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Toshiba M7 PTM71C-GH10TE Users Manual Canada; English - Page 187

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Troubleshooting DVD-ROM drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive's disc tray is securely closed. Press gently until it clicks into place. Check whether the drive power is on. If the power is off, click on the Optical Drive Power icon in the task tray and turn on the power. Open the disc tray and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. Refer to the Media care section in Chapter 4 for details on cleaning. Some CD/DVDs run correctly, but others do not The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software's needs. Check the CD/DVD's documentation. Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CDTM (single/multi-session), CDROM Mode 1, Mode 2, CDROM XA Mode 2 (Form1, Form2), Enhanced CD (CDEXTRA), Addressing Method 2 Check the region code on the DVD. It must match that on the DVD-ROM drive. Region codes are listed in the Optical disc drives section in Chapter 2, The Grand Tour. If problems persist, contact your dealer. User's Manual 8-9

Section	Page
TECRA M7	1
Table of Contents	2
Preface	23
Conventions	23
General Precautions	25
Creating a computer-friendly environment	25
Stress injury	25
Heat injury	26
Pressure or impact damage	26
PC card overheating	26
Mobile phones	26
Instruction Manual for Safety & Comfort	26
Chapter	27
Chapter 1	27
Getting Started	27
Equipment checklist	27
Getting Started	29
Operating the computer in Tablet mode	30
Connecting the AC adaptor	32
Opening the display	34
Turning on the power	34
Starting up for the first time	35
Turning off the power	35
Restarting the computer	39
Create Optical Recovery Discs	39
Restoring the preinstalled software from the Recovery HDD	40
Restoring the preinstalled software from your creating Recovery Media	40
Chapter 2	41
The Grand Tour	41
Front with the display closed	41
Left side	43
Right side	44
Back side	45
Underside	47
Front with the display open	48
Operation buttons	51
System indicators	51
Keyboard indicators	52
Optical disc drives	53
AC adaptor	56
Chapter 3	57
Features, Utilities and Options	57
Features	57
Special features	62
Utilities	64
Optional devices	68
PC card	69
Bridge media slot	71
Memory expansion	78
Battery Pack	83
Universal AC Adaptor	84
Slice Expansion Battery	84
Battery Charger	85
USB FDD Kit	85
Tablet PC Pen	87
Reserve Pen	87
External monitor	87
TV	88
Displaying movies on a TV or CRT	89
i.LINK (IEEE1394)	90
TOSHIBA Express Port Replicator	92
Bluetooth USB Adaptor	93
Wireless Optical Mouse with Bluetooth Technology	93
Wireless Stereo Headset with Bluetooth Technology	93
Security lock	93
Options	94
Chapter 4	96
Operating Basics	96
Using the Touch Pad	96
Using the Tablet PC Pen and Reserve Pen	97
Changing to the Tablet mode	102
Changing the screen orientation	104
Using Accelerometer Utilities	106
Changing to the laptop mode	107
Using the Fingerprint Sensor	107
Using optical disc drives	114
Writing CDs on DVD-ROM&CD-R/RW drive	118
Writing CD/DVDs on DVD Super Multi drive	120
Media care	126
Sound System	127
Modem	128
Wireless communications	131
LAN	135
Cleaning the computer	137
Moving the computer	137
Using the Hard Disk Drive (HDD) Protection	138
Heat dispersal	140
Chapter 5	141
The Keyboard	141
Typewriter keys	141
Function keys: F1 … F12	142
Soft keys: Fn key combinations	142
Hot keys	143
Windows special keys	147
Keypad overlay	147
Generating ASCII characters	149
Chapter 6	150
Power and Power-Up Modes	150
Power conditions	150
Power indicators	153
Battery types	154
Care and use of the battery pack	156
Replacing the battery pack	160
TOSHIBA Password Utility	162
Tablet mode	166
Power-up modes	166
Panel power on/off	167
System Auto Off	167
Chapter 7	168
HW Setup & BIOS Setup	168
Accessing HW Setup	168
HW Setup window	168
BIOS Setup Program	175
Chapter 8	179
Troubleshooting	179
Problem solving process	179
Hardware and system checklist	181
TOSHIBA support	200
Apendix	203
Appendix A	203
Specifications	203
Physical Dimensions	203
Appendix B	206
Display Controller and Modes	206
Display controller	206
Video mode	206
PowerMizer	207
Appendix C	208
AT Commands	208
Appendix D	217
S-registers	217
S-register values	217
AT command set result codes	222
Appendix E	224
V.90	224
V.90 mode	224
AT Command	226
Appendix F	227
Wireless LAN	227
Card Specifications	227
Radio Characteristics	228
Supported Frequency Sub-bands	229
Appendix G	232
Bluetooth wireless technology Interoperability	232
Bluetooth wireless technology and your Health	234
Regulatory statements	234
Using Bluetooth® Card from TOSHIBA equipment in Japan	236
Appendix H	239
AC Power Cord and Connectors	239
Certification agencies	239
Appendix I	241
TOSHIBA Anti-theft Protection Timer	241
Appendix J	242
Legal Footnotes	242
Non-applicable Icons*1	242
CPU*2	242
Memory (Main System)*3	243
Battery Life*4	243
Hard Disk Drive (HDD) Capacity*5	244
LCD*6	244
Graphics Processor Unit (\	244
Wireless LAN*8	244
Copy Protection*9	244
Images*10	244
Glossary	245