play; file is damaged. Please
connect to compliant software or
device and transfer again.
The file you are trying to
play is damaged.
Transfer the file to the
player again.
Cannot play; the license is
expired.
The playback limitation
period of the song has
expired.
Update the license
information of songs
using the software used
for transferring.
Do not disconnect.
The player is connected to
a computer or other
external devices to
transfer data.
This is not an error
message. Do not disconnect
the USB cable until
transferring completes.
Firmware update failed.
Updating the firmware
failed to complete.
Follow the instructions
displayed on your
computer to retry
updating the firmware.
Library error encountered. Please
connect to compliant software or
device and transfer again.
The database for songs,
videos or photos is
damaged.
Transfer songs, videos,
or photos again.
If the remedy above
does not solve the
problem, format the
built-in flash memory
(
page 92), then
transfer the data again.
LOW BATTERY. Please Charge.
The player’s battery is
running low.
Charge the battery (
page 21).
No items found starting with this
letter.
No songs exist that start
with the selected initial
letter, during the “Initial
Search” function.
Press the
/
/
/
button to select other
initial letters.
No Library exists. Please connect
to compliant software or device
and transfer again.
Even after data is
transferred, there is no
information about data
transferred to the player.
Transfer the data again to
the player using Windows
Explorer, or another
transfer capable software.
No photos are available for
display.
There are no photos that
can be displayed on the
player.
Transfer photos in a
supported format.
Continued