Toshiba Portege R30-A1310 Windows 8.1 User's Guide for Portég
Toshiba Portege R30-A1310 Manual
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- Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 1
Portégé® R30 - A Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 2
state of California only. Model: Portégé® R30 - A Series Recordable and/or ReWritable all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 3
OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 5
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 6
safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 7
connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 8
frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe and committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 9
User's Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 10
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 11
in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 12
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 13
13 Italia: Nederland: Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l'Autorité de Régulation des Télécommunications (http://www.arttelecom.fr) pour la procédure à suivre. License - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 14
Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Taiwan Article - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 15
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 16
stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 17
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 18
are trademarks of the BD Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S. patents apply to this product. See http://patents.dts.com - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 19
to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 20
Contents Introduction 26 This guide 28 Safety icons 29 Other icons used 29 Your computer's features and specifications 30 Documentation 30 Service options 30 Chapter 1: Getting Started 31 Selecting a place to work 31 Setting up a work environment 31 Keeping yourself comfortable 32 - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 21
Charging the main battery 42 Using the computer for the first time 43 Initial setup 43 Setting up your software 44 Registering your computer with Toshiba 44 To Shut down your computer 45 To Restart your computer 46 To place your computer in Sleep mode 46 Adding optional external devices 47 - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 22
optical media 88 Removing a disc with the computer on ......... 88 Removing a disc with the computer off ......... 89 Toshiba's online resources 89 Chapter 3: Mobile Computing 90 Toshiba's energy-saver design 90 Running the computer on battery power 90 Battery Notice 91 Power management 92 - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 23
Contents 23 Determining remaining battery power 95 What to do when the main battery runs low 96 Setting battery notifications 96 Conserving battery power 97 Power Plans 98 Using the eco power plan 99 Changing the main battery 100 Removing the battery from the computer.... 100 Inserting a - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 24
Function Key 133 Recovery Media Creator 134 Service Station 134 TOSHIBA Application Installer 135 Fingerprint Authentication Utility 136 limitations 139 Chapter 6: If Something Goes Wrong 140 Problems that are easy to fix 140 Problems when you turn on the computer ........ 141 The Windows - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 25
157 Resolving ExpressCard® problems 157 Printer problems 159 Wireless networking problems 160 DVD operating problems 162 Develop good computing habits 163 Data and system configuration backup in the Windows® operating system 164 If you need further assistance 169 Contacting Toshiba 170 Other - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 26
can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 26 - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 27
which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 28
product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8.1. You - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 29
Safety icons 29 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 30
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 31
information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 32
recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 33
work 33 ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 34
❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 35
the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 36
your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 37
and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 38
38 Getting Started Selecting a place to work Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 39
Getting Started Setting up your computer 39 Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 40
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric serious injury. Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 41
Getting Started Connecting to a power source 41 AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 42
AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 43
power. Initial setup The Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer. - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 44
first time you turn on your computer, the setup guides you through steps to set up your software. Follow the onscreen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 45
Getting Started To Shut down your computer 45 To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 46
46 Getting Started To Restart your computer To Restart your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 47
, when you restart the computer, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Setting up your software" on page 44. After starting your computer for the first time you may - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 48
-authorized service provider. Accessible memory slots are located on the underside of the computer. To access them, follow the steps in "Installing a memory module" on page 48or "Removing a memory module" on page 54. NOTE For the detailed specifications for your computer, visit support.toshiba.com - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 49
Getting Started Adding memory (optional) 49 To avoid damaging the computer's screws, use a small Phillips screwdriver that is in good condition. Installing a memory module with the computer's power on may damage the computer, the module, or both. The computer has two memory slots-Slot A and Slot - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 50
50 Getting Started Adding memory (optional) 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key, and then click or touch the Shut down option. The computer closes all open - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 51
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an empty memory module slot on the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 52
52 Getting Started Adding memory (optional) 13 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 53
Getting Started Adding memory (optional) 53 latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Slot B Slot A (Sample Illustration) - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 54
54 Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 55
Getting Started Removing a memory module 55 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 56
56 Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 57
and try again. Recovering the Internal Storage Drive NOTE To purchase an optional external writable optical disc drive, visit the Toshiba Web site at accessories.toshiba.com. Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary. The following - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 58
58 Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 59
or touch the Search ( ) charm and, in the Search field, type Recovery Media Creator. In the list that appears, click or touch your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 60
disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 61
example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 58. NOTE When you restore your system, only the operating system files - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 62
. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a and any Desktop Applications installed from media or websites will be deleted. Toshiba does not guarantee that your data will not be deleted during the Refresh - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 63
your PC without affecting your files, and click or touch Get Started. The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your work - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 64
64 Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button to begin. The "Ready to refresh your PC" screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Click or touch the Refresh button. 9 Your system will - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 65
Getting Started Recovering the Internal Storage Drive 65 2 When the Windows® charms appear click or touch the Settings ( ) charm. 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 66
66 Getting Started Recovering the Internal Storage Drive (Sample Image) Do you want to fully clean your drive? screen 8 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The "Ready to reset your PC" screen appears. (Sample Image) Ready to reset your PC screen 9 - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 67
swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm and, in the Search field, type TOSHIBA Application Installer. In the list that appears, click or touch your selection. Search field (Sample Image) Installing drivers and applications 2 Click or touch - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 68
Touch pad primary button Touch pad secondary button (Sample Illustration) TOSHIBA Dual Pointing Device buttons AccuPoint® II pointing device-Moves the -Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, then - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 69
NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon ( - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 70
the item you want to right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 71
Getting Started Using the touch pad 71 To: Do the following: Example: Scroll vertically Slide two fingers along the right edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. (Sample Illustration) Vertical scrolling active area Scroll horizontally - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 72
click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 73
Getting Started Using external display devices 73 2 Connect the device's video or USB cable to the port on the computer and to the device. 3 Connect the device's power cable to a live electrical outlet (if applicable). 4 Turn on the external device (if applicable). Your computer may automatically - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 74
74 Getting Started Using external display devices manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Connecting an external monitor or - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 75
Getting Started Using external display devices 75 This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The ( ) + P - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 76
, and then click or touch Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 98. There are additional - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 77
Getting Started Caring for your computer 77 Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive indicator light stops glowing) and all external peripheral cables are disconnected. Do not pick up the computer by - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 78
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 79
Learning the Basics Using the keyboard 79 ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 80
+ F9 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 172. Special Windows® keys Windows® key Application key on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 106 ❖ Application key-Has - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 81
Learning the Basics Using the keyboard 81 Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 82
82 Learning the Basics Backlit keyboard Backlit keyboard (Available on certain models.) Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard and turns off after a certain interval when you - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 83
Learning the Basics Mouse properties 83 Double-tap-Tap quickly twice to zoom in. For example, double-tap a section of a Web page to zoom in on that section. Double-tap again to zoom out. Pinch-In some apps (such as Maps and Games), you can zoom in and out by placing two fingers on the screen at - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 84
84 Learning the Basics Saving your work Starting an app from the Start screen To Start an app on the Start screen, move your pointer over the appropriate tile and click or touch to open, or swipe your finger to the left from the right edge of the screen. To Start an app using the Search function, - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 85
(DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These DVD disc of a region other than the above mentioned cannot be played unless you manually change it in the Properties setting of the optical disc drive. The drive will - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 86
disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 87
drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 88
For more information regarding supported optical media formats please refer to your computer's detailed specifications at support.toshiba.com. NOTE Due other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 89
a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 90
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 91
variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 92
not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 93
Mobile Computing Charging batteries 93 TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 94
94 Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 95
Mobile Computing Monitoring battery power 95 HINT: Be careful not to confuse the battery light ( )/power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 96
96 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 97
Mobile Computing Monitoring battery power 97 4 Click or touch Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 98
98 Mobile Computing Monitoring battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 99
Mobile Computing Using the eco power plan 99 NOTE To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 100
100 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 101
101 Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide and hold the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 102
102 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 103
sound Do not expose the computer to fire. The battery could explode. Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 104
as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non to recycle old batteries or how to dispose of them properly. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 105
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 106
® key ( ) on your keyboard or on the LCD screen to go to the Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 107
107 Exploring Your Computer's Features Exploring the Start screen For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 108
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 109
109 Exploring Your Computer's Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element's icon from its location - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 110
110 Exploring Your Computer's Features Windows® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 111
browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the additional software, external hardware or services. Availability of public wireless LAN Fn + F8 key. For more information see "TOSHIBA Function Keys" on page 172. NOTE When Airplane mode - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 112
112 Exploring Your Computer's Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 113
113 Exploring Your Computer's Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones Your computer is - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 114
114 Exploring Your Computer's Features Using the Web Camera Using the Web Camera Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 115
Your Computer's Features Using an ExpressCard® Using an ExpressCard® (Available on certain models.) The ExpressCard® slot supports the use of ExpressCard® media. The slot also supports hot swapping, which allows you to replace one ExpressCard® with another while the computer is on. Inserting an - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 116
Sample Illustration) Removing an ExpressCard® Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™, SDHC™, SDXC™), microSD™, miniSD™, MultiMediaCard® (MMC®), and may support other media. These media can be used with a variety of digital products: digital music - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 117
system. Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 118
118 Exploring Your Computer's Features Using the expansion port 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 119
and the Port Replicator, your computer must be properly aligned with the Port Replicator. For more information, consult the user's manual that came with your Port Replicator, or visit support.toshiba.com. On some computer models, you can attach an extended life battery to the expansion port. To find - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 120
only if the related utility is available on your system. ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ Fingerprint Authentication Utility 120 - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 121
121 Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility. 2 Click or touch eco Utility. - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 122
protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 123
123 Utilities Password Utility To set a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. (Sample Image) Supervisor Password tab 3 Click or touch Supervisor Password. 4 Click or touch Set. 5 Enter your - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 124
OK to exit. Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 125
125 Utilities Password Utility To register a password for the power-on password functions: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 126
126 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 127
127 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings. 2 Click - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 128
128 Utilities System Settings ❖ Boot Options-Allows you to change the sequence in which your computer searches the drives for the operating system ❖ Boot Priority-Allows you to configure boot priority settings. ❖ Boot Speed-Reduces the time needed for the BIOS to initialize, using either the Fast or - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 129
even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 130
130 Utilities Sleep Utilities NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 131
will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 132
132 Utilities Sleep Utilities (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 133
133 Utilities Function Key Function Key NOTE The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 134
box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 58. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 135
Application Installer from the Start screen begin typing Application Installer. 2 Click or touch TOSHIBA Application Installer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item you want to install. 4 Click - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 136
does not guarantee that the fingerprint utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 137
Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 138
138 Utilities Fingerprint Authentication Utility ❖ Clean the reader with a lint-free cloth. Do not use detergent to clean the reader. ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 139
successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free. TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 140
. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 141
141 If Something Goes Wrong Problems when you turn on the computer If you are working in a continue working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 142
try the following steps: 1 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC adaptor is the correct unit for your computer - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 143
been tricklecharged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. The battery light is blinking when the computer is on. If the battery light is blinking when the computer - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 144
program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 145
points may be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover" the Operating system the repair process. The Operating System will automatically look for problems and repair them if possible. Command Prompt The command prompt - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 146
mode Starts Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe attempts to restart, and fails again repeatedly. Internet problems My Internet connection is very slow. Many factors - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 147
properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 148
used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 149
149 If Something Goes Wrong Memory problems 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the screen click or touch the Power ( ) icon. Shut - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 150
receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 151
site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Changing the main battery" on page 100. Keyboard problems You have - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 152
Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right-click - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 153
drive problems ❖ Project to a second screen ❖ Adjust ClearType text 4 Click or touch OK. The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 154
154 If Something Goes Wrong Disk or storage drive problems 3 Right-click or touch the drive you wish to check. (Sample Image) Clicking on or touching the drive 4 In the pop-up menu, click or - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 155
run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 156
of the optical disc drive tray. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 157
® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard® problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. If - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 158
158 If Something Goes Wrong ExpressCard® problems The computer stops working (hangs) when you insert an to step 6. ❖ If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 7 Click or touch OK to confirm the uninstall. 8 In the Device Manager - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 159
that should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 160
software manufacturer for more information. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. cannot browse to a public Web site, the ISP's (Internet Service Provider) service may be disrupted. - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 161
If Something Goes Wrong Wireless networking problems ❖ Verify that the Service Set Identifier (SSID), or network should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the Fn + F8 key. For more information see "TOSHIBA Function Keys" on - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 162
drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. on page 148 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 163
programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 78 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 164
you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 165
165 If Something Goes Wrong Develop good computing habits 3 In the left pane, click or touch System Protection. The System Protection tab of the System Properties window appears. 4 Click or touch Configure. 5 Under Restore settings select Turn on System Protection. 6 Click or touch OK. 7 Click or - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 166
you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well instructions to back up your files. - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 167
Desktop screen, press the F1 key to launch the Windows® Help and Support screen. Search for "back up files." General tips for installing hardware and complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 168
will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 169
specified in the TOSHIBA Sleep utility or Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 170
.com Mexico and all of Latin America acclaim.toshiba.com Toshiba USA Self-Service support web site laptopforums.toshiba.com Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 171
Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 172
Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness control - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 173
screen will appear and a user with a valid account will need to log back on to gain access to the computer. Power plan Fn+ This TOSHIBA Function key displays the currently selectable power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 174
Function Keys Functions Output (Display switch) Fn+ This TOSHIBA Function key cycles through the display options and highlights the available options. Click, touch, or press ENTER to activate the selected option. ❖ PC screen only ❖ - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 175
the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF). Disabling or enabling the touch pad Fn+ This TOSHIBA Function key enables/disables the touch pad. To enable/disable the touch pad press Fn + F9. For more information on using the touch pad - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 176
Function key enables/disables the numeric overlay. Disabling or enabling the scroll lock Fn+ This TOSHIBA Function key enables/disables the scroll lock. Volume Mute Fn+ This TOSHIBA Function key enables/disables volume mute. When volume mute is enabled, no sound will come from the speakers - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 177
Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Function key decreases the speaker volume. Fn+ This TOSHIBA Function key increases the speaker volume. Fn+ This TOSHIBA Function key takes a snapshot of your display screen. Fn - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 178
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 179
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 180
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 181
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 182
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 183
183 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 184
Unit (CPU). CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 185
185 Glossary disc-A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk-A round, flat piece of material that can be magnetically influenced to hold information in - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 186
186 Glossary eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run. Application programs - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 187
Control)- One A/V component can control another while using this function, if connected with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 188
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 189
189 Glossary load-To move information from a storage device (such as a hard disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 190
190 Glossary non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the computer. Compare - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 191
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 192
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 193
them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 194
Index A AC adaptor 40 AC power 92 AC power light 40 accessing network 112 AccuPoint® primary button 68 secondary button 68 adding memory check total memory 56 memory (optional) 48 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 72 app, starting 83 App, - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 195
109 exploring the 108 icons 109 recycle bin 109 standard features 107, 108 Device Manager fixing a problem 147 directing display output 74 disabling touch pad 72 display troubleshooting 152 display devices external 73 display output settings 74 display, external adjusting 75 disposal information 19 - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 196
expansion capability 118 expansion port using 118 exploring desktop 108 Start screen 106 ExpressCard® inserting 115 removing 116 troubleshooting 157 using 115 ExpressCard® problems computer stops working 158 errors 159 hot swapping fails 158 not recognized 159 slot appears dead 157 external display - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 197
your battery 103 manual eject hole optical problems troubleshooting 152 monitoring battery power 94 mouse properties 83 moving the computer 77 N network accessing 112 connecting your computer 112 networking wireless 111 notification area 110 notifications 110 O online resources Toshiba - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 198
optimum performance 92 power plans selecting power plan options 98 power saving options 97 precautions safety 37 printer troubleshooting 159 problem solving contacting Toshiba 170 Startup options 144 projector connecting 74 R real-time clock (RTC) battery 92 recording sounds 112 recovery creating - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 199
Service Start screen 84 Startup menu problem solving 144 supervisor password, deleting Toshiba accessories memory 48 TOSHIBA Application Installer 135 Toshiba Dual Pointing Device 68 TOSHIBA Function Keys functions 172 touch pad using 69 touch screen navigation 82 traveling tips 105 troubleshooting - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 200
noise 156 installing hardware/software 167 keyboard 151 memory problems 148 missing files/trouble accessing a drive 153 on-screen eject button using the keyboard 79 using the overlay for cursor control 81 using the Toshiba Dual Pointing Device 68 Utilities 120 V video projector adjusting display 75 - Toshiba Portege R30-A1310 | Windows 8.1 User's Guide for Portég - Page 201
Settings 107 Share 107 Start 107 Windows® charms 107 Windows® key 80 Windows® operating system desktop 108, 116, 117, 158 troubleshooting 143 Windows® Store 110 wireless networking 111 troubleshooting 160 Index 201
GMAD00372010
11/13
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 140
in this guide.
Portégé
®
R30 - A
Series
User’s Guide