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Toshiba Satellite P50W-B PSVP2C-001001 Users Manual Canada; English - Page 102

TOSHIBA technical support

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TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/ User's Manual 6-15

Section	Page
Table of Contents	2
Chapter 1 TOSHIBA Legal, Regulatory and Safety	4
Copyright, Disclaimer and Trademarks	4
Copyright	4
Disclaimer	4
Trademarks	4
Regulatory Information	5
FCC information	5
EU Declaration of Conformity	6
VCCI Class B Information (Japan Only)	8
Canadian regulatory information (Canada only)	8
Following information is only valid for EU-member States:	8
REACH - Compliance Statement	9
Following information is only for Turkey:	9
Following information is only for India:	10
Video Standard Notice	10
OpenSSL Toolkit License Issues	11
FreeType License Issues	13
ENERGY STAR® Program	17
Disposing of the computer and the computer's batteries	17
General Precautions	17
Provide adequate ventilation	18
Creating a computer-friendly environment	18
Stress injury	18
Heat injury	19
Pressure or impact damage	19
Cleaning the computer	19
Moving the computer	19
Mobile phones	20
Instruction Manual for Safety and Comfort	20
Safety Icons	20
Chapter 2 Getting Started	21
Equipment checklist	21
Hardware	21
Documentation	21
Conventions	21
Using your computer for the first time	22
Opening the display	23
Connecting the AC adaptor	25
Turning on the power	27
Initial setup	28
Getting to know Windows	28
Start screen	28
Windows Taskbar	28
Power Options icon	29
Charms	29
Tiles	29
Windows Store	29
Sign-in options	30
Turning off the power	30
Shut Down Mode	30
Restarting the computer	30
Sleep Mode	31
Hibernation Mode	32
Chapter 3 The Grand Tour	35
Front with the display closed	35
Left side	36
Right side	37
Back	38
Front with the display open	39
Magnets location	41
Internal Hardware Components	42
Intel® Display Power Saving Technology	44
Intel® Smart Connect Technology	45
Power Condition Descriptions	46
Power conditions	46
DC IN/Battery indicator	46
Power indicator	47
Chapter 4 Operating Basics	48
Operating in Tablet Mode	48
Changing the screen orientation	48
Using the Touch Screen	49
Using the Touch Pad	50
The Keyboard	51
Keyboard indicator	51
Function Key	52
Windows special keys	53
3D Playback on an External 3D Device	54
Important Safety Information for 3D Function	54
Battery	54
Battery pack	54
Care and use of the battery pack	55
Charging the batteries	55
Monitoring battery capacity	56
Maximizing battery operating time	57
Batteries exhausted time	57
Extending battery life	57
Memory media	58
Points to note about the memory media card	59
Memory media format	59
Media care	59
Inserting memory media	60
Removing memory media	61
External Display	62
Connecting an external display	62
Wireless display	64
Changing the display settings	64
Optional TOSHIBA Accessories	65
Sound System and Video mode	65
Volume Mixer	65
Microphone Level	65
Audio Enhancements	65
DTS Sound	66
Video mode	66
Chapter 5 Utilities and Advanced Usage	67
Utilities and Applications	67
Special features	71
TOSHIBA Password Utility	73
User Password	74
Supervisor Password	75
Starting the computer using a password	75
TOSHIBA System Settings	76
USB Charge	77
USB Sleep and Charge	77
System ON CDP Charge	79
Sleep and Music	79
TOSHIBA Media Player by sMedio TrueLink+	80
Notes on use	80
Opening TOSHIBA Media Player by sMedio TrueLink+ Manual	82
TOSHIBA PC Health Monitor	82
Starting the TOSHIBA PC Health Monitor	83
TOSHIBA Setup Utility	83
Navigating the utility	84
System Recovery	84
Creating Recovery Media	84
Restoring the pre-installed software from your created Recovery Media	86
Restoring the pre-installed software from the Recovery Hard Disk Drive	87
Chapter 6 Troubleshooting	88
Problem solving process	88
Preliminary checklist	88
Analyzing the problem	89
If something goes wrong	90
Hardware and system checklist	91
Power	92
Keyboard	93
Internal display panel	94
Hard Disk Drive	94
Memory Media Card	95
Pointing device	95
USB device	97
Sound system	99
External monitor	100
Wireless LAN	101
Bluetooth	101
TOSHIBA support	101
Before you call	101
TOSHIBA technical support	102
Chapter 7 Appendix	103
Specifications	103
Physical Dimensions	103
Environmental Requirements	103
Power Requirements	103
AC Power Cord and Connectors	104
Certification agencies	104
Information for Wireless Devices	105
Wireless Technology Interoperability	105
Wireless Devices and your health	106
Wireless LAN Technology	106
Bluetooth wireless technology	108
Radio Regulatory Information	109
Device Authorization	114
Radio approvals for wireless devices	114
NFC Regulatory Information	115
USA-Federal Communications Commission (FCC)	115
RF Exposure Information	116
Legal Footnotes	116
Non-applicable Icons	116
CPU	116
Memory (Main System)	117
Battery Life	117
Hard Disk Drive (HDD) Capacity	117
LCD	118
Graphics Processing Unit (GPU)	118
Wireless LAN	118
Copy Protection	118
Glossary	118