Sony XBR-65A9G User Manual - Page 76
Some digital cable channels are not displayed., Related topics, Broadcast HD formats have poor
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You cannot view digital channels. [127] Troubleshooting | Broadcast reception Some digital cable channels are not displayed. Certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information. The digital cable channel may be set to [ Hidden] in [Show/Hide channels]. Related topics Check these things first to troubleshoot your TV reception. You cannot view digital channels. [128] Troubleshooting | Broadcast reception Broadcast HD formats have poor quality. Content and signal quality are regulated by the signal provider. Many HD channels and content are actually upscaled versions of standard-definition broadcasts. The picture is affected by the quality of the signal received, which varies between channel and program. Related topics Check these things first to troubleshoot your TV reception. [129] Troubleshooting Sound No sound but good picture. Audio noise. No audio or low audio with a home theater system. Distorted sound. You want to output sound from both the headphones/Bluetooth audio device/audio system and the TV speakers. You are concerned about a delay between the picture and sound. No TV sounds such as operation sound or audio response. You cannot establish an eARC connection. You cannot use voice search with the Google Assistant* with the built-in MIC (only TVs with a built-in MIC). * Availability depends on your model/region/country. You can hear a slight noise from the TV speakers (only models with TV center speaker mode). [130] Troubleshooting | Sound No sound but good picture. Check the volume control. Press MUTING or MUTE or (Mute) or VOL or (Volume) + button to cancel muting. Press the (Quick Settings) or ACTION MENU button, then select [Speakers] - [TV speakers]. Press the HOME button, then select [Settings] - [Display & Sound] - [Audio output] - [Speakers]