Sony NWZ-A728PNK Operation Guide - Page 106
Manager for WALKMAN., The player cannot format.
UPC - 027242736399
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106 Troubleshooting Table of Contents Menu Index Operation (continued) Symptom Cause/Remedy Thumbnails are not displayed. Songs do not have cover art information whose file format is supported by the player. Thumbnails are displayed only when songs have cover art information whose file format is supported by the player. Transfer again using the supplied Windows Media player, or another transfer capable software. Thumbnail name does not match its video file, or the video file is not in the correct location. Place a JPEG file of the same name as the video file into the folder under the "VIDEO" folder. If the photos do not have thumbnails that are complied with Exif file format, the thumbnails cannot be displayed. Retransfer the photos using supplied Media Manager for WALKMAN. Cover art is not displayed. Cover art information is not included with the data. The cover art only appears if the cover art information is included. You can set cover art using the supplied Windows Media Player 11, or another transfer capable software for setting cover art. For details on operation, refer to the Help or maker of the software. Some cover art is not displayed, depending on its file format. The player cannot format. The remaining battery is low or insufficient. Charge the battery by connecting the player to a running computer ( page 21). The player's power was inadvertently turned off, and then on again. If a malfunction occurs, the player turns off, and then on again automatically. The player does not work properly. The computer is started or restarted while the player is connected to it. Reset the player by pressing the RESET button of the player. Disconnect the player when you start or restart the computer. Continued