Toshiba Satellite L510 PSLGJC Users Manual Canada; English - Page 150

eSATA/USB combo port, Modem, Phone and Modem, Options

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Troubleshooting eSATA/USB combo port Refer also to your eSATA device and USB device's documentation. Problem Procedure eSATA device or USB Check for a firm cable connection between the device does not work eSATA/USB combo port on the computer and the eSATA device or USB device. Make sure the eSATA device or USB device drivers are properly installed. Refer to your Windows documentation for information on checking the drivers. If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard. If these devices do not work, make sure the USB KB/Mouse Legacy Emulation item in HW Setup is set to [Enabled]. If problems persist, contact your dealer. Modem Problem Procedure Communication Make sure the computer's internal modem software can't initialize settings are correct. Refer to Phone and Modem modem Options in the Control Panel. You can hear a dial tone If the call is going through a PBX machine, make but can't make a call sure the communication application's tone dial detection feature is disabled. You can also use the ATX command. You place a call, but a Make sure the settings are correct in your connection can't be communications application. made After making a call you Make sure the tone or pulse selection in your can't hear a ring communications application is set correctly. You can also use the ATD command. Refer to the chapter on AT commands. Communication is cut off unexpectedly The computer will automatically cut off communication when connection with the carrier is not successful for a set time interval. Try lengthening this time interval. User's Manual 9-13

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User’s Manual
9-13
Troubleshooting
eSATA/USB combo port
Refer also to your eSATA device and USB device’s documentation.
Modem
Problem
Procedure
eSATA device or USB
device does not work
Check for a firm cable connection between the
eSATA/USB combo port on the computer and the
eSATA device or USB device.
Make sure the eSATA device or USB device
drivers are properly installed. Refer to your
Windows documentation for information on
checking the drivers.
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to [Enabled].
If problems persist, contact your dealer.
Problem
Procedure
Communication
software can’t initialize
modem
Make sure the computer’s internal modem
settings are correct. Refer to
Phone and Modem
Options
in the Control Panel.
You can hear a dial tone
but can’t make a call
If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.
You can also use the ATX command.
You place a call, but a
connection can’t be
made
Make sure the settings are correct in your
communications application.
After making a call you
can’t hear a ring
Make sure the tone or pulse selection in your
communications application is set correctly.
You can also use the ATD command. Refer to the
chapter on AT commands.
Communication is cut
off unexpectedly
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.