Sony NWZB105FBLK Operation Guide - Page 24

Troubleshooting (continued) Operation (continued) Symptom Cause/Remedy It takes time to start up the player. • It may take time to start up the player if many files or folders are stored on the player, or audio file transferred to the player has a lot of ID3 tag information. Wait until the start-up animation appears. The transferred songs cannot be found. • The built-in flash memory of the player was formatted using Windows Explorer.  Format the built-in flash memory using the "Format" menu of the player ( page 42). • The player was disconnected from the computer while files were being transferred.  Transfer usable files back to your computer and format the built-in flash memory using the "Format" menu of the player ( page 42). • The transferred file is not a playable audio file format ( page 65). Convert the ATRAC audio data using the supplied MP3 Conversion Tool. There is no sound from the right • The headphone jack is not fully inserted. channel of the headphones. Or the  If the headphones are not connected correctly, sound will not right channel sound is heard from be output properly. Connect the headphones into the jack both sides of the headphones. until it clicks ( page 8). Playback has stopped suddenly. • The remaining battery is insufficient.  Charge the battery by connecting to the computer ( page 12). The player cannot format. • The remaining battery is low or insufficient.  Charge the battery by connecting to the computer ( page 12). 46 Display Symptom "" appears for a title. "Unknown" is displayed for a title. Cause/Remedy • Characters that cannot appear on the player are involved.  Rename the title with appropriate characters on the computer. • The title has no name.  Operate in the "Folder/File Name Sort" mode. Continued  47 Troubleshooting