Vtech CS6129-41 User Manual - Page 64

I hear other calls when, telephone company., cordless handset, and, none of the keys or, buttons - support

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Appendix Troubleshooting Problem Suggestion I hear other calls when • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If using the telephone. you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise on the cordless handset, and none of the keys or buttons works. My caller ID features are not working properly. • Make sure the telephone line cord is plugged in securely. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. • Both you and the caller's telephone companies must use equipment which are compatible with the caller ID service. • The caller ID information will be displayed after the first or second ring. • If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. 60 www.vtechphones.com

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www.vtechphones.com
60
Appendix
Troubleshooting
Problem
Suggest±on
I hear other calls when
us±ng the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If
you st±ll hear other calls, the problem ±s probably ±n the w±r±ng or local serv±ce. Call your local
telephone company.
•
I hear no±se on the
cordless handset, and
none of the keys or
buttons works.
Make sure the telephone l±ne cord ±s plugged ±n securely.
•
My caller ID features
are not work±ng
properly.
Caller ID ±s a subscr±pt±on serv±ce. You must subscr±be to th±s serv±ce from your local telephone
company for th±s feature to work on your telephone.
The caller may not be call±ng from an area wh±ch supports caller ID.
Both you and the caller’s telephone compan±es must use equ±pment wh±ch are compat±ble
w±th the caller ID serv±ce.
The caller ID information will be displayed after the first or second ring.
If you subscr±be to h±gh-speed Internet serv±ce (D±g±tal Subscr±ber L±ne - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone wall
jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
•
•
•
•
•