Toshiba Satellite L510 PSLGJC Users Manual Canada; English - Page 153

TOSHIBA support, Recovery media, Before you call

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Troubleshooting Recovery media Problem Procedure The following message You will see this message if you have previously appears when executing chosen to remove the partition and are trying to TOSHIBA Recovery create Recovery Media. When there is no Media Creator. recovery partition, the TOSHIBA Recovery Media [The TOSHIBA Creator cannot make Recovery Media. Recovery Media Creator can not be launched because there is no recovery partition.] However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. Simply follow the instructions in Restoring the preinstalled software from your creating recovery media section in this manual. You will be directed to select Restore Original Factory Image from the drop-down menu. If you have not created Recovery Media, please contact TOSHIBA support for assistance. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. ■ If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. ■ Consult the dealer you purchased your computer and/or software. They are your best resource for current information and support. User's Manual 9-16

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User’s Manual
9-16
Troubleshooting
Recovery media
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■
If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company’s technical support department
for assistance.
■
Consult the dealer you purchased your computer and/or software. They
are your best resource for current information and support.
Problem
Procedure
The following message
appears when executing
TOSHIBA Recovery
Media Creator.
[
The TOSHIBA
Recovery Media
Creator can not be
launched because
there is no
recovery
partition.
]
You will see this message if you have previously
chosen to remove the partition and are trying to
create Recovery Media. When there is no
recovery partition, the TOSHIBA Recovery Media
Creator cannot make Recovery Media.
However, if you have already created a
“Recovery Media”, you can use it to restore the
recovery partition.
Simply follow the instructions in
Restoring the
preinstalled software from your creating
recovery media
section in this manual. You will
be directed to select
Restore Original Factory
Image
from the drop-down menu. If you have
not created Recovery Media, please contact
TOSHIBA support for assistance.