Yamaha IMX644 Imx644 Manager Owner's Manual - Page 32

Troubleshooting Symptom Cause Response Can't install IMX644 Manager. You didn't log on to Windows using an account that has administrative privileges. Log on to Windows using an account that has administrative privileges. The IMX644 was not started up in IMX644 Manager mode. Power-on the IMX644 while holding down the IMX644's MEMORY [D] button. Cable is disconnected or broken. Connect an unbroken cable. IMX644 USB Driver is not installed. Log onto Windows using an account that has administrative privileges, and install the IMX644 USB Driver (For Windows 7 user, page 5. For Windows Vista user, page 8. For Windows XP user, page 12.) Can't go online. IMX644 USB Driver is not installed correctly. If an exclamation mark (!) is showing to the left of "Yamaha IMX644 USB Serial Converter" and/or "Yamaha IMX644 USB Serial Port (COMn(*2))" in the Device Manager(*1), right-click it and select [Uninstall]. Then re-install the driver. The unit is connected via a straight RS-232C cable. Use a female-female cross-cable. IMX644 Manager won't detect the Wait several seconds until the [Status] indicator lights IMX644. green. Not all characters are displayed. Screen is not displayed correctly. Screen is not displayed correctly. Change the screen's DPI setting (*3) to 96 DPI or 120 DPI. The parameter editing window doesn't open when the password The password may be incorrect. is entered. If you don't know the correct password, initialize the internal IMX644 memory. Initialization will return the settings to their factory-set state, so be sure to save any important settings as a file before you proceed. The IMX644 will be initialized if you turn on the power while holding down its MEMORY [A] and [D] buttons. *1 Accessing the Device Manager • Windows 7 Users Choose [Start] → [Control Panel] → ([Hardware and Sound]) → [Device Manager]. Yamaha IMX644 USB Serial Converter is shown in [Universal Serial Bus controllers]. • Windows Vista users Choose [Start] → ([Settings]) → [Control Panel] → ([System and Maintenance]) → [Device Manager]. "Yamaha IMX644 USB Serial Converter" will appear under the "Universal Serial Bus Controllers" item, and "Yamaha IMX644 USB Serial Port (COMn(*2))" will appear under the "Ports (COM & LPT)" item. • Windows XP users Choose [Start] → ([Settings]) → [Control Panel], and double-click [System]. In the "System Properties" screen, select the [Hardware] tab and then select [Device Manager]. "Yamaha IMX644 USB Serial Converter" will appear under the "USB (Universal Serial Bus) Controllers" item, and "Yamaha IMX644 USB Serial Port (COMn(*2))" will appear under the "Ports (COM & LPT)" item. *2 The port number "n" will depend on the device. IMX644 Manager Owner's Manual 32