Sony XBR-65A9G User Manual - Page 3
Troubleshooting, Setting a timer, Start here, Picture quality/screen, Keyboard, Broadcast reception
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[Display & Sound] [88] [Network & Internet] [89] [Accounts & Sign In] [90] [Apps] [91] [Device Preferences] [92] [Remotes & Accessories] [93] [Expert panel settings] (only models equipped with an OLED panel) [94] Setting a timer [95] Troubleshooting [96] Start here [97] Self diagnostics [98] Software updates [99] If a full reset (restart) of the TV is required[100] Frequently Asked Questions for Troubleshooting [101] Picture (quality)/screen [102] No color/Dark picture/Color is not correct/Picture is too bright.[103] Distorted picture./The screen flickers. [104] Picture size/Screen format/Wide mode changes automatically. [105] The screen suddenly changes to a video you do notrecognize while watching TV. [106] A black box appears on the screen. [107] There are banners/tickers at the top or bottom of the screen.[108] High resolution HDR pictures are not displayed. [109] A message about an app asking for permission to access a TV function is displayed. [110] The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) [111] The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) [112] You are concerned about an image retention. (only models equipped with an OLED panel) [113] A white line appears on the screen. (only models equipped with an OLED panel) [114] Panel refresh does not complete. (only models equipped with an OLED panel)[115] Keyboard [116] Broadcast reception [117] Check these things first to troubleshoot your TV reception.[118] Block noise or an error message appears and you cannot watch broadcasts.[119] Ghosting or double images appear. [120] Only snow noise or a black picture appears on the screen.[121] There is picture or sound noise when viewing ananalog TV channel. [122] Some channels are blank. [123] Poor reception or poor picture quality with digital broadcasts.[124] You cannot view digital channels. [125] You cannot receive or select channels. [126] Some digital cable channels are not displayed. [127] Broadcast HD formats have poor quality. [128]