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Toshiba Tecra A8 PTA83C-KF801E Users Manual Canada; English - Page 185

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Troubleshooting CD-ROM drive Problem Procedure You cannot access a Make sure the drive's disc tray is securely CD in the drive closed. Press gently until it clicks into place. Check whether the drive power is on. If the power is off, click on the optical disk drive icon in the task tray and turn on the power. Open the disc tray and make sure the CD is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the CD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. Refer to the Media care section in Chapter 4 for details on cleaning. Some CDs run correctly, but others do not The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software's needs. Check the CD's documentation. Check the type of CD you are using. The drive supports: CD-ROM: CD-DA, CD-Text, Photo CDTM (single/multi-session), CDROM Mode 1, Mode 2, CDROM XA Mode 2 (Form1, Form2), Enhanced CD (CDEXTRA), Addressing Method 2 Recordable CD: CD-R, CD-RW User's Manual 9-9

Section	Page
TECRA A8 / Satellite Pro A120	1
Preface	19
Manual contents	19
Conventions	20
Abbreviations	20
Icons	20
Keys	20
Key operation	21
Display	21
Messages	21
General Precautions	23
Creating a computer-friendly environment	23
Stress injury	23
Heat injury	24
Pressure or impact damage	24
PC card overheating	24
Mobile phone	24
Instruction Manual for Safety & Comfort	24
Table of Contents	25
Chapter	25
Chapter 1	33
Introduction	33
Equipment checklist	33
Hardware	33
Software	34
Documentation	34
Features	34
Special features	43
Utilities	45
Options	49
Chapter 2	51
The Grand Tour	51
Front with the display closed	51
Left side	53
Right side	54
Back side	54
Underside	57
Front with the display open	59
System indicators	62
Keyboard indicators	63
USB floppy disk drive	64
Optical disk drives	65
Region codes for DVD drives and media	65
Writable discs	65
CDs	65
DVDs	65
Formats	66
CD-ROM drive	66
DVD-ROM drive	66
DVD-ROM&CD-R/RW drive	66
DVD Super Multi drive	67
AC adaptor	67
Chapter 3	69
Getting Started	69
Other Things to Note	70
Connecting the AC adaptor	70
Opening the display	72
Turning on the power	73
Starting up for the first time	73
Turning off the power	74
Shut Down mode (Boot mode)	74
Standby Mode	74
Hibernation Mode	76
Restarting the computer	77
Create Optical Recovery Discs	78
Restoring the preinstalled software from the Recovery HDD	78
Restoring the preinstalled software from your creating Recovery Media	79
Chapter 4	81
Operating Basics	81
TOSHIBA Dual Pointing Device	81
Using the Touch Pad	81
Using the AccuPoint	82
AccuPoint precautions	82
Replacing the cap	82
Using the Fingerprint Sensor	83
Points to note about the Fingerprint Sensor	83
Points to note about the Fingerprint Utility	85
Set Up Procedure	86
Window Logon via Fingerprint Authentication	86
Fingerprint Power-on Security	87
Fingerprint Single Sign-on Feature	88
How to Swipe the Finger	89
Using the USB floppy disk drive	90
Connecting USB floppy disk drive	90
Disconnecting USB floppy disk drive	90
Using optical disk drives	91
Loading discs	91
Removing discs	93
How to remove CD/DVD when the disc tray will not open	94
Writing CDs on DVD-ROM&CD-R/RW drive	94
Before writing or rewriting	95
When writing or rewriting	96
Writing CD/DVDs on DVD Super Multi drive	96
Important message	97
Disclaimers	97
Before writing or rewriting	97
When writing or rewriting	100
RecordNow! Basic for TOSHIBA	100
Data Verification	101
DLA for TOSHIBA	102
When using WinDVD Creator Platinum	102
How to make a DVD-Video	103
How to learn more about InterVideo WinDVD Creator	103
Important information for use	103
Media care	105
CD/DVDs	105
Floppy disks	105
Sound system	106
Volume Control	106
Microphone level	106
Modem	107
Region selection	107
Properties menu	108
Setting	108
Modem Selection	108
Dialing Properties	108
Connecting	108
Disconnecting	110
Wireless communications	110
Wireless LAN	110
Security	111
Bluetooth wireless technology	111
BluetoothTM Stack for Windows® by TOSHIBA	112
Wireless communication switch	113
Wireless communication Indicator	113
LAN	114
LAN cable types	114
Connecting LAN cable	114
Disconnecting LAN cable	115
Cleaning the computer	115
Moving the computer	116
Using the Hard Disk Drive (HDD) Protection	116
TOSHIBA HDD Protection Properties	118
Details	119
Heat dispersal	120
Chapter 5	121
The Keyboard	121
Typewriter keys	121
Function keys: F1 … F12	122
Soft keys: Fn key combinations	122
Emulating keys on enhanced keyboard	122
Hot keys	123
Fn Sticky key	126
Windows special keys	127
Keypad overlay	127
Turning on the overlays	127
Temporarily using normal keyboard (overlay on)	128
Temporarily using overlay (overlay off)	128
Temporarily changing modes	129
Generating ASCII characters	129
Chapter 6	131
Power and Power-Up Modes	131
Power conditions	131
Power indicators	132
Battery indicator	132
DC IN indicator	133
Power indicator	133
Battery types	133
Battery pack	134
Real Time Clock (RTC) battery	135
Care and use of the battery pack	135
Charging the batteries	136
Monitoring battery capacity	138
Maximizing battery operating time	138
Retaining data with power off	139
Extending battery life	140
Replacing the battery pack	140
TOSHIBA Password Utility	142
User Password	143
Supervisor Password	145
Starting the computer by password	145
Power-up modes	146
Windows utilities	146
Hot keys	146
Panel power on/off	146
System Auto Off	146
Chapter 7	147
HW Setup	147
Accessing HW Setup	147
HW Setup window	147
Configuring the Execute-Disable Bit Capability and TPM	155
Starting and Ending the BIOS Setup Program	155
Execute-Disable Bit Capability	157
Security controller	157
Diagnostic Mode	158
Beep Volume	158
Chapter 8	159
Optional Devices	159
PC card	160
Inserting a PC card	160
Removing a PC card	161
SD card	161
Formatting an SD memory card	162
Inserting an SD card	162
Removing an SD card	162
SD card care	163
Creation of a boot disk	163
Memory expansion	164
Installing a memory module	165
Removing a memory module	166
Battery pack	167
AC adaptor	168
Battery charger	168
USB floppy disk drive	168
External monitor	168
TV	169
Using the TOSHIBA Assist button or TOSHIBA Presentation button	169
Changing the resolution	170
i.LINK (IEEE1394)	171
Precautions	171
Connecting	172
Disconnecting	172
Advanced Port Replicator III Plus	173
Serial port	174
Security lock	175
Chapter 9	177
Troubleshooting	177
Problem solving process	177
Preliminary checklist	178
Analyzing the problem	178
Hardware and system checklist	179
System start-up	179
Self test	180
Power	180
Password	183
Keyboard	183
Internal LCD display panel	184
Hard disk drive	184
CD-ROM drive	185
DVD-ROM drive	186
DVD-ROM&CD-R/RW drive	187
DVD Super Multi drive	188
USB floppy disk drive	189
SD card	189
PC card	190
Dual Pointing Device	190
Fingerprint Sensor	192
USB device	192
Bios Beep Sounds	192
Memory expansion	193
Sound system	193
External monitor	194
i.LINK (IEEE1394) device	194
Modem	195
LAN	196
Wireless LAN	196
Bluetooth	196
Printer	197
TV output signal	197
Recovery Discs	198
Disposing of PC and PC batteries	198
TOSHIBA support	199
Before you call	199
Where to write	199
Chapter 10	201
Legal Footnotes	201
CPU*1	201
General Main Memory*2	202
Battery Life*3	202
Hard Disk Drive (HDD) Capacity*4	202
LCD*5	203
Graphics Processor Unit (\	203
Wireless LAN*7	203
Non-applicable Icons*8	203
Copy Protection*9	203
Images*10	203
Appendix A	205
Specifications	205
Physical Dimensions	205
Environmental Requirements	205
Built-in Modem	206
Appendix B	209
Display Controller and Modes	209
Display controller	209
Video modes	209
Appendix C	219
AT Commands	219
+++ Escape sequence	219
A/ Repeat last command	219
A Answer command	220
Bn Communication standard setting	220
Dn Dial	220
En Echo command	220
Hn Hook control	221
In Request ID information	221
Ln Monitor speaker volume	221
Mn Monitor speaker mode	221
Nn Modulation handshake	222
On Return on-line to data mode	222
P Select pulse dialing	222
Qn Result code control	222
T Select tone dialing	223
Vn DCE response format	223
Xn Result code selection, call progress monitoring	223
Dial tone detect	224
Busy tone detect	224
Zn Recall stored profile	224
&Cn Data Carrier Detect (DCD) control	224
&Dn DTR control	225
&F Load factory settings	225
&Gn V.22bis guard tone control	225
&Kn Local flow control selection	225
&Pn Select Pulse Dial Make/Break Ratio (WW)	226
&Tn Self-test commands	226
&V Display Current Configuration	226
&W Store current configuration	226
&Zn=x Store telephone number	227
\\Nn Error control mode selection	227
\\Qn Local flow control selection	227
\\Vn Protocol result code	227
%B View numbers in blacklist	228
%Cn Data compression control	228
Appendix D	229
S-registers	229
S-register values	229
S0 Auto answer ring number	229
S1 Ring counter	230
S2 AT escape character (user defined)	230
S3 Command line termination character (user defined)	230
S4 Response formatting character (user defined)	230
S5 Command line editing character (user defined)	231
S6 Wait before dialing	231
S7 Connection completion time-out	231
S8 Comma pause time	232
S11 DTMF dialing speed	232
S12 Escape guard time	232
S37 Dial line rate	233
AT command set result codes	234
Appendix E	237
V.90	237
V.90 mode	237
AT Command	239
Appendix F	241
Wireless LAN	241
Card Specifications	241
Radio Characteristics	241
Supported Frequency Sub-bands	242
Wireless IEEE 802.11 Channels Sets (Revision B and G)	242
Wireless IEEE 802.11 Channels Sets (Revision A)	243
Appendix G	245
Bluetooth wireless technology Interoperability	245
Bluetooth wireless technology and your Health	247
Regulatory statements	247
General	247
European Union (EU) and EFTA	247
Canada - Industry Canada (IC)	247
USA-Federal Communications Commission (FCC)	248
Caution: Exposure to Radio Frequency Radiation	249
Taiwan	249
Using BluetoothTM Card from TOSHIBA equipment in Japan	250
Device Authorization	251
Appendix H	253
AC Power Cord and Connectors	253
Certification agencies	253
Appendix I	255
TOSHIBA Anti-theft Protection Timer	255
Glossary	257